are new to overseas forex trading are concerned about whether or not Japanese language support is available
"Can I use Japanese with overseas forex brokers?"
"The Japanese websites of overseas forex brokers that use automatic translation are difficult to understand."
"I want to know about overseas forex brokers that provide support in Japanese from account opening to forex trading."
In reality, the number of overseas forex brokers that support Japanese has increased significantly in recent years
| Representative brokers include FXGT , XMTrading , Titan FX , BigBoss , HFM , Vantage Trading , Axiory , MYFX Markets , XS.com , Errante , and Axi , all of which offer official websites in Japanese and customer support in Japanese. |
However, the quality and content of Japanese language services vary depending on the overseas forex broker you use, so it's best to research them in advance.
This article introduces recommended brokers for overseas forex beginners who prioritize Japanese-language support from Japanese staff
Based on the results of a survey of over 20,000 users, the MoneyChager editorial team has analyzed the safety and trading environment of overseas forex brokers and can introduce truly recommended overseas forex bonus campaigns. Please look forward to it. We
also take safety into consideration, referencing the Financial Services Agency and the Financial Futures Trading Act
Contents
- 1 Comparing the contact methods of overseas forex brokers that offer Japanese language support
- 2 There are four ways to contact an overseas forex broker
- 3 Checkpoints when choosing an overseas forex broker with Japanese support
- 4 Top 10 Recommended Brokers for Overseas Forex Trading with Japanese Language Support
- 4.1 1st Place: FXGT | 24/7 reliable support with Japanese live chat!
- 4.2 2nd Place: XMTrarding (XM) | The safest overseas forex broker with the most Japanese users!
- 4.3 3rd Place: TitanFX | 24/7 Japanese support that will leave you completely satisfied!
- 4.4 4th Place: BigBoss | Contact us via live chat until 1 AM on weekdays!
- 4.5 5th Place: MYFXMarkets | Fully supports Japanese via LINE!
- 4.6 6th Place: HFM | Over 15 years of operational experience and strong safety measures!
- 4.7 7th Place: AXIORY | The peace of mind of being able to connect with Japanese staff in Japan Standard Time!
- 4.8 8th Place: IS6FX | Customer support with many Japanese staff!
- 4.9 10th Place: Axi | You can also request callbacks in Japanese!
- 4.10 9th Place: ThreeTrader | Connect instantly with our live chat for peace of mind!
- 5 Advantages and disadvantages of using Japanese support for overseas forex trading
- 6 Frequently Asked Questions and Answers Regarding Japanese Language Support for Overseas Forex Brokers
- 6.1 Do all overseas forex brokers offer Japanese language support?
- 6.2 Can I use overseas forex trading even if I'm not good at English?
- 6.3 Are the customer support staff for overseas forex brokers Japanese?
- 6.4 Which overseas forex brokers, even those offering Japanese language support, are not recommended?
- 6.5 Which broker is recommended for beginners in overseas forex trading?
- 6.6 What are the key points to consider when choosing an overseas forex broker, besides customer support?
- 6.7 Why is it said that overseas forex trading is not recommended?
- 6.8 Which overseas forex brokers are highly reliable and safe?
- 6.9 Which overseas forex accounts offer the narrowest spreads?
- 6.10 Is overseas forex trading illegal?
- 7 Summary: Choose an overseas forex broker that is easy to use and supports Japanese!
Comparing the contact methods of overseas forex brokers that offer Japanese language support
First, I compared the types of customer support (Japanese language support) available for various overseas forex brokers
features a selection of overseas forex brokers used in Japan that are particularly recommended for their excellent Japanese language support
| Overseas Forex Brokers | How to contact Japanese support | Japanese support hours | detail |
|---|---|---|---|
 XMTrading | Live chat , LINE , callback , Japanese staff | Monday to Friday: 8:00 AM to 10:00 PM Saturday to Sunday: 9:00 AM to 1:00 PM | XM inquiry |
 FXGT | Live chat , inquiry form , Japanese staff | Live chat available 24 hours a day | FXGT Inquiry |
 TitanFX | Live chat , LINE , phone (050~) , Japanese staff | Live chat available 24 hours a day | TitanFX Inquiry |
 BigBoss | Live chat , Japanese staff , foreign staff | Live chat weekdays: Monday to Friday 10:00 AM to 1:00 AM | BitBoss Inquiry |
 MYFXMarkets | • Live chat (LINE) • Japanese staff | Live chat weekdays: 7:00 AM - 4:00 PM | MYFXMarkets Inquiry |
 HFM (HF Market) | Live chat , callback , Japanese staff , foreign staff | Live chat weekdays: 9:00 AM - 10:00 PM | HFM Inquiry |
 AXIORY | Live chat , callback , Japanese staff | Live chat : Weekdays 9:30 AM - 11:30 PM : Weekdays 9:00 AM - 12:00 AM | AXIORY Inquiry |
 IS6FX | • Live chat (LINE) • Email form • Japanese staff | LINE weekdays: 10:00 AM - 5:00 PM | IS6FX Inquiry |
 ThreeTrader | Live chat , Japanese staff | Live chat weekdays: 7:00 AM - 8:00 PM | ThreeTrader Inquiry |
 Axi | Live chat , Japanese staff , foreign staff | Live chat weekdays: 9:00 AM - 8:00 PM | Axi Inquiry |
*Please note that details regarding inquiries may vary depending on the time of year, so please check in advance
*Foreign staff: This refers to foreigners who can speak Japanese, or foreigners who provide Japanese support through translation/interpretation. While you can expect high-quality, courteous service from foreign staff, Japanese staff are preferred when explaining complex situations such as deposit/withdrawal problems
- XMTrading/XM (XM Trading)）
- FXGT
- TitanFX
- BigBoss
- MYFXMarkets
- HFM/HFMarkets
- AXIORY
- IS6FX
- ThreeTrader
- Axi
What the above overseas FX brokers have in common is that they offer Japanese-language customer support based on live chat and email. On the other hand, the differences lie in "live chat support hours," "whether LINE can be used," and "whether the support is provided entirely by Japanese staff .
