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Axi

AXI Reviews and User Feedback: A Thorough Investigation of Safety and Withdrawal Refusal Cases

Posted by: MoneyChat Editorial Department

AXI is a long-established overseas forex broker founded in 2007, with over 60,000 traders

" A platform created by traders, for traders ," and we are particularly focused on strengthening the trading environment.

With its trader-centric operations and enhanced trading environment, this overseas forex broker appears to offer favorable conditions for traders, but what is it really like?

When it comes to overseas forex brokers, you may encounter unexpected problems such as "withdrawal refusal" or "frequent slippage."

This time, we will thoroughly investigate AXI's reputation, customer reviews, safety, and whether there have been any cases of withdrawal refusals

The MoneyChager editorial team has gathered information from the research of over 20,000 users, and we can deliver genuine user reviews and opinions, so please look forward to it. We

also take safety into consideration, referencing the Financial Services Agency and the Financial Futures Trading Act

Top Recommended Overseas FX Brokers Ranking | Thoroughly Introducing the Best Trading Environments by Category

■What you will learn from this article

  1. AXI (Axi) positive reviews and testimonials
  2. Bad reviews and comments about AXI
  3. What are the safety and reliability requirements for AXI?
  4. Are there any cases of withdrawal refusal at AXI?
  5. Who is AXI (Axi) recommended for?
  6. What I learned from actually using AXI
  7. About AXI account types
  8. Bonus campaign currently running at AXI
  9. Download trading tools (MT4/MT5)
  10. How to open an AXI account
  11. AXI (Axi) deposit and withdrawal methods

Contents

AXI (Axi) positive reviews and testimonials

  1. Positive reviews and testimonials about AXI (Axi) ① High leverage of 1,000 times
  2. AXI (Axi) Positive Reviews and Testimonials ② Spread is among the narrowest in the industry
  3. AXI (Axi) Positive Reviews and Testimonials ③ High execution rate and few slippages or requotes
  4. AXI (Axi) Positive Reviews and Testimonials ④ Polite responses from support staff
  5. AXI (Axi) Positive Reviews and Testimonials ⑤ Supports Copy Trading
  6. AXI (Axi) Positive Reviews and Testimonials ⑥ Free VPS available upon achieving trading lot size targets
  7. AXI (Axi) Positive Reviews and Testimonials #7: Successful traders can earn profits outside of trading

AXI (Axi) Positive Reviews and Testimonials ① High maximum leverage of 1,000 times

AXI offers leverage up to 1,000 times .

While a leverage of 1,000 times is among the highest offered by overseas forex brokers, it's not excessively high, resulting in a well-balanced ratio of risk to return

Furthermore, AXI does not impose leverage restrictions, allowing you to trade with the same leverage even before and after important economic indicator announcements, which are often restricted by many other overseas forex brokers

Brokers offering leverage of 1000x or more with favorable trading conditions are introduced in leverage comparison ranking of recommended overseas forex brokers

AXI (Axi) Positive Reviews and Testimonials ② Spread is among the narrowest in the industry

AXI is known for its very narrow spreads

While they offer excellent spreads on major currencies, their spreads on popular currencies like BTC are particularly superior to those of other companies.

While spreads are variable, AXI consistently offers narrow spreads overall, giving you a competitive advantage over other brokers

Taking XMTrading and TitanFX's standard accounts (USD/JPY), which also offer a maximum leverage of 1,000x, as examples, XMTrading has a minimum leverage of 1.6 pips, TitanFX has 1.3 pips, while AXI offers the narrowest leverage at 1.1 pips

AXI (Axi) Positive Reviews and Testimonials ③ High execution rate and few slippages or requotes

At AXI, we have strengthened our network and maintain close cooperation with major providers to prevent slippage that could be disadvantageous to traders

This reduces slippage and enables high-speed order execution .

