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Errante

Errante's reputation and reviews | A thorough investigation into its safety and cases of withdrawal refusal

Posted by: MoneyChat Editorial Department

Errante is an overseas forex broker based in Cyprus, established in 2020

As of May 2025, it has over 200,000 users, but its name recognition in Japan is still low. Many people are probably wondering what kind of overseas forex broker it is, what its reputation and reviews are like, its safety, and whether there have been any cases of withdrawal refusals

Therefore, in this article, we have thoroughly investigated Errante's reputation, user reviews, safety, and cases of withdrawal refusal

  1. Good reviews and testimonials for Errante
  2. Negative reviews and comments about Errante
  3. What are the safety and reliability requirements for Errante?
  4. Are there any cases of withdrawal refusal at Errante?
  5. Who is Errante recommended for?
  6. What I learned from actually using Errante
  7. Bonus campaign currently running at Errante
  8. About Errante account types
  9. How to open an account with Errante
  10. Errante's deposit methods

Contents

Good reviews and testimonials for Errante

Here, we introduce positive reviews and testimonials about Errante

  1. Positive reviews and testimonials about Errante ① Fast withdrawals
  2. Good reviews and testimonials about Errante ② They frequently offer a 100% deposit bonus
  3. Positive reviews and testimonials about Errante ③ Courteous support
  4. Good reviews and testimonials for Errante ④ It is compatible with cTrader
  5. Errante's positive reviews and testimonials #5: TradingView is available
  6. Errante's positive reviews and testimonials #6: Supports copy trading

Positive reviews and testimonials about Errante ① Fast withdrawals

Errante supports various withdrawal methods, but withdrawals other than bank transfers are processed within one business day, making them extremely fast

While some overseas forex brokers frequently experience withdrawal delays, Errante its fast and smooth withdrawal process .

Withdrawals to online wallets are particularly fast, so if you want to withdraw funds quickly, we recommend withdrawing to an online wallet

Good reviews and testimonials about Errante ② They frequently offer a 100% deposit bonus

Errante frequently offers a 100% deposit bonus, allowing you to trade with margin exceeding your initial deposit

With a 100% deposit bonus, you will receive a bonus equal to your deposit amount, allowing you to start trading with twice the margin of your deposit, giving you a favorable starting position.

You can find more details about the bonus campaign currently running at Errante here

Positive reviews and testimonials about Errante ③ Courteous support

Errante now offers support in Japanese, and has also started accepting inquiries via chat

We have staff who are native Japanese speakers, so you can make inquiries entirely in Japanese .

Furthermore, we strive to provide prompt and courteous responses. When there are posts on social media claiming that Errante has not responded, we respond to those posts and related posts with apologies

I actually tried contacting them via chat, and they responded quickly and politely

Good reviews and testimonials for Errante ④ It is compatible with cTrader

Errante supports cTrader

cTrader is a highly powerful trading tool with features not found in MT4 or MT5, but there are still few overseas forex brokers that support cTrader, so the fact that Errante supports cTrader alone is a significant advantage

Errante's positive reviews and testimonials #5: TradingView is available

Errante offers account types that include access to TradingView, a powerful trading tool

TradingView incorporates over 400 indicators and strategies, enabling a wide range of technical analysis .

Furthermore, it includes market alerts, allowing you to quickly grasp the situation even when trading prices change drastically due to unexpected statements from key figures

Errante's positive reviews and testimonials #6: Supports copy trading

Errante supports copy trading

Copy trading is a system where you select a trader whose trades you want to copy, pay a fee, and have their trading results reflected in your own account

Because it's an automated trading system, it's popular with beginner traders and part-time traders who don't have much time to trade themselves. It's also well-received because it allows users to learn from the trades of professional traders.

Negative reviews and comments about Errante

Here, we'll introduce some negative reviews and comments about Errante

  1. Negative reviews and comments about Errante ① There are posts claiming that withdrawals were refused
  2. Errante's Negative Reviews/Comments ② Adopts Dynamic Leverage
  3. Negative reviews and comments about Errante ③ The bonus conditions are unclear

Negative reviews and comments about Errante ① There are posts claiming that withdrawals were refused

Multiple posts have been found stating that withdrawals were refused by Errante

Some posts clearly stated that the withdrawal was refused due to a violation of the terms of service, but others simply stated that the withdrawal was denied, and since there is no evidence, the truthfulness of these claims remains unknown

However, we also found accounts that continue to post negative comments and accounts that are simply jumping on the bandwagon, so it seems that not all posts are trustworthy

