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Bitget

Bitget's reputation and reviews: A thorough investigation into its safety and cases of withdrawal refusal

Posted by: MoneyChat Editorial Department

Bitget is an overseas cryptocurrency exchange established in 2018

Regarding which country the company operates in, it was established in Singapore, but as stated in the terms of service, "in accordance with the Seychelles AMLCFT Act," it is a company of the Republic of Seychelles

Based on the belief that they want to be one of the last 10% that remain committed to the industry even in the face of adversity, Bitget a cryptocurrency exchange that currently has over 120 million users cryptocurrency exchanges are prone to hacking, so many people are probably concerned about Bitget's security.

Therefore, this time we conducted a thorough investigation into Bitget's reputation, user reviews, security, and cases of withdrawal refusals

What you will learn from this article

  1. Bitget (Bitget) positive reviews and testimonials
  2. Negative reviews and comments about Bitget
  3. What are the security and reliability requirements for Bitget?
  4. What are some examples of withdrawal refusals at Bitget?
  5. Who is Bitget recommended for?
  6. Things I learned from actually using Bitget
  7. Bitget's current bonus campaign
  8. What is the VIP level at Bitget?
  9. How to open an account with Bitget
  10. Bitget deposit methods

Contents

Bitget (Bitget) positive reviews and testimonials

Here, we have gathered positive reviews and testimonials about Bitget

  1. Positive reviews and testimonials about Bitget ① Large number of stocks available for physical trading
  2. Bitget's positive reviews and testimonials ② Supports copy trading
  3. Bitget's positive reviews and testimonials ③ Maximum leverage of 125x
  4. Bitget's positive reviews and testimonials ④ It employs a zero-cut system
  5. Bitget's positive reviews and testimonials #5: BitgetOnchain is high-performance
  6. Bitget's positive reviews and testimonials #6: Low transaction fees

Positive reviews and testimonials about Bitget ① Large number of stocks available for physical trading

Bitget offers a very large selection of trading instruments, with over 800 different types available for spot trading

a large number of altcoins, including some that are not available on other Japanese cryptocurrency exchanges. This means you can find not only popular cryptocurrencies but also altcoins that may become popular in the future.

Bitget is known for listing new coins very quickly

However, please note that some coins may be delisted

Bitget's positive reviews and testimonials ② Supports copy trading

Bitget supports copy trading

Copy trading is a system that copies the trades of a specific trader, such as a professional trader, and reflects them in your own account

Once you select a trader you want to copy and start the copy process, automated trading will begin, so you don't need to make any trades yourself

Therefore, this system is recommended for beginner traders and part-time traders who don't have much time to trade

Bitget's positive reviews and testimonials ③ Maximum leverage of 125x

Bitget offers a maximum leverage of 125x, which is a high level compared to other companies

While users familiar with FX trading may perceive the leverage as low, considering that the maximum leverage offered by cryptocurrency exchanges in Japan is 4x, this is actually a very high leverage ratio

While there are conditions for trading with maximum leverage, the fact that Bitget offers a maximum leverage of 125x is a major advantage

Bitget's positive reviews and testimonials ④ It employs a zero-cut system

Bitget employs a zero-cut system , you will not be required to make additional margin calls.

In particular, cryptocurrencies are highly volatile, and even without high leverage, forced liquidation can occur. However, with Bitget, you will never incur losses exceeding your deposit amount

Therefore, it is possible to trade with controlled risk

Bitget's positive reviews and testimonials #5: BitgetOnchain is high-performance

BitgetOnchain specializes in discovering new tokens and is highly regarded for its security and intuitive interface.

New tokens can surge in value quickly, making early detection crucial. BitgetOnchain scans the blockchain every 60 seconds, displaying newly introduced tokens, actively traded tokens, or tokens that are attracting attention

The operation is simple, and you can make quick transactions with the Bitget app

Bitget's positive reviews and testimonials #6: Low transaction fees

Bitget has trading fees of 0.1% or less, which is the same as or even lower than other cryptocurrency exchanges

Furthermore, you can further reduce fees by increasing your VIP level or using a proprietary token

You can find more detailed information about VIP levels here

Negative reviews and comments about Bitget

Here, we have compiled negative reviews and comments about Bitget

  1. Negative reviews and comments about Bitget ① The trading tools are difficult to use
  2. Bitget's bad reputation/reviews #2: There are posts claiming that withdrawals were refused

Negative reviews and comments about Bitget ① The trading tools are difficult to use

Bitget's browser-based trading tool displays a variety of information, which some traders appreciate, but many users found it difficult to understand intuitively and were dissatisfied with its usability

However, the app version is known for being easy to view and use, so if you find the browser version difficult to use, we recommend installing the app version .