Trading methods vary depending on the account type. For faster and more reliable execution, the Standard account with the STP method is recommended, but the Premium and Elite accounts also have very high execution rates

You can find a detailed explanation of the trading method here

AXI (Axi) Positive Reviews and Testimonials ④ Polite responses from support staff

AXI offers three types of support: chat, email, and phone. However, inquiries from Japan are limited to either chat or email

Among their services, their email support has a good reputation ; they handle inquiries in Japanese, and in some cases, they even provide replies with images.

While some overseas forex brokers do not have Japanese-speaking staff, AXI has Japanese-speaking staff, so you can make inquiries entirely in Japanese

AXI (Axi) Positive Reviews and Testimonials ⑤ Supports Copy Trading

AXI is one of the few overseas forex brokers that supports copy trading

a system that copies the trades of top traders and automates the trading process for a fee .

This system is very popular because it allows even beginners who can't read charts or busy people who don't have time to trade to engage in FX trading. However, a drawback is that there are few overseas FX brokers that support it

Furthermore, AXI allows you to adjust the trading lot size and risk level, so you can perform copy trading in a style that suits you

AXI (Axi) Positive Reviews and Testimonials ⑥ Free VPS available upon achieving trading lot size targets

At AXI, users who achieve more than 20 lots of trading per month can use a VPS for free.

A VPS is a service used when utilizing automated trading, and when considering long-term operation, the presence or absence of a monthly usage fee makes a significant difference

Also, even if you don't meet the requirements, you can still use a VPS by paying a monthly fee, so please refrain from making unreasonable trades to earn trading lots

By the way, the monthly usage fee starts from 35 USD

AXI (Axi) Positive Reviews and Testimonials #7: High-performing traders receive special support

AXI offers a program called Axi Select

High-performing traders can receive support of up to 1 million USD and a profit share of up to 90%

This is a program unlike any other overseas forex broker, and it's definitely a program that aspiring professional traders should try

Bad reviews and comments about AXI

  1. AXI (Axi) has a bad reputation/reviews, specifically regarding its past temporary withdrawal from the Japanese market
  2. AXI (Axi) Negative Reviews/Comments ② Insufficient Japanese support and lack of Japanese localization on the official website
  3. AXI (Axi) Negative Reviews/Comments ③ No permanent bonus campaigns are being offered
  4. AXI (Axi) Bad Reviews/Comments ④ Credit cards are not accepted as a deposit/withdrawal method

AXI (Axi) has a bad reputation/reviews, specifically regarding its past temporary withdrawal from the Japanese market

AXI was an overseas forex broker that could be used by Japanese residents in Japan until 2014. However, due to pressure from the Japanese Financial Services Agency at the time, it became difficult to provide services with only the ASIC license it held, and it temporarily withdrew from the Japanese market .

However, after obtaining a financial license from Saint Vincent and the Grenadines (SVGIBC), the company was able to re-enter the Japanese market

Although there are now Japanese staff members, the fact remains that they withdrew once, and the negative image of them potentially withdrawing again remains

AXI (Axi) Negative Reviews/Comments ② Insufficient Japanese support and lack of Japanese localization on the official website

While I mentioned in positive reviews that support responses are polite, it seems that chat support sometimes has insufficient Japanese

This is likely a bug and will probably be fixed in the future, but if you receive a response that doesn't make sense, please contact us again or switch to a different inquiry

Furthermore, the official website is not fully localized in Japanese, with some pages not yet translated into Japanese, and improvements are expected in the future

AXI (Axi) Negative Reviews/Comments ③ No permanent bonus campaigns are being offered

AXI occasionally offers account opening bonuses and deposit bonuses for a limited time, but these are not permanent promotions.

Therefore, those who wish to use bonuses for trading must wait for the campaign to be implemented

It's unlikely that permanent bonus campaigns will be offered in the future

You can find more information about AXI's bonuses here

AXI (Axi) Bad Reviews/Comments ④ Credit cards are not accepted as a deposit/withdrawal method

Many people choose credit cards as their deposit and withdrawal method, but AXI has suspended credit card deposits and withdrawals

It was temporarily suspended, and as of April 2025, it remains suspended, so it seems it will still be some time before it resumes

You can find information about AXI's deposit and withdrawal methods here

What are the safety and reliability requirements for AXI?