You can find more details about cases of Errante refusing withdrawals here

Errante's Negative Reviews/Comments ② Adopts Dynamic Leverage

Errante employs dynamic leverage

Dynamic leverage is a system where the leverage ratio automatically changes according to the trading lot size. In order to use the maximum leverage in Errante's FX trading, trades must be less than 5 lots

Dynamic leverage is a system designed to protect traders, but it's unpopular with those who want to trade using maximum leverage

Additionally, while cTrader is not eligible for dynamic leverage, it offers a maximum leverage of 500x

Check out our ranking of recommended overseas forex brokers based on leverage conditions to find brokers with

Negative reviews and comments about Errante ③ The bonus conditions are unclear

Like other companies, Errante has withdrawal conditions and trading rules for bonuses

In order to withdraw profits earned through bonus campaigns, these conditions must be met, but there have been posts indicating that these conditions are unclear or difficult to find

The link to the terms of service is on the bonus campaign page, but the text is rather small, so some users might overlook it

What are the safety and reliability requirements for Errante?

Operating companyErrante group
Year of establishment2020
Home groundCyprus
address67, Spyrou Kyprianou, 1st floor, 4042, Limassol Cyprus
Financial LicenseSeychelles Financial Services Authority ( FSA )
Cyprus Securities and Exchange Commission ( CySEC )
Maximum leverage1000 times
Fund management methodSeparate management
Japanese supportcan be
Margin callNone (Zero-cut system is used)
insuranceAlready joined

Errante is a new overseas forex broker founded in 2020

Although it has over 200,000 users, its brand recognition in Japan is still relatively low compared to its competitors

The maximum leverage is 1,000x, but because it uses dynamic leverage, the leverage changes depending on the trading lot size

We hold two financial licenses, and our fund management method involves segregated accounts

Furthermore, we are insured, and in the event of losses to customer funds, they can receive compensation of up to 1 million euros

We offer Japanese language support, and all accounts utilize a zero-cut system, so margin calls will never occur

Those considering using these services should also check the rankings in our recommended overseas forex broker comparison ranking,

What financial licenses does Errante hold?

Errante holds two types of financial licenses

  1. Seychelles Financial Services Authority ( FSA )
  2. Cyprus Securities and Exchange Commission ( CySEC )

a Seychelles Financial Services Authority ( FSA ) status is said to be relatively easy, it requires compliance with international financial regulatory standards, including a certain amount of capital and the establishment of a system for segregating and protecting customer funds.

Furthermore, the Cyprus Securities and Exchange Commission ( CySEC ) is known for being a difficult financial license to obtain

This highly reliable financial license demonstrates the trustworthiness of Errante's fund management methods, compensation, compliance, and other aspects in all respects

List of Financial Licenses for Overseas Forex Trading | Explanation of Each License's Characteristics and Reliability

What insurance does Errante have?

Errante is insured to protect customer funds, and in the event of losses due to fraud, system errors, or other reasons, customers can receive liability coverage of up to €1 million from a leading insurance broker

Additionally, there is the Errante insurance scheme, which provides insurance coverage up to 1 million euros

you must send a formal claim to compliance@errante.io within two weeks of the date the damage occurred

After a thorough investigation by Errante, if the insurance claim is deemed valid, it will be submitted to Lloyd's of London via the insurance company

Then, once the claim is approved by the insurance company, the insurance money will be deposited into the user's account

How does Errante manage its funds?

Like many overseas forex brokers, Errante manages customer funds through segregated accounts

Segregated management is a method of managing operating assets separately from funds deposited by customers. This eliminates concerns that customer funds may be used for operating expenses, and therefore, even if Errante's operations become difficult, there is a possibility that customer funds will be refunded

Furthermore, Errante partners with top-tier banks, and customer funds are deposited with top-class banks and financial institutions with strong capital bases, meaning that the possibility of the depositor's financial institution failing is virtually nonexistent

Furthermore, since we are insured, the likelihood of customers receiving their funds back in the event of an unforeseen circumstance is even higher

What is trust protection for overseas forex trading? We'll also explain how it compares to segregated accounts

Are there any cases of withdrawal refusal at Errante?

Upon investigating cases of withdrawal refusals at Errante, primarily through social media, multiple posts regarding withdrawal refusals were found

In both cases, the cause was a duplicate IP address

Errante does not allow multiple registrations from the same IP address (even if by different individuals), nor does it allow multiple account opening bonus accounts registered with the same personal information

Therefore, in the case of devices used by multiple people, such as shared PCs, if two or more different accounts are logged in using the same IP address, even if they are different people, a penalty will be imposed

However, we also found posts that lacked any evidence of withdrawal refusal

Errante is still relatively unknown in Japan, and currently there are few posts about it on social media

However, I was concerned about the large number of posts regarding withdrawal refusals compared to the total number of posts, but most of them lacked supporting images, making them unreliable

Furthermore, in cases where withdrawals were refused, the reasons were clear, making it highly unlikely that these were malicious refusals

If you use Errante, it's best to avoid using it on shared devices and take precautions such as preventing other Errante users from logging in from the same IP address

In overseas forex trading, withdrawal refusals can occur for various reasons, so it's a good idea to check in advance the causes and solutions for withdrawal refusals , as well as the causes and solutions for account freezes

Who is Errante recommended for?