Bitget's bad reputation/reviews #2: There are posts claiming that withdrawals were refused

There was a trader who turned 5,000 yen into 16 million yen on Bitget, but after deliberation, it was determined to be an abnormal transaction, and it seems that most of the profits were confiscated

The token in question was called GEEK, but it has since been delisted

You can find a detailed explanation of Bitget's withdrawal refusal cases here

What are the security and reliability requirements for Bitget?

This article will introduce Bitget, a company known for its security and reliability, and more

Operating companyBTG Technology Holdings Limited
Year of establishment2018
Maximum leverage125 times
Financial LicenseFinCEN (Financial Crimes Investigation Network, U.S. Treasury Department)
, FINTRAC (Canadian Centre for Financial Transaction Reports and Analysis)
, AUSTRAC (Australian Centre for Transaction Reports and Analysis),
MAS (Monetary Authority of Singapore).
Japanese supportcan be
Margin callNone (Zero-cut system adopted)

Bitget is an overseas cryptocurrency exchange established in 2018

The operating company's official name is BTG Technology Holdings Limited, and it holds multiple financial licenses

In recent years, we have been focusing on the Japanese market and are now able to handle inquiries in Japanese

Furthermore, because we employ a zero-cut system, even if your account balance goes negative due to futures trading, you will not be required to make additional margin calls

Furthermore, Bitget consistently demonstrates on a monthly basis that it has sufficient funds to fully refund all customer funds

is a broker that ranks highly in the cryptocurrency category of a ranking of popular and recommended overseas forex brokers, based on actual reviews and testimonials

What financial licenses does Bitget hold?

Bitget holds four financial licenses

  1. FinCEN (Financial Crimes Enforcement Network, U.S. Treasury Department)
  2. FINTRAC (Canadian Centre for Financial Transaction Reporting and Analysis)
  3. AUSTRAC (Australian Trade Reporting and Analysis Centre)
  4. MAS (Monetary Authority of Singapore)

These financial licenses primarily monitor transaction records to combat terrorism, such as preventing money laundering, and to enhance transparency in cryptocurrency transactions

Companies that own these assets must comply with the established guidelines, and violations will result in penalties and other measures

Bitget holds four financial licenses, which means that its transactions are highly transparent and reliable

Furthermore, because we employ a zero-cut system, even if your margin falls into the negative, you will not be required to make additional payments, and your balance will be reset to zero

Since cryptocurrencies are highly volatile, having a zero-cut system in place provides peace of mind when trading futures contracts

Bitget uses a dual wallet system

Bitget employs a dual wallet system that combines a hot wallet and a cold wallet

Hot wallets are convenient because they are easily accessible, but they have weak security, while cold wallets have high security, but they are difficult to access

The dual wallet system enables seamless transactions while maintaining a high level of protection for user assets, and its multi-layered security technology has been validated by top-tier security companies such as Suntwin Technology, Qingsong Cloud Security, HEAP, and Armors.

As a result, Bitget has maintained an excellent security record, with no security breaches or asset leaks since its founding in 2018

Bitget guarantees 100% proof of reserves (PoR)

PoR stands for Proof of Reserve, and simply put, it is a system that proves that a company possesses sufficient assets to fully refund

This ensures that customer assets are managed securely, and that even in the event of unforeseen circumstances at Bitget, there is a very high probability that deposited assets will be returned

Bitget guarantees that 100% of user assets are held in reserves, and publishes monthly Merkle tree certifications, platform reserves, and platform reserve ratios

Bitget is not registered with the Financial Services Agency

Bitget received a warning from Japan's Financial Services Agency on November 28, 2024, for operating as an unregistered cryptocurrency exchange

While it does have the drawback of not complying with Japanese standards, Bitget holds multiple international financial licenses, so it can be said that it meets global standards

it is not illegal for Japanese people to use Bitget even if they are not registered

What are some examples of withdrawal refusals at Bitget?