This section explains the safety and reliability of AXI

What is AXI?

Japanese operating companyAxiTrader Limited
EstablishmentEstablished in 2007
Registered countryAustralia
Financial LicenseSaint Vincent and the Grenadines ( SVGIBC )
LeverageUp to 1,000x
Margin callNone (Zero-cut system adopted)
Japanese supportcan be
Trading ToolsMT4/MT5
Fund management methodSeparate management

AXI is a long-established overseas forex broker founded in 2007

Its predecessor was called AXITrader, but it is now called AXI

Our motto is to operate from a trader's perspective, and we offer attractive conditions for traders, such as narrow spreads and a high execution rate

The financial licenses held by AxiTrader Limited, which provides services to Japan, include SVGIBC

Furthermore, it offers a high maximum leverage of 1,000 times and employs a zero-cut system, so margin calls will not occur

What financial licenses does AXI hold?

The AXI Group as a whole holds six types of financial licenses, but AxiTrader Limited, which operates services for Japan, holds for Saint Vincent and the Grenadines ( SVGIBC )

SVGIBC is a highly transparent and reliable financial license because it allows users to search for registered financial institutions

The key points for identifying a highly reliable service provider are explained in detail in the article below ↓

Overseas Forex Broker Safety Ranking | Points to Check and How to Choose a Reliable Broker Explained

What is AXI's fund management method?

At AXI, we manage our funds a segregated account system .

While not as reliable as trust protection, this is a highly secure fund management method because customer funds are not used for operating expenses

However, please be aware that in the event of unforeseen circumstances such as bankruptcy, there is no guarantee that 100% of your deposited funds will be returned

What is trust protection for overseas forex trading? We'll also explain how it compares to segregated accounts

How do I trade using AXI?

uses the NDD (No Dealing Desk) method for all account types with the Standard account using the STP (Straight Through Processing) method and the Premium and Elite accounts using the ECN (Electronic Communication Network) method .

In the STP (Stand-on-Point) method, the FX broker accepts the order, adds the spread, and then settles it

In the ECN system, orders are placed in an auction-style manner in the interbank market, which has various buyers, and are automatically matched

Both methods offer high execution capabilities and transparency, but with the STP method, requotes may occur if there are few financial institutions to cover the transaction, and with the ECN method, if there are few buyers or sellers, matching may not occur and transactions may not be executed

AXI directly trades with over 20 major liquidity providers and utilizes server colocation at key locations worldwide to shorten connection times and achieve faster speeds than traditional trading methods

List of NDD (No Dealing Desk) overseas forex brokers! Who are they recommended for? Which brokers are scams?

What are some examples of AXI (Axi) refusing withdrawals?

We investigated whether there were any posts on social media, mainly, claiming that AXI had refused to allow withdrawals

we could not find any instances of withdrawal refusals at AXI

However, I found a post from someone who was refused a withdrawal on its predecessor, AxiTrader, so it seems that rumors from the AxiTrader era are still persisting today

Currently, there have been no cases of withdrawal refusals at AXI, and in fact, it is well-regarded for its fast withdrawal process

However, AXI offers only three deposit and withdrawal methods, and like its competitors, withdrawals must be made using the same method as deposits, so please be aware of this

Withdrawal refusals can occur for a variety of reasons, so be sure to check the causes and countermeasures for withdrawal refusals , as well as the causes and countermeasures for account freezing

Who is AXI (Axi) recommended for?