The advantage of 24/7 customer support is you can get a response relatively quickly . For example, FXGT and TitanFX offer a great sense of security with their prompt 24/7 support.
If there are limitations on response times, such as with MYFXMarkets or IS6FX, a disadvantage is that answers to questions may be delayed until the next day or later
Some traders prioritize being able to use LINE, while others, like cryptocurrency traders, prioritize customer support on weekends
When trading overseas forex for the first time, you should consider factors such as the "reliability and security," "ease of use," "maximum leverage," "spreads," and "account opening bonuses and deposit bonuses" offered by the overseas forex broker
There are four ways to contact an overseas forex broker
Here, we will explain the following four methods you can use when contacting overseas forex brokers
- Immediate support via live chat
- Contact us via the inquiry form or email
- Some telephone support is available in Japanese
- Support via LINE and social media
Let's take a closer look at how each of these can be used in specific situations, based on their respective characteristics
Generally, we recommend using email for inquiries, as it allows for more detailed communication
Immediate support via live chat
Live chat a common inquiry method used by many overseas forex brokers that offer Japanese language support .
You can access a dedicated live chat form to communicate in real time with Japanese-speaking staff at overseas forex brokers
Normally, the live chat icon and access screen are displayed on the official website or member page. This extremely convenient when you need an immediate answer to a question .
Contact us via the inquiry form or email
Using inquiry forms and email the most convenient way to contact overseas forex brokers when you're not in a hurry .
Inquiry Form
A contact form is a message that can be sent from the official website or contact page of an overseas forex broker. You enter your question, email address, and account information, and then wait for a response via email
Inquiry by email
Inquiring by email means sending a message to the email address of the overseas forex broker listed on their inquiry page
Essentially, contact forms and email communication are the same thing; the only difference is whether you use a dedicated form to submit your inquiry or send an email directly from your email application.
Japanese-language callback (telephone) support is available.
Some overseas forex brokers offer telephone support in Japanese
Overseas forex phone support is a service where a customer support representative will call you back
Generally, the process involves applying in advance via email or live chat, and then receiving a callback (a phone call) .
This is a suitable contact method for those who have problems that are difficult to explain in writing or who are uncomfortable with chat-based consultations. If you prefer to talk on the phone, you can use an overseas forex broker that offers a callback system
Support via LINE and social media
Recently, there has been an increase in cases where Japanese language support is provided via external chat tools such as LINE and WhatsApp
Inquiries made via LINE are particularly popular because many Japanese people use LINE. It's also easy to use on a smartphone while on the go , making it a recommended method of inquiry.
Some overseas forex brokers offer WhatsApp, and in emergencies or when it's difficult to connect, you can also send messages via X (formerly Twitter) or Facebook
Things to prepare when making an inquiry
When contacting customer support for an overseas forex broker , having the following information ready will make the process smoother.
- Account information (name, account number, ID)
- Registered email address
- Content of the problem/question
- Screenshot showing the nature of the problem
- Deposit and withdrawal screenshots
If you encounter any problems with deposits or withdrawals, be sure to take screenshots of the documents showing the date, time, method, and amount of the transaction
Checkpoints when choosing an overseas forex broker with Japanese support
When choosing an overseas forex broker that offers Japanese language support, keeping the following points in mind will help you avoid problems
- They have launched an official website that is fully available in Japanese
- Live chat (Japanese support) hours
- We have a support system in place with Japanese staff
- Numerous reviews from Japanese traders can be found
Some overseas forex brokers only offer Japanese language support on a portion of their official website, making it difficult to use their services for trading, deposits and withdrawals, and customer supportIn some cases, Japanese language support may not be availableSo be careful
They have launched an official website that is fully available in Japanese
If you're choosing an overseas forex broker that offers Japanese language support, the first thing you should do is make sure they have a fully Japanese-language-compatible official website
Overseas forex brokers that offer Japanese language support generally have a Japanese version of their official website.