Here, we'll introduce who Errante is recommended for and who it's not recommended for

Errante is recommended for: ① Those who want to use the latest analysis and trading tools

In addition to standard trading tools like MT4/MT5, Errante supports the latest trading analysis tools such as cTrader and TradingView

cTrader has various features that MT4 and MT5 lack, such as order book viewing, and TradingView allows for advanced technical analysis even without prior knowledge

While you will need to open a dedicated account, it is free to use, which is a major advantage of using Errante

Errante is recommended for people who have ample trading capital (Part 2)

Errante offers four types of accounts, with higher minimum deposit amounts indicating a higher-tier account type

The top-tier custom-made account, in particular, has a very high minimum deposit of 15,000 USD, but you can customize it to your liking by negotiating with a dedicated account manager to lower spreads and fees

You can find more detailed information about Errante's account types here

Errante is recommended for people who want to trade a variety of products (Part 3)

Errante handles a wide variety of products, including FX trading, stocks, stock indices, metals, energy, and cryptocurrencies

Furthermore, we offer over 50 currency pairs for FX trading, providing a wide range of trading options

Some currency pairs offer high swap points, so you can expect profits not only from capital gains but also from income gains

Errante is NOT recommended for: ① Those who want to use an overseas forex broker with many Japanese users

Errante is an overseas forex broker founded in 2020 with over 200,000 users worldwide, but it has low name recognition in Japan, and there are still few Japanese users

Therefore, there are few posts about Errante on social media, and it seems that they still lack sufficient expertise in the Japanese market

While they primarily use Japanese for promotional activities on their official social media accounts, they may not be suitable for those who want to use an overseas forex broker with solid expertise in the Japanese market

Errante is NOT recommended for: ② Those who always want to trade with 1,000x leverage

Errante's maximum leverage is 1,000x, but due to its dynamic leverage system, leverage is limited depending on the trading lot size

In FX trading, to trade with the maximum leverage of 1,000 times, you need to keep your trading lot size to less than 5 lots

This will have little impact on those who primarily trade in small lots, but those who frequently hold positions exceeding 5 lots should be cautious

Overseas Forex Leverage Comparison! Recommended Brokers with Leverages from 1000x to Unlimited, and a Summary of Regulatory Rules Including Calculations and Limitations!

What I learned from actually using Errante

Here, I'll share the advantages and disadvantages I discovered after actually using Errante

Benefits I discovered after actually using Errante

Smooth inquiries

In addition to email inquiries, Errante also offers chat support

When I actually contacted them via chat on a weekday evening, I was immediately connected to a Japanese operator and was able to resolve the issue

The Japanese was polite and the problem was resolved quickly, so I felt confident contacting them if any issues arise

We also provide feedback after the chat ends, so if you have any problems or dissatisfaction with the response or answer, you can tell the other party, and this will be used to improve future support

Disadvantages I discovered after actually using Errante

The prohibited actions vary depending on the bonus you use

At Errante, the prohibited transactions vary depending on the bonus campaign you are using

For example, the 30% deposit bonus currently being offered as of May 2025 prohibits the abuse of arbitrage and scalping, as well as holding positions open for extended periods

The misuse of scalping likely refers to ultra-high-speed scalping using AI or programs, but since the judgment is at Errante's discretion, there is a risk of penalties depending on the interpretation

Therefore, you need to read the terms and conditions more carefully than you would with other companies before using any bonus

Bonus campaign currently running at Errante

Here, we introduce the bonus campaigns currently being offered by Errante as of May 2025

30% deposit bonus

  • Increase your trading funds with a 30% deposit bonus
  • Chance to win a bonus of up to 300,000 yen
  • A bonus that anyone can use
  • Automatically applied upon deposit
  • The minimum deposit is 10,000 yen
  • Applicable only to MT4 and MT5 accounts

This is a deposit bonus

You can use it as many times as you like until you reach the maximum amount, and anyone can use it

However, please note that this offer is only available for MT4 and MT5 accounts

Special Referral Campaign 2025

  • Available for MT4, MT5, and cTrader accounts
  • Chance to win a 10,000 yen bonus