AXI is recommended for people like this: ① Those who want to engage in high-leverage trading

AXI's maximum leverage is 1,000 times

While it doesn't offer the highest leverage compared to its competitors, it ranks among the top leverage ratios in the industry as a whole

High-leverage trading carries significant risks, but it offers the potential for substantial returns with a small amount of capital

Many people seek high leverage from overseas forex brokers, and even for those seeking high leverage, a leverage ratio of 1,000 times is considered sufficiently high

If you want to aim for large profits starting with a small amount of capital using high leverage, be sure to also check out recommended methods and tips for high-leverage trading

AXI is recommended for people like this: ② Those who want to trade with an emphasis on spreads

AXI's Elite and Pro accounts offer extremely narrow spreads, with minimum spreads starting from 0 pips

While spreads do fluctuate, AXI generally offers narrow spreads, and its spreads for Bitcoin, which , are among the narrowest in the industry.

AXI allows scalping, so you can take advantage of the narrow spreads and engage in short-term trading with high leverage

are introduced in this spread comparison ranking of recommended overseas forex brokers

AXI is recommended for people like this ③ Those who prioritize the trading environment over campaigns

While many overseas forex brokers are known for their generous promotional bonuses, AXI does not offer permanent bonus campaigns. Instead, they use the saved costs to improve their trading environment, such as by upgrading their servers.

While bonuses allow you to trade with margin exceeding your initial deposit, many are limited to first-time users or have limited usage periods For active traders, brokers with a more comprehensive trading environment offer greater long-term advantages.

Brokers offering generous bonuses and favorable trading conditions are featured in latest ranking of overseas forex bonus campaigns

What I learned from actually using AXI

Here, I'll share the advantages and recommended points, as well as the disadvantages and reasons why I wouldn't recommend AXI, based on my experience using it

AXI (Axi) Advantages and Recommended Features

AXI (Axi) Advantages and Recommended Points ① Narrow spreads and high execution speed, so you won't feel stressed

As stated on the homepage of AXI, "A platform created by traders, for traders," we are very committed to improving the trading environment

we excel in key trading factors such as spreads and execution speed , making us very popular with intermediate to advanced traders who prioritize profits from their trades.

When I actually tried trading with AXI, I found that the order execution was very fast, and I was able to trade without feeling any stress

Of course, there was no slippage

AXI (Axi) Advantages and Recommended Points ②: They offer an Elite account with narrow spreads and low trading fees

At AXI, there are initially two account types you can open: a Standard account and a Premium account. However, once your total deposit amount exceeds a certain threshold, you able to open an Elite account, which is a higher level than the Premium account .

The spread remains narrow, trading fees have been halved, and there are many other benefits, including free VPS access and access to market analysis tools exclusively for elite account holders

While the requirements are somewhat strict, this is an account type you should definitely consider opening if you plan to use AXI as your main account

Before using AXI, I thought it would be difficult to meet the requirements, but after using it as my main account, I was able to open and maintain an Elite account. So, it's not that difficult for someone with a reasonable trading volume

You can find more detailed information about account types here

Disadvantages and reasons why AXI is not recommended

Disadvantages of AXI (Axi) - Points that make it not recommended: ① No permanent campaigns

At AXI, instead of running permanent bonus campaigns, we focus on improving the trading environment

Therefore, in order to start trading with margin exceeding your deposit amount by using a deposit bonus, you must wait for a deposit bonus campaign that is held irregularly

This is not much of a problem for traders who focus purely on trading and pursuing profits, but it is not suitable for traders who want to secure sufficient margin with a small deposit by taking advantage of various bonuses

Disadvantages of AXI (Axi) - Reasons why it's not recommended: ② The information on the official website is difficult to understand

The official AXI website is mostly in Japanese, but there is still limited information, and some parts are difficult to understand in Japanese

Therefore, even if you try to find out details such as transaction terms, it may be difficult to find the answers you need from the information on the official website alone

However, you can contact support in Japanese, so if you can't find a solution on your own, it might be quicker to contact them

About AXI account types

AXI offers three types of accounts

Standard Account

Account opening feefree
spread0.9 pips ~
Transaction feesfree
Minimum lot size0.01 lot
Minimum initial depositnone
Products handled140+ FX pairs, metal CFDs, cryptocurrencies, stocks, commodities, and indices
Maximum leverageUp to 1,000x
Stop level20% or less
Margin callNone (Zero-cut system adopted)