Also, make sure that the Japanese on the official website is natural and doesn't sound unnatural
If you're creating the Japanese version of your website using machine translation, the translation may sound unnatural, and it's highly likely that Japanese support will also be handled by translation software
Live chat is available in Japanese
If you want real-time support from the staff of an overseas forex broker, check if they offer live chat support in Japanese .
If you choose an overseas forex broker that offers live chat support in Japanese, you can ask various questions in real time, such as about opening an account, trading terms and conditions, and deposits and withdrawals
Live chat support hours vary among overseas forex brokers.
If you require an environment where you can contact them via live chat, be sure to check that the live chat operating hours overlap with your trading hours.
Whether there are Japanese staff members
large, globally operating overseas forex brokers have Japanese staff at their customer support desks .
you can expect are available and communication in Japanese is not a problem
For those new to overseas forex trading, in particular, we recommend overseas forex brokers that have Japanese staff
Even with foreign staff, some are fluent in Japanese and provide high-quality support. It's a good idea to try contacting them before opening an account to see what kind of support they offer
Numerous reviews from Japanese traders can be found
You should be able to find many positive reviews from Japanese traders about overseas forex brokers that offer high-quality Japanese language support
Customer support is a major concern for those using overseas forex trading. Therefore, information on how each broker handles inquiries is frequently shared on social media (X: formerly Twitter). There are both positive and negative reviews for each broker, making it helpful to see what kind of support they provided
If you're interested in a particular overseas forex broker, check out reviews and reputation regarding their Japanese language support on social media (X: formerly Twitter)
Top 10 Recommended Brokers for Overseas Forex Trading with Japanese Language Support
overseas forex brokers that offer Japanese language support .
- FXGT | 24-hour live chat in Japanese for your peace of mind!
- XMTrarding | The overseas forex broker with the most Japanese users!
- TitanFX | 24/7 Japanese support!
- BigBoss | Contact us via live chat until 1 AM!
- MYFXMarkets | Fully supported in Japanese via LINE!
- HFM | Over 15 years of operational experience and guaranteed safety measures!
- AXIORY | Reliable connectivity in Japan Standard Time!
- IS6FX | Customer support with many Japanese staff members!
- ThreeTrader | Live chat to connect now!
- Axi | Japanese callbacks are also available!
These overseas forex brokers offer multilingual support systems, including staff in Japanese
If you're new to overseas forex trading, please use the information on Japanese-language support that we'll introduce below as a reference when choosing an account
1st Place: FXGT | 24/7 reliable support with Japanese live chat!
| Japanese language support | contact address | Business Hours | correspondence |
|---|---|---|---|
| jpsupport@fxgt.com | Open all year round | Within 1 business day | |
| Live Chat | Access via the FXGT official website | Open all year round | Immediately |
| Inquiry Form | From the dedicated form on the FXGT official website member page | Open all year round | Within 3 business days |
| item | Content |
|---|---|
| Founding | 2019 |
| Fund management system | Separate management |
| Compensation system | Lloyd's of London civil liability insurance provides coverage up to US$5 million. |
| Financial License | Seychelles Financial Services Authority (FSA) Registration Number: SD019 |
that offers Japanese language support FXGT .
FXGT offers Japanese-language support via email, live chat, and contact form
We have Japanese staff members, so you can have a natural conversation in native Japanese. Our response is quick, and even if we can't resolve your issue immediately, you'll often receive a response within a few hours
I didn't have very high expectations.
— Jiya (@perfectmance20) August 30, 2025
But FXGT's support and withdrawal speed are outstanding!!
On weekdays, the money arrived in less than 30 minutes after application.
You can apply once a day, and you can use both a bank account and a virtual wallet.
If you have any questions, they will explain everything thoroughly using a ticket.
A well-balanced broker. 👍
FXGT is a top-tier overseas forex broker offering both no-deposit account opening bonuses and deposit bonuses . It's also attracting attention for its wide range of cryptocurrency options. The Optimus account offers a maximum leverage of 5000x, and major cryptocurrencies like Bitcoin can be traded with up to 1000x leverage.
FXGT, which offers attractive cryptocurrency trading with support from Japanese staff, is introduced in detail in FXGT Reviews and Testimonials Summary
you apply to open an FXGT account through our website "Money Charger (Manecha)," you will receive a portion of the spread as cashback for each trade. Take this opportunity to accumulate cashback with the "Manecha" program.
Get great deals with cashback!