This is a friend referral campaign

You can earn a 10,000 yen bonus by meeting the conditions

The procedure is as follows:

  1. Contact support and obtain a referral URL
  2. A friend opens a live account through a referral link
  3. Your friend will deposit over 45,000 yen into their live account and complete round-trip trades of 3 lots or more within 30 days

is updated regularly on this overseas forex latest bonus campaign ranking page

Overseas Forex Account Opening Bonus & Deposit Bonus Comparison Ranking! [Latest January 2026] Broker List

About Errante account types

Errante offers four types of accounts

Standard Account

Minimum deposit amount50USD (equivalent)
Minimum spread1.5 pips ~
Transaction feesnone
Maximum leverage1,000 times
Minimum trading lot0.01 lot
Maximum trading lot50 lots
Stop out20％
Japanese language supportcan be
Margin callNone (Zero-cut system is used)

This is a popular account type

The minimum deposit is a small amount of 50 USD (equivalent), so this Standard account is recommended for beginners and those opening an account for the first time

Premium Account

Minimum deposit amount1,000USD (equivalent)
Minimum spread1.0 pips ~
Transaction feesnone
Maximum leverage1,000 times
Minimum trading lot0.01 lot
Maximum trading lot50 lots
Stop out20％
Japanese language supportcan be
Margin callNone (Zero-cut system is used)

While the minimum spread is narrower than the standard account, the minimum deposit is higher at 1,000 USD (equivalent)

This account type is designed for scalping, but it's also recommended for swing trading

This account type is recommended for intermediate and advanced traders who have gained more experience in FX trading

VIP Account

Minimum deposit amount5,000USD (equivalent)
Minimum spread0.8 pips ~
Transaction feesnone
Maximum leverage1,000 times
Minimum trading lot0.01 lot
Maximum trading lot50 lots
Stop out20％
Japanese language supportcan be
Margin callNone (Zero-cut system is used)

This account type is a higher-tier account than the Premium account

The spread has become even narrower, but a minimum deposit of 5,000 USD (equivalent) is required

This VIP account is recommended for intermediate traders and above with ample trading capital

Custom-made account

Minimum deposit amount15,000USD (equivalent)
Minimum spread0.0 pips ~
Transaction feescan be
Maximum leverageLow leverage may apply
Minimum trading lot0.01 lot
Maximum trading lot50 lots (may be limited)
Stop out20％
Japanese language supportcan be
Margin callNone (Zero-cut system is used)

This is the highest-tier account type offered by Errante

While it boasts a minimum spread of 0.0 pips, it incurs trading fees and has an extremely high minimum deposit of 15,000 USD (equivalent)

The most distinctive feature of this account is that trading conditions can be customized to meet the user's specific needs .

You can set special spreads and commission discounts, and negotiations and changes to these settings are handled through your dedicated account manager

This account type is designed for users who can afford to invest a large amount of capital, but it provides a trading environment that matches that level of investment

How to open an account with Errante

This section explains how to open an account with Errante

① Access the official website

Go to the official website and click "Register"

You can also access the official website here

② Enter information into the input form

Enter your name, country of residence, date of birth, etc., and set a password of your choice

I agree to the terms of service and click "Next"

Next, you will provide your nationality, mobile phone number, and address

③ Select your occupation and education level

You will be asked to confirm your occupation and education level, so please make your selections

④ Confirmation of financial status and investment plan

You will be asked about your current financial situation and investment plans, so select the answer that applies to you

⑤ Submission of identity verification documents

To complete identity verification and current address verification, please upload your identity verification documents and address verification documents

Documents that can be used for identity verification

  • passport
  • driver's license
  • My Number Card
  • A clear color copy of an identification card issued by the government

Documents that can be used for address verification

  • Resident record
  • Bank/Card Statement
  • Clear color copies of utility bills (water/gas/telephone/internet bills, etc.)

Proof of address must be dated within the last six months

⑥ Account opening completed

If there are no problems with your identity verification documents or the information you entered, your account will be opened and you will receive an email from Errante containing your account information

Please keep this safe, as you will need it when logging in

Errante's deposit methods

You can scroll horizontally
Payment MethodsMinimum deposit amountDeposit feeReflection guideline
Equals Money15,000 yenfree1-5 business days
DBS15,000 yenfree1-5 business days
Debit card / Credit card20USD (equivalent)freeImmediately
Neteller (not available from within Japan)50 USDfreeImmediately
bitwallet7,500 yenfreeImmediately
PESKA20USD (equivalent)freeImmediately
BTC20USD (equivalent)freeWithin 5 minutes
ETH20USD (equivalent)freeWithin 5 minutes
XRP20USD (equivalent)freeWithin 5 minutes
USDT20USD (equivalent)freeWithin 2 hours