Premium Account

Account opening feefree
spread0.0 pips ~
Transaction fees7 USD (round trip)
Minimum lot size0.01 lot
Minimum initial deposit500 USD
Products handled140+ FX pairs, metal CFDs, cryptocurrencies, stocks, commodities, and indices
Maximum leverageUp to 1,000x
Stop level20% or less
Margin callNone (Zero-cut system adopted)

Elite account (can be opened upon meeting certain conditions)

Account opening feefree
spread0.0 pips ~
Transaction fees3.5 USD (round trip)
Minimum lot size0.01 lot
Minimum initial depositnone
Products handled140+ FX pairs, metal CFDs, cryptocurrencies, stocks, commodities, and indices
Maximum leverageUp to 1,000x
Stop level20% or less
Margin callNone (Zero-cut system adopted)

Elite account opening requirements

  1. Cumulative deposit amount of 25,000 USD (equivalent) or more

Conditions for maintaining an Elite account

  1. Maintain an account balance of 25,000 USD (equivalent)
  2. Total trading volume (in Elite accounts) of approximately 50 million USD (equivalent) or more per month

The Standard account is a basic account type, so it's a good choice for those who want to try various trading styles or those who haven't decided on a particular trading style yet

Premium accounts incur trading fees, but they offer extremely narrow spreads

Once you meet the requirements, you can open an Elite account , which, like the Premium account, offers very narrow spreads. However, compared to the Premium account, the trading fees are half the price, and you also get the added benefit of free access to a VPS.

However, there are conditions attached to opening and maintaining the service, and failure to meet these conditions will result in forced termination

Bonus campaign currently running at AXI

there are no bonus campaigns currently running at AXI

AXI does not have permanent bonus campaigns; bonus campaigns are held irregularly, so be sure to follow their official social media accounts or check their official website for the latest information

However, AXI that focuses on improving its trading environment rather than offering bonus campaigns , so it's probably best not to expect too much in the way of bonus offers.

For the latest information on brokers with great bonus campaign conditions, please see the article below ↓

Overseas Forex Account Opening Bonus & Deposit Bonus Comparison Ranking! [Latest January 2026] Broker List

How to open an AXI account

This section explains how to open an account with AXI

① Access the official website

Access the official website from here

② Fill out the application form

Enter your name, phone number, and email address, check the box that says "I have read the privacy policy," and click submit

③ Select an account type

Choose either a Standard account or a Premium account

At this point, the Elite account is not available for selection and therefore will not be displayed

④ Select your account currency

If you are trading in Japanese yen, set your base currency (account currency) to JPY

⑤ Enter your personal information

Enter your personal information, such as date of birth, phone number, and investment status, and then click Next

⑥ Submission of identity verification documents and proof of current address

Please upload two documents: one for identity verification and one for proof of address

The following are examples of acceptable documents for identity verification and proof of address

Examples of identity verification documents

  1. My Number Card
  2. driver's license
  3. passport

Examples of documents for verifying address

  1. Utility bill
  2. Credit card statement
  3. Tax notice
  4. Certificate of residence (issued within the last three months)

⑦ Submit a selfie image

To verify that the photo on your identification document is of you, you will be required to submit a selfie (self-portrait) image

⑧ Account Activation

The review of your submitted documents will begin, and if there are no problems, your account will usually be activated within 24 hours

Download trading tools (MT4/MT5)

At AXI, you will use either MT4 or MT5 as your trading platform

① Access the official website

Access the official website from here

② Download MT4 or MT5

Download either MT4 or MT5

Both are popular trading tools with enthusiasts all over the world, so it's impossible to say definitively which is superior

③ Install MT4 or MT5

Follow the instructions in the downloaded installer to proceed with the installation

After installation, MT4 or MT5 will launch automatically

④ Enter your login information and log in

Upon initial startup, you will need to enter server information and login details to log in

The necessary information is included in the email you receive upon completion of your account setup