Open an FXGT cashback account here2nd Place: XMTrarding (XM) | The safest overseas forex broker with the most Japanese users!
| Japanese language support | contact address | Business Hours | correspondence |
|---|---|---|---|
| support@xmtrading.com | Monday to Friday: 8:00 AM to 10:00 PM Saturday to Sunday: 9:00 AM to 1:00 PM | Within 1 business day | |
| Live Chat | Access via the XMTrading official website | Monday to Friday: 8:00 AM to 10:00 PM Saturday to Sunday: 9:00 AM to 1:00 PM | Immediately |
| LINE | Register via the QR code on the XMTrading official website | Monday to Friday: 8:00 AM to 10:00 PM Saturday to Sunday: 9:00 AM to 1:00 PM | Immediately |
| Phone call (callback) | Apply in advance via email, etc | ₋ | - |
| item | Content |
|---|---|
| Founding | 2009 |
| Fund management system | Separate management |
| Compensation system | - |
| Financial License | Seychelles Financial Services Authority (FSA) Registration Number: SD010 Mauritius Financial Services Commission (FSC) Registration Number: GB20025835 |
with Japanese language support is
XMTrading offers Japanese language support through four contact methods: email, live chat, LINE, and callback
As one of the most well-known overseas forex brokers, it offers peace of mind. It also has a reputation for prompt customer service, making it an easy-to-use overseas forex broker even for beginners
recognized by multiple financial media outlets for "Best Customer Support" and "Highly Transparent Broker ." They offer bonuses for new account openings and regularly run deposit bonus campaigns.
Oh no! I made a deposit from an account I don't normally use on XMTrading, but I forgot to enter the account number! 💦
— Umobeshi (@Umobeshi99) September 27, 2025
I'm currently contacting support.
For beginners in overseas forex trading who want to use a service with peace of mind thanks to high-quality support, choosing XMTrading is a safe bet
For a detailed review of XMTrading, which offers award-winning Japanese language support, please see XMTrading Reviews and Testimonials
Many traders using XM Trading utilize cashback websites for overseas forex brokers
Please check here for information about cashback sites
Get great deals with cashback!
Open an XM Trading cashback account here3rd Place: TitanFX | 24/7 Japanese support that will leave you completely satisfied!
| Japanese language support | contact address | Business Hours | correspondence |
|---|---|---|---|
| support.jp@titanfx.com | Open all year round | Within 1 business day | |
| Live Chat | Access from the TitanFX official website | Open all year round | Immediately |
| LINE | Register via the QR code on the TitanFX official website | Open all year round | Immediately |
| phone | 050 5050 8849 | Monday to Friday: 8:00 AM to 7:00 PM | Immediately |
| item | Content |
|---|---|
| Founding | 2014 |
| Fund management system | Separate management |
| Compensation system | Membership in the Financial Commission provides compensation of up to €20,000. |
| Financial License | Vanuatu Financial Services Commission Registration Number: 40313 |
offers Japanese language support TitanFX, which provides 24-hour support .
TitanFX full Japanese-language support via email, live chat, LINE, and phone . It is one of the few brokers that does not impose time limits on live chat.
The company also receives high praise for its customer service, and in 2025 it won the Best Customer Support Global Award at the UF Awards, which recognizes outstanding industry professionals in the online trading and fintech sectors
— Mii-kun@myEABook (@miiiikun85) February 18, 2026
I'm impressed to learn that
TitanFX an annual transaction report for tax filing purposes, . Their support responses and transfers are also fast, and
in terms of facilities other than trading, they seem to be a cut above the rest. pic.twitter.com/OGCTBZwbBt
TitanFX is an overseas forex broker with excellent trading conditions, including spreads and execution speed, making it ideal for short-term traders seeking a well-balanced trading environment .
TitanFX, which has been recognized for its excellent support system and Japanese language support, is introduced in detail in TitaFX Reviews and Testimonials Summary
Opening a TitanFX account through our website, "Money Charger (Manecha)," is eligible for a great cashback offer. Please take advantage of the "Manecha" program, where you can earn cashback every time you trade.
Get great deals with cashback!
Open a TitanFX cashback account here4th Place: BigBoss | Contact us via live chat until 1 AM on weekdays!
| Japanese language support | contact address | Response time | correspondence |
|---|---|---|---|
| Inquiry Form | Monday to Friday 10:00 AM to 1:00 AM | Same-day or next-day service | |
| Live Chat | Access from the official Exness website | Monday to Friday 10:00 AM to 1:00 AM | Immediately |
| phone | No response | Mon-Fri: | Immediately |
| item | Content |
|---|---|
| Establishment | 2013 |
| Fund management system | Separate management |
| Compensation system | Not applicable |
| Financial License | Comoros Union Authority License Number: BFX2024045 |
recommended overseas forex broker with Japanese language support BigBoss .