I investigated cases of withdrawal refusals related to Bitget, mainly through social media, and found a variety of information

Neither post describes the user's experience of having their withdrawal denied, so their credibility is low

Furthermore, the official account has also denied refusing withdrawals in its posts

However, a post claiming that a trader who turned 5,000 yen into 16 million yen in a trade had almost all of their profits confiscated has caused a stir

The token in question is called GEEK, and Bitget's investigation has revealed that a specific account is suspected of intentionally attempting to manipulate its market price

Bitget announced that it will roll back any abnormal trades within the next 24 hours with the aim of restoring a fair and secure trading environment, and that it plans to offer a compensation plan to users who have suffered losses

In other words, they announced that instead of confiscating the profits of users who made a profit, they would roll back the profits and losses of all users involved in this transaction

This measure was taken because Bitget determined the transaction was unusual, but it can be said that the measures taken in response to unusual transactions are based on global standards

It seems that discussions are still ongoing with support, so we can expect further updates, but it doesn't appear to be a malicious refusal to withdraw funds.

Who is Bitget recommended for?

Here, we'll introduce who Bitget is recommended for and who it's not recommended for

Bitget is recommended for people like this: ① Those who want to find stocks that haven't yet attracted attention

Bitget over 800 different , a larger selection than its competitors.

Therefore, they handle a wide variety of altcoins, and you may be able to find coins that have the potential to increase in value

Cryptocurrencies often experience rapid price increases in a short period, so the more cryptocurrencies you can trade, the greater your opportunities

Bitget is not recommended for the following people: ① Those who want to use a well-known cryptocurrency exchange in Japan

Bitget was founded in 2018, but its services for the Japanese market only began in 2020

Compared to its competitors, the company has gotten off to a somewhat slow start, and its brand recognition in Japan is also relatively low

We are working hard to attract Japanese users by using Japanese ambassadors and promoting on social media, but it is easier to find information in Japanese for more well-known cryptocurrency exchanges

Things I learned from actually using Bitget

Here, I'll share the advantages and disadvantages I discovered after actually using Bitget

The advantages I discovered after actually using Bitget

Abundant VIP benefits

Bitget offers a VIP level system that increases based on your balance and trading volume

VIP levels affect withdrawal limits and fees, but the benefits are constantly increasing, including airdrops of new tokens and gift acquisitions

Since they have announced plans to further expand their offerings, this will be an advantage for long-term trading with Bitget

You can find more detailed information about VIP levels here

Plenty of campaign bonuses

Bitget offers a variety of campaign bonuses, and you can receive rewards by logging in and completing tasks

While high-paying jobs often have strict requirements, there are also many simple tasks, and by consistently completing them day by day, you can receive a certain amount of coupons

Additionally, they frequently hold campaigns where you can share prizes or win coupons through raffles, so you can participate in these campaigns even without making any trades.

Therefore, even users who trade small amounts daily or log in daily have a chance

Disadvantages I discovered after actually using Bitget

The browser version of the trading tool is difficult to use

I tried using the browser version of Bitget's trading tool, but it took me some time to get used to it

Although it has various functions, I found it difficult to figure out where each button is located without reading the instructions, making intuitive operation challenging

The app version has an improved UI and is easier to use, so I recommend the app version

We do not accept deposits in Japanese yen

Bitget supports deposits in the following four types of fiat currencies:

  • Euro (EUR)
  • Brazilian Real (BRL)
  • Russian ruble (RUB)
  • Turkish Lira (TRY)

Unfortunately, we do not accept payments in Japanese yen; you will need to choose another payment method, such as a credit card

There is a possibility that it will support Japanese yen, so I look forward to that in the future

You can find detailed instructions on how to deposit money into Bitget here

Bitget's current bonus campaign

Here, we introduce the bonus campaigns currently running as of May 2025

Login Bonus

  1. Invite one friend to register and complete the identity verification (KYC authentication)
  2. Check in for 3 days during the beginner period

This is a bonus campaign where you can receive a 200 USDT coupon if you meet either of the above conditions

Deposit & Trading Bonus

  1. Deposit of 1,000 USDT or more
  2. Futures trading volume of 2,000 USDT or more

This is a bonus campaign where you can earn up to 6,000 USDT

The bonus is divided into tiers, and the more you deposit and the more futures you trade, the more bonus you can earn