If the information is correct and you can log in, you're done

AXI (Axi) deposit and withdrawal methods

The deposit and withdrawal methods and other information for AXI are as follows:

AXI (Axi) deposit methods, fees, and estimated processing time

You can scroll horizontally
Payment MethodscommissionReflection guideline
Bank transferfree1-3 business days
BitwalletfreeImmediately
TRC-20freeImmediately

AXI (Axi) Withdrawal Methods, Fees, and Estimated Processing Time

You can scroll horizontally
Withdrawal methodscommissionReflection guideline
Bank transferfree5 business days ~
BitwalletfreeImmediately
TRC-20freeImmediately

At AXI, credit cards cannot be used (currently suspended).

Bank transfers are available, but they take time to process and may incur fees from the bank, so we recommend using Bitwallet or TRC-20 for deposits and withdrawals

Frequently Asked Questions about AXI

We have compiled frequently asked questions about AXI

Q. Is using AXI illegal?

A. No

Japanese citizens residing in Japan can also use AXI

Of course, it's not illegal

Q. I heard that AXI is dangerous, is that true?

A. No

AXI temporarily withdrew from the Japanese market in 2014, which is likely why it acquired a reputation for being unsafe

Q. Can I contact AXI in Japanese?

A. Yes

AXI (Axi) accepts inquiries in Japanese

Q. What is the maximum leverage for AXI?

A.AXI offers a maximum leverage of 1,000x for all account types

Q. What trading tools are available for AXI?

A.AXI offers MT4 or MT5 as trading tools

Q. Are there any transaction fees at AXI?

A.AXI charges trading fees for both Premium and Elite accounts

This does not occur with a Standard account

Q. What are some examples of withdrawal refusals at AXI?

A. I investigated AXI's withdrawal refusals mainly through social media, but I could not find any cases of withdrawal refusals

However, I did find posts from users who had their withdrawals refused during the time of its predecessor, AXITrader, so it seems that those cases are still ongoing

Q. Can I change my account type midway through using AXI?

A. Yes

At AXI, you can change your account type by submitting a request to change from a Standard account to a Premium account, or vice versa

However, please note that you cannot make changes while you hold a position

Q. Does AXI charge account maintenance fees?

A. No

AXI does not charge account maintenance fees

However, management fees may apply to inactive accounts

Q. Are there any prohibited actions in AXI?

A. What is explicitly prohibited is copy trading on Axi Select

Axi Select is a program that supports the training of professional traders, so it's only natural, but those planning to use copy trading should be careful

Q. Does AXI not have any bonus campaigns?

A.AXI does not currently have any permanent bonus campaigns

However, bonus campaigns are sometimes held from time to time

Q. Will AXI (Axi) require a margin call?

A. No

AXI employs a zero-cut system for all account types, so margin calls will never occur

Are there no margin calls in overseas forex trading? An explanation of the disadvantages and mechanisms of the zero-cut system

AXI (Axi) Summary

Instead of offering permanent bonus campaigns, AXI focuses on enhancing its trading environment, achieving some of the narrowest spreads in the industry and high execution speed

Although its temporary withdrawal from the Japanese market in 2014 gave it a somewhat negative image, since becoming AXI, there have been no instances of withdrawal refusals, and with its group companies combined, it holds six different financial licenses, making it highly reliable and safe

Furthermore, while the premium and elite accounts offer narrow spreads, a drawback is the high initial deposit amount. However, considering the trading environment, the advantages outweigh the disadvantages for those who regularly deposit large amounts

However, while it is possible to inquire in Japanese because there are Japanese staff members, there are still some issues to address, such as parts of the official website not being translated into Japanese and the Japanese used in the chat being awkward

With that in mind, AXI is a recommended overseas forex broker for those who are simply looking for an overseas forex broker with a good trading environment, or for those who want to receive long-term trading benefits rather than just a one-time bonus

Top Recommended Overseas FX Brokers Ranking | Thoroughly Introducing the Best Trading Environments by Category

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