BigBoss offers Japanese language support via email and live chat
I received a reply to my inquiry from Big Boss ✨
— Beck FX System Trader (@setsuyakukeitai) February 13, 2025
Just the fact that they responded the same day is amazing 🤣
Unlike some other brokers...
New account holders a 15,000 yen account opening bonus with no deposit required . This overseas forex broker is popular with beginners who want to start trading overseas forex with no upfront investment, relying solely on bonuses.
The maximum leverage is 2222x. A 100% deposit bonus is applied upon deposit, allowing for cost-effective trading
For more details on BigBoss, a popular overseas forex broker known for its bonuses, please see BigBoss Reviews and Testimonials Summary
Opening a BigBoss account through our website , "Money Charger (Manecha)," will earn you cashback for every trade. A portion of the spread is returned as cashback, making every trade more profitable.
Get great deals with cashback!
Open a Big Boss cashback account here5th Place: MYFXMarkets | Fully supports Japanese via LINE!
| Japanese language support | contact address | Business Hours | correspondence |
|---|---|---|---|
| jpsupport@myfxmarkets.com | 365 days a year, 24 hours a day | The same day or the next day | |
| Live Chat | Access via the MYFXMarkets official website | Monday to Friday: 7:00 AM to 4:00 PM | Immediately |
| Inquiry Form | Access via the MYFXMarkets official website | Monday to Friday: 7:00 AM to 4:00 PM | The same day or the next day |
| LINE | @myfxmarkets.com | Monday to Friday: 7:00 AM to 4:00 PM | Immediately |
| item | Content |
|---|---|
| Founding | 2013 |
| Fund management system | Separate management |
| Compensation system | - |
| Financial License | Seychelles Financial Services Authority (FSA) Registration Number: SD202 |
The 5th ranked overseas forex broker with Japanese language support is MYFXMarkets.
MYFXMarkets offers Japanese language support via email, live chat, contact form, and LINE
— President Manbou | Manbou FX | Takeshu Koyama (@manbou_sousai) October 2, 2025
I came to
the MYFX Markets There are lots of women here 😚
[Overseas FX] Thorough review of MYFX Markets [Best Japanese customer support] / https://t.co/eySiWjETvs pic.twitter.com/ibVCzoy5cB
Among overseas forex brokers, this company is one of the few that employs a fully Japanese-language multi-port system, and its simple service, which is easy for Japanese traders to use, is a major attraction. They hold account opening campaigns irregularly, and recent information suggests that high bonuses tend to be available through official media
MYFXMarkets offers relatively narrow spreads. With a maximum leverage of 1000x, you can aim for profits efficiently
For more details about MYFXMarkets, which also offers Japanese support via LINE, please see MYFXMarkets Reviews and Testimonials Summary
opening a MyFXMarkets account through our website, "Money Charger (Manecha)" . Through "Manecha," you can receive a portion of your spread in cash. It accumulates without you even realizing it, so it would be a waste not to use it.
Get great deals with cashback!
Open a MYFXMarkets cashback account here6th Place: HFM | Over 15 years of operational experience and strong safety measures!
| Japanese language support | contact address | Business Hours | correspondence |
|---|---|---|---|
| backofficeasia@hfm.com | 24 hours a day, 365 days a year (reception) | The same day or the next day | |
| Live Chat | Access via the official website or member page. | Monday to Friday: 9:00 AM to 12:00 AM the following day; Saturday and Sunday: 10:00 AM to 10:00 PM | Immediately |
| item | Content |
|---|---|
| Founding | 2010 |
| Fund management system | Separate management |
| Compensation system | Lloyd's of London civil liability insurance provides coverage up to US$5 million. |
| Financial License | Saint Vincent and the Grenadines International Business Company Registration Number: 22747 IBC 2015 |
with Japanese language support HFM (H.F. Markets) .
HFM offers Japanese language support via email and live chat
Founded in 2010, HFM has over 15 years of operating experience and has been a favorite among many traders thanks to its Japanese-language support staff. While you may occasionally be assisted by foreign staff fluent in Japanese, inquiries are known to be handled quickly and easily connected via live chat
I've found HFM's response to inquiries to be very quick.
— fsn_11 (@fsn_11) June 20, 2024
The swap-free aspect is a big plus.
I've put a small amount in here and am currently trading.
The trading environment offers leverage of up to 2,000x on currency pairs and gold, and supports numerous swap-free instruments, making it advantageous for swing trading . Deposit bonuses are also offered regularly, making it popular with a wide range of traders, from beginners to advanced.
For more details on HFM, which offers Japanese language support and is advantageous for swing trading, please see Summary of HFM Reviews and Testimonials
is one of the most popular overseas forex brokers among those partnered with our website, "Money Charger (Manecha)."