Errante supports a wide variety of payment methods

Since the minimum deposit amount and processing time vary depending on the deposit method, we recommend using a debit card, credit card, or online wallet if you want your deposit to be reflected immediately

While Errante does not charge any deposit fees, please note that the recipient may charge fees

The minimum deposit for a Standard account is 50 USD (equivalent), and a fee will be charged if the deposit amount falls below this minimum

If you deposit using a credit or debit card, when you withdraw funds, the same amount as your deposit will first be refunded to your debit or credit card, and then you can withdraw the remaining funds via bank transfer or e-wallet

Frequently Asked Questions about Errante

Q. Is using Errante illegal?

A. No

Using Errante is not illegal

Q. Can Japanese people use Errante?

A. Yes

Errante can also be used by Japanese people residing in Japan

Q. Is Errante safe?

A. Errante holds a highly secure financial license from the Cyprus Securities and Exchange Commission (CySEC), which is difficult to obtain

You can find more detailed information about Errante's safety here

Q. Has Errante received a warning from the Financial Services Agency?

A. No

As of May 2025, Errante has not received any warnings from the Japanese Financial Services Agency

Q. What is the maximum leverage for Errante?

A. Errante's maximum leverage is 1,000 times

However, cTrader accounts have a maximum leverage of 500x

Q. What are some examples of withdrawal refusals in Errante?

A. Multiple posts regarding Errante's refusal to process withdrawals have been found on social media

However, it is highly unlikely that this is a malicious refusal to withdraw funds

You can find more details about cases of Errante refusing withdrawals here

Q. Does Errante support inquiries in Japanese?

A. Yes

Errante offers support via email and chat, and you can contact them in Japanese

Q. Is Errante running any bonus campaigns?

A. Yes

Errante offers various bonus campaigns, including deposit bonuses

You can find more details about the bonus campaign currently running at Errante here

Q. Can I withdraw funds from Errante at any time?

A. Yes

However, you must have completed identity verification

Q. Can I open a corporate account with Errante?

A. Yes

You can open a corporate account with Errante

To set up an account, you will need to contact at backoffice@errante.io

Q. How many trading accounts can I open with Errante?

A. You can open up to two trading accounts for each currency

Q. Does Errante charge account maintenance fees?

A. No

Errante does not charge account maintenance fees

However, accounts that have not been logged into for 5 months will be considered dormant and a fee will be charged

Q. Is scalping prohibited in Errante?

A. No

Errante does not prohibit scalping

However, if you are using a bonus campaign, mechanical, ultra-fast scalping may be prohibited

Q. Is hedging prohibited in Errante?

At A.Errante, hedging is only possible within the same account

Other account types and hedging with other companies are prohibited

Q. Can I open a demo account with Errante? What is the deadline?

A. Yes

You can open a demo account with Errante

There is no expiration date, but the demo account will be automatically closed if it is not used for more than 90 days since the last login

Q. Can I change my account type in Errante?

You may be able to make the change by contacting the back office via email ( backoffice@errante.io

Q. Is Errante's insurance automatically applied?

A. No

To use the insurance, you must file a claim within two weeks

If both Errante and the insurance company accept the claim, you can receive the insurance payout

Q. Can I deposit money into Errante from a third-party account?

A. No

Deposits can only be made from an account in the account holder's own name

The same applies to credit cards and other payment methods

Q. Is it not possible to withdraw funds from Errante while holding open positions?

A. No

Even if you have open positions, you can withdraw funds if you have a certain amount of surplus margin

The required margin will be displayed when you make a withdrawal request

summary

Errante is an overseas forex broker based in Cyprus, established in 2020

As of May 2025, it has over 200,000 users, but its name recognition in Japan is still low, and the number of users is small

However, supports high-performance tools such as cTrader and TradingView , making it an ideal overseas forex broker for those who want to trade using these tools effectively.

We found several posts regarding withdrawal refusals, and the main cause appears to be the creation of multiple accounts using the same IP address. Even if different users log in with different accounts from the same IP address, it will be determined that the same person holds multiple accounts, so please be careful

We accept inquiries in Japanese, and you can contact us via email or chat, but we recommend using the chat option as it allows for real-time responses

While there are still areas where the Japanese localization is incomplete and some aspects are still under development, this overseas forex broker is actively focusing on the Japanese market by communicating in Japanese on social media, and its future looks promising

Overseas Forex Account Opening Bonus & Deposit Bonus Comparison Ranking! [Latest January 2026] Broker List

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