Thank you for using Money Charger

We have confirmed that some users may be experiencing issues such as the login screen or My Page not displaying correctly, or difficulty connecting

We apologize for the delay in providing this information

If you are experiencing the issue, we apologize for the inconvenience, but please try "completely reloading" the page on the login screen

How to respond

If you are using a computer

Windows: “Ctrl + Shift + R”
Mac: “⌘ command + Shift + R”

If you are using a smartphone

Please try completely closing and reopening your browser, or clearing your browser's "browsing data cache."

■ If you are using Safari (iPhone/iPad):
[1. Completely close and reopen the browser]

Slowly swipe up from the bottom of the screen, stopping your finger midway (if your device has a home button, quickly press the home button twice).
The app list (switching screen) will appear, so swipe up on the Safari screen to close it.
Open Safari again from the home screen and refresh the page.

[2. Delete cached and browsing data]

Open the "Settings" app on your home screen.
Scroll down and tap "Safari".
Tap "Clear History and Website Data".
Select a time range (Last hour/Today/Today and yesterday/All history) and tap "Clear History".

* This operation may also reset any open tabs and login statuses on other websites

■ If you are using Google Chrome:
[1. Completely close and reopen your browser]

For Android: Swipe up from the bottom of the screen (or tap the task button), then swipe Chrome upwards in the app list to close it → reopen it.
For iPhone: Swipe up from the bottom of the screen and hold your finger (double-press the home button on models with a home button) → swipe Chrome upwards to close it → reopen it.

[2. Delete cache and browsing data]
▼ For Android

Open Chrome.
Tap the three vertical dots (︙) in the upper right corner of the screen.
Tap "History" → "Clear browsing data".
Select a time range and check "Cookies and site data" and "Cached images and files".
Tap "Clear data".

▼ For iPhones

Open Chrome.
Tap the "..." in the bottom right (or top right) of the screen.
Tap "History" → "Clear browsing data".
Select a time range and check "Cookies, site data" and "Cached images and files".
Tap "Clear browsing data".

If the above steps do not resolve the issue, please contact Money Charger support

We sincerely apologize again for any inconvenience caused to our customers

We will continue to strive to provide stable service