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Open an HFM cashback account here7th Place: AXIORY | The peace of mind of being able to connect with Japanese staff in Japan Standard Time!
| Japanese language support | contact address | Business Hours | correspondence |
|---|---|---|---|
| jpsupport@axiory.com | Monday to Friday: 9:00 AM to 12:00 AM the following day | Within 1 business day | |
| Live Chat | Access via the AXIORYFX official website | Monday to Friday: 9:30 AM to 11:30 PM | Immediately |
| Inquiry Form | Access via the AXIORYFX official website | Monday to Friday: 9:00 AM to 12:00 AM the following day | Within 1 business day |
| item | Content |
|---|---|
| Founding | 2011 |
| Fund management system | Trust protection |
| Compensation system | Membership in the Financial Commission provides compensation of up to €20,000. |
| Sponsorship activities | - |
| Financial License | Belize Financial Services Commission (FSC) registration number: 000122/8 |
with Japanese language support AXIORY .
AXIORY offers Japanese language support via email, live chat, and contact forms
◆◇━━━━━━━━━━
— MoneyCharger [Official] (@moneycharger_jp) February 25, 2026
AXIORY 15th Anniversary 🎉
Welcome Campaign 🔥
━━━━━━━━━━◇◆
is launching a super luxurious bonus campaign
to celebrate its 15th anniversary This time,
we have a 🎁 No deposit bonus
🎁 and a 100% first deposit bonus. Whether you're
a new customer or haven't made a deposit yet,
now's the perfect time to start 🔥 pic.twitter.com/2wBgdwW8FI
AIXORY's Nano and Terra accounts, which utilize an NDD ECN system directly connected to the interbank market , are popular among short-term traders who prioritize execution speed, such as scalpers and day traders.
AXIORY, which offers full Japanese language support and execution capabilities allowing orders of up to 1,000 lots, is introduced in detail in AXIORY Reviews and Testimonials Summary
To open an AXIORY account, please use our website, "Money Charger (Manecha) ." Applying through "Manecha" will qualify you for our cashback program. For more details, please check the account opening page!
Get great deals with cashback!
Open an Axiory cashback account here8th Place: IS6FX | Customer support with many Japanese staff!
| Japanese language support | contact address | Business Hours | correspondence |
|---|---|---|---|
| support@is6.com | 24 hours a day, 365 days a year (reception) | Within 3 business days | |
| Live chat (LINE) | Access via the IS6FX official website | Weekdays: 10:00 AM - 5:00 PM | Immediately |
| Inquiry Form | Access via the IS6FX official website | 24 hours a day, 365 days a year (reception) | Within 3 business days |
| Founding | 2016 |
| Fund management system | Separate management |
| Compensation system | - |
| Financial License | Mauritius Financial Services Commission (FSC) Registration Number: GB21026947 |
with Japanese language support IS6FX .
IS6FX Japanese-language support via email, live chat, and contact form . Live chat is generally available via LINE. Japanese staff are available from 10:00 AM to 5:00 PM.
While immediate support hours are limited, IS6FX is rumored to have many Japanese staff members, so you can expect courteous service. Live chat is available immediately, and email inquiries are answered within 3 business days. Replies may sometimes take a little longer, but there are many Japanese traders and plenty of information available online
I had a question so I contacted them and got a reply and it was all done in just a few minutes. IS6FX's customer service is too good!! pic.twitter.com/W5OH5aS8Q4
— Akechi 🔥 (@akechi_da) April 11, 2022
In addition, IS6FX actively offers account opening bonuses and 100% deposit bonuses . It's ideal for those who want to raise funds with bonuses starting from a small initial investment.
For more details on IS6FX, which boasts a comprehensive Japanese language support system and numerous bonus campaigns, please see IS6FX Reviews and Testimonials Summary
If you want to reduce the spread costs of overseas forex trading, apply for an account opening through our website, "Money Charger (Manecha)" . You'll be eligible for our cashback program, and you'll earn cash with every trade! Click below for details.
Get great deals with cashback!
Open an IS6FX cashback account here10th Place: Axi | You can also request callbacks in Japanese!
| Japanese language support | contact address | Business Hours | correspondence |
|---|---|---|---|
| service@axitrader.com | Weekdays 24 hours (reception) | Within 1 business day | |
| Live Chat | Access via the Axi official website | Monday to Friday: 10:00 AM to 6:00 PM | Immediately |
| Phone call (callback) | Access via the Axi official website | Monday to Friday: 10:00 AM to 6:00 PM | After application |
| item | Content |
|---|---|
| Founding | 2007 |
| Fund management system | Separate management |
| Compensation system | Membership in the Financial Commission provides compensation of up to €20,000. |
| Financial License | Saint Vincent and the Grenadines International Business Company Registration Number: 25417 BC 2019 |
that offers Japanese language support Axi .
Axi offers Japanese-language support via email, live chat, and phone callback
For inquiries via email, you can use the WhatsApp app provided by Meta. This app is gaining popularity in Japan and is convenient for using overseas services. It can be installed for free on your PC or smartphone
Axi's chat support is a great system.