Happy Pizza Day

  1. Predicting cryptocurrency prices
  2. The top 200 users will share 43,500 USDT, and the top 200 new users will share an additional 29,100 USDT
  3. The top 20 users with the highest overall prediction accuracy will receive an additional bonus of up to 50 BGB
  4. Earn 100 credits every day to get one slice of pizza, and collect five slices to participate in a prize pool of 10,000 BGB

This is a limited-time bonus

Predict the price of your cryptocurrency or token one minute from now, and the users with the highest prediction accuracy will share a bonus

You can participate every day until the campaign ends, so be sure to join in whenever you log in

Premier Invitee Bonus

  1. After completing identity verification (KYC authentication), invite one friend within 30 days
  2. Those who are invited must log in to the Bitget app within 7 days of registration, trade 100 USDT, and maintain a net deposit amount of more than 100 USDT for 3 days
  3. The total trading volume of all invited individuals over the past 30 days must reach 5000 USDT

By fulfilling the above conditions, you will become a Premier Referrer and can receive a reward of up to 25% based on the trading fees of the people you invite

The longer the period of time a premium referral has been active, the higher the rewards will be

The conditions aren't easy, but becoming a premium referral grants you a cash coupon for 30 days, making it a very worthwhile bonus

After 30 days, if the conditions are met, it will be automatically extended for another 30 days

Friend Referral Bonus Campaign

This is a bonus campaign where you can earn rewards by inviting new users

Refer two or more people to receive a 20 USDT trading bonus, and even with just one referral, you'll have a chance to win coupons through a gacha or a BTC airdrop

VIP Monthly Upgrade Reward Campaign

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conditionsReward
VIP3 or higher: Upgrade your VIP level by one levelAmazon gift card worth 20,000 yen
Upgrade your VIP level by two or more levelsAmazon gift card worth 40,000 yen
VIP 1-7: Net deposits reach 750,000 USDT for the monthAmazon gift card worth 40,000 yen

This campaign rewards you with items based on your VIP level upon completion of tasks

You can find more detailed information about VIP levels here

La Liga exclusive merchandise chance bonus

  1. Watch the video
  2. Complete the task

By fulfilling the above conditions, you'll have a chance to win a campaign bonus including signed merchandise from Rafinha, La Liga VIP tickets, and $BGB

The requirements aren't difficult, so if you're interested, please give it a try!

is updated regularly on this overseas forex latest bonus campaign ranking page

What is the VIP level at Bitget?

VIP levels change based on your monthly balance and trading volume; the higher your level, the lower the fees and the higher your withdrawal limit

Actual item

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VIP levelRequirements for VIP status (meet any of the following conditions)Maker / TakerMaker/Taker BGB fee discount -20%24 hour withdrawal limit (USDT)
Level 0Open an account0.1% / 0.1%0.08% / 0.08%3,000,000
Level 1- Daily balance of 30,001 USDT
- Spot trading of 500,001 USDT or more over 30 days
- Asset balance of 30,001 USDT or more
- BGB balance of 5,453 or more over 30 days
0.08% / 0.08%0.064% / 0.064%4,000,000
Level 2- Daily balance of 50,001 USDT or more
- 30-day spot trading of 2,000,001 USDT or more
- 30-day asset balance of 50,001 USDT or more
- 30-day BGB balance of 9,089 or more
0.065% / 0.07%0.052% / 0.056%6,000,000
Level 3- Daily balance of 250,001 USDT or more
- 30-day spot trading of 8,000,001 USDT or more
- 30-day asset balance of 250,001 USDT or more
- 30-day BGB balance of 45,442 or more
0.05% / 0.06%0.04% / 0.048%8,000,000
Level 4- Daily balance of 750,001 USDT or more
- 30-day spot trading of 30,000,001 USDT or more
- 30-day asset balance of 750,001 USDT or more
- 30-day BGB balance of 136,324 or more
0.04% / 0.05%0.032% / 0.04%10,000,000
Level 5- Daily balance of 2,000,001 USDT or more
- 30-day spot trading of 50,000,000 USDT or more
- 30-day asset balance of 2,000,000 USDT or more
- 30-day BGB balance of 363,529 or more
0.03% / 0.04%0.024% / 0.032%12,000,000
Level 6- 30-day spot trading of 75,000,001 USDT or more0.025% / 0.035%0.02% / 0.028%15,000,000
Level 7- 30-day spot trading of 100,000,001 USDT or more0.02% / 0.032%0.016% / 0.0256%18,000,000