— A (@Chippai_aa) July 3, 2024
Once the chat was closed, I received an email with the chat history of both myself and the support representative.
It's great to be able to review it later.
As a relatively new overseas forex broker, some users have reported that email inquiries can take a long time to receive a response. Response times seem to vary depending on the timing. However, some traders appreciate Axi's responsive support, with replies sometimes received within one business day
In addition to comprehensive Japanese language support, Axi offers a wide range of services, including Elite accounts with low trading costs and Axi Select accounts that provide funding. For more details, please see Axi Reviews and Testimonials Summary
If you're looking to earn extra income through cashback, please take advantage of the cashback program at our website, "Money Charger (Manecha) ." A portion of the spread is returned to you every time you trade!
Get great deals with cashback!
Open an Axi cashback account here9th Place: ThreeTrader | Connect instantly with our live chat for peace of mind!
| Japanese language support | contact address | Business Hours | correspondence |
|---|---|---|---|
| support@threetrader.com | Weekdays 24 hours (reception) | The same day or the next day | |
| Live Chat | Access from the ThreeTrader official website | Monday to Friday: 7:00 AM to 8:00 PM | Immediately |
| item | Content |
|---|---|
| Founding | 2021 |
| Fund management system | Separate management |
| Compensation system | Membership in the Financial Commission provides compensation of up to €20,000. |
| Financial License | of the Financial Services Commission of the Republic of Vanuatu : 40430 |
with Japanese language support ThreeTrader .
ThreeTrader offers Japanese language support via email and live chat
A distinctive feature of this company is that it has Japanese staff members and actively disseminates market information in Japanese
— A certain system trader @EA developer (@FX_TST) May 16, 2022
I started trading with 10,000 yen to test out
the ThreeTrader broker because the USD/JPY pair looks like it's going to fall
.
The spread is quite narrow for an overseas broker, which
I find appealing. #FX #USDJPY pic.twitter.com/DACjTfLMsJ
Regarding trading conditions, the Raw Zero account, with its low spreads and low transaction fees, is highly regarded by Japanese traders. It's also worth noting that they constantly run campaigns such as account opening and deposit bonuses
ThreeTrader, which features Japanese language support and low spreads, is detailed in ThreeTrader Reviews and User Feedback Summary
Opening a ThreeTrader account through our website, "Money Charger (Manecha)," is
Get great deals with cashback!
Open a ThreeTrader cashback account hereAdvantages and disadvantages of using Japanese support for overseas forex trading
Some traders who are proficient in English might think that not being able to use Japanese wouldn't be a problem
However, depending on the nature of the problem, such as deposits or withdrawals, explaining it in English may be difficult. It's reassuring to know that you can also contact them in Japanese in case of an emergency.
This article explains the advantages and points to note when using overseas forex brokers that offer Japanese language support
They will carefully answer any questions you have about the detailed procedures and system aspects
The advantage of Japanese language support is they can thoroughly address even the smallest procedural questions and system inquiries .
When using an overseas forex broker for the first time, it's natural to have many questions about the detailed procedures and systems
Therefore, for beginners, it is important to be able to explain even detailed questions in Japanese. If there is a system in place that allows for easy inquiries, even beginners who tend to be confused can resolve their issues smoothly in Japanese.
Points to note：With newer companies, translation software is sometimes used to answer inquiries. Often, you receive a generic, templated response, and the problem isn't properly understood
You can also consult with us with peace of mind regarding deposit and withdrawal problems
Another advantage of Japanese language support you can consult with them with peace of mind if you encounter any problems with deposits or withdrawals .
Being able to speak Japanese offers the advantage of making it easier to explain complex situations involving financial institutions. Smooth communication makes it easier for the person in charge to understand the situation
Deposits and withdrawals are the biggest source of anxiety when using overseas forex brokers. Until you get used to it, you'll likely have many questions, so it's reassuring to be able to easily consult in Japanese at any time
Points to note：If the person in charge is a foreigner, it's possible that they may have difficulty conveying the workings of Japanese financial institutions or the nuances of the Japanese language
It is easy to ask questions about transaction terms and conditions
And the third advantage of Japanese language support is it makes it easier to check the terms and conditions of the transaction .
When using overseas forex brokers, you'll likely have many questions regarding trading conditions and terms and conditions. Asking questions in English can be troublesome, or you might struggle to express yourself clearly
Overseas forex brokers have different trading conditions and rules. For example, you might be concerned about restrictions on scalping or leverage restrictions on accounts using bonuses
Therefore, with live chat, which is easily accessible in Japanese, you can ask a representative any questions you have right away
Points to note：We've heard of cases where people unknowingly violate the terms and conditions and end up having their withdrawals refused. It's best to check the terms and conditions in Japanese to avoid any mistakes
Choosing a broker with excellent Japanese language support allows you to focus on trading comfortably without worrying about deposits and withdrawals. Using an overseas forex broker with a good reputation for Japanese language support offers significant psychological benefits
Frequently Asked Questions and Answers Regarding Japanese Language Support for Overseas Forex Brokers
Finally, here is a summary of frequently asked questions and answers regarding Japanese language support for overseas forex brokers
Please take this opportunity to read it
Do all overseas forex brokers offer Japanese language support?
No, not all overseas forex brokers offer Japanese language support
Some companies only offer support in English
For Japanese traders to use a broker with peace of mind, it is advisable to choose one whose official website and support desk are available in Japanese
Can I use overseas forex trading even if I'm not good at English?
Yes. Even if you're not good at English, trading in overseas forex is perfectly fine
overseas forex brokers offer services and support through their official websites in Japanese . Trading tools such as MT4 and MT5 can also be set to Japanese. Although some parts may be in English, the language environment for overseas forex brokers is almost identical to that of domestic forex brokers.
Are the customer support staff for overseas forex brokers Japanese?
Customer support representatives may not always be Japanese
Some overseas forex brokers foreign staff who speak Japanese to assist you . However, general questions should be fine even if you speak to a foreigner.
While whether the staff are Japanese is important, the quality of customer support itself often plays a more significant role . In other words, just because a Japanese person is handling your inquiry doesn't necessarily mean you'll be satisfied.
Which overseas forex brokers, even those offering Japanese language support, are not recommended?
Even if a broker offers Japanese language support, you should avoid overseas forex brokers that have low reliability, poor customer reviews and reputation, and frequent withdrawal problems .
It has been reported that companies with poor reputations tend to have low-quality customer service (e.g., no replies, inability to contact them)
you should be cautious of companies that do not have a financial license and are repeatedly running extremely high-priced promotions, they may have operational problems
Which broker is recommended for beginners in overseas forex trading?
For beginners, we recommend brokers that offer comprehensive Japanese language support and allow trading with small amounts
we introduce recommended overseas forex brokers in our Overseas Forex Comparison Ranking based on multiple evaluation criteria including safety, reliability, trading conditions, and bonuses, as well as Japanese language support
What are the key points to consider when choosing an overseas forex broker, besides customer support?
In addition to the support system, you should also pay attention to the following points
- The presence and reliability of financial licenses
- Narrow spreads and trading fees
- Leverage and stop-loss levels
- Availability of deposit and withdrawal methods
- Zero-cut policy and customer fund management system
It's important to consider all these factors and choose a company that suits your needs
Why is it said that overseas forex trading is not recommended?
Here are some reasons why it might not be recommended:
- High leverage carries a high risk of loss
- Since this falls outside the jurisdiction of the Financial Services Agency, it becomes a transaction at your own risk
- There is a risk of withdrawal refusal or account freezing
- The tax treatment can be complex, and you may need to file a tax return
Understanding these risks and choosing a reliable company will increase your safety
on why overseas forex trading is not recommended and the reasons behind it, please see Why Overseas Forex Trading Is Not Recommended? A Thorough Explanation of the Risks
Which overseas forex brokers are highly reliable and safe?
Companies that offer a high level of safety tend to have the following characteristics:
- They hold highly reliable financial licenses (e.g., FCA, CySEC, etc.)
- We strictly manage customer funds by segregating them
- The Financial Services Commission and liability insurance companies have prepared compensation measures in place
- High execution speed and trading server stability
- The support system is excellent
If you'd like to know specifically which overseas forex brokers are highly secure, please refer to Overseas Forex Broker Security Ranking
Which overseas forex accounts offer the narrowest spreads?
The following overseas forex accounts highly rated for their low and narrow spreads .
- TitanFX (Blade Account / Zero Blade Account)
- Axiory (Standard Account / Nano/Tera Account)
- ThreeTrader (Raw Zero Account / Pure Spread Account)
comparison of spreads from various overseas forex brokers, based on actual measured data, can be found in Overseas Forex Spread and Fee Comparison List
Is overseas forex trading illegal?
Using overseas forex brokers is not illegal. It is permitted for residents of Japan to trade with overseas forex brokers , and this does not violate any laws.
However, some overseas companies are fraudulent and unscrupulous, so the Financial Services Agency is urging caution. Ultimately, it is your own responsibility, and it is important to choose a trustworthy company
Summary: Choose an overseas forex broker that is easy to use and supports Japanese!
When people hear about overseas forex trading, some might think it's difficult to use unless you can speak English
However, in reality, many overseas forex brokers offer Japanese-language forex services on their official websites . This means you can trade without the stress of language barriers, just like with domestic forex brokers, providing peace of mind.
However, as explained above, that the quality of Japanese language support and response times vary depending on the provider .
Choose an overseas forex broker that is easy to use and suits your individual circumstances