futures

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VIP levelRequirements for VIP status (meet any of the following conditions)USDT-M futures makers/takersCoin-M Futures Maker/TakerUSDC-M futures makers/takers
Level 0When opening an account0.02% / 0.06%0.02% / 0.06%0.02% / 0.06%
Level 1- Daily balance of 30,001 USDT
- 30-day futures contract of 500,001 USDT or more
- 30-day asset balance of 30,001 USDT or more
- 30-day BGB balance of 5,453 or more
0.019% / 0.06%0.019% / 0.06%0.019% / 0.06%
Level 2- Daily balance of 50,001 USDT or more
- 30-day futures contract of 10,000,001 USDT or more
- 30-day asset balance of 50,001 USDT or more
- 30-day BGB balance of 9,089 or more
0.016% / 0.04%0.016% / 0.04%0.016% / 0.04%
Level 3- Daily balance of 250,001 USDT or more
- 30-day futures contracts of 20,000,001 USDT or more
- 30-day asset balance of 250,001 USDT or more
- 30-day BGB balance of 45,442 or more
0.014% / 0.0375%0.014% / 0.0375%0.014% / 0.0375%
Level 4- Daily balance of 750,001 USDT or more
- 30-day futures contracts of 50,000,001 USDT or more
- 30-day asset balance of 750,001 USDT or more
- 30-day BGB balance of 136,324 or more
0.012% / 0.035%0.012% / 0.035%0.012% / 0.035%
Level 5- Daily balance of 2,000,001 USDT or more
- 30-day futures trading of 100,000,000 USDT or more
- 30-day asset balance of 2,000,000 USDT or more
- 30-day BGB balance of 363,529 or more
0.01% / 0.032%0.01% / 0.032%0.01% / 0.032%
Level 6- 30-day futures contracts exceeding 200,000,001 USDT0.008% / 0.032%0.008% / 0.032%0.008% / 0.032%
Level 7- 30-day futures contracts exceeding 1,000,000,001 USDT0.0072% / 0.028%0.0072% / 0.028%0.0072% / 0.028%

In addition to these, there are a wealth of other benefits available, including ecosystem perks such as airdrops of new tokens and VIP-exclusive Earn products, as well as VIP-exclusive research reports and gifts. It has also been announced that more VIP benefits will be added in the future

How to open an account with Bitget

This section explains how to open an account with Bitget

① Access the official website

Go to the official Bitget website and click "Register" in the upper right corner

You can also access the official website here

② Enter your email address and password

Enter your email address and a password of your choice, check the box to agree to the Terms of Service and Privacy Policy, and click "Create Account"

③ Enter the verification code

You will receive an email from Bitget to the email address you entered. Enter the verification code in the email body and click "Register"

Your account opening is now complete

④ Verify your identity

If you don't complete identity verification, some features will be restricted, so please complete the identity verification process

To verify your identity on My Page, click "Authentication"

⑤ Select identity verification document

Select the issuing country/region and ID type

My Number cards and driver's licenses are common forms of identification

Other documents can be used for identity verification, but they must include a photograph

⑥Identity verification completed

The application will be reviewed by Bitget, and the review process will be completed within one hour to a few days at the latest

If there are no problems with the submitted documents, your identity verification will be complete

Bitget deposit methods

First and foremost, as a prerequisite, identity verification (KYC authentication) is required for deposits , so if you haven't completed identity verification yet, please do so first.

Payment MethodsDeposit fee
Credit cards (VISA, Mastercard)free
Cryptocurrencyfree
P2P (transaction)free
Legal currency (some)free
Bitset Cardfree

credit card

Bitget accepts VISA and Mastercard as credit cards

Deposits can be made 24 hours a day, although there are limits to be aware of

Cryptocurrency

This explains how to transfer funds from other cryptocurrency exchanges to your Bitget account

If you already own cryptocurrency, this deposit method is recommended

P2P trading

P2P trading is a method of buying and selling crypto assets directly between traders

Because the exchange rate is often high and transactions are conducted between individuals, this method is somewhat difficult for beginners

legal tender

Bitget accepts deposits in the following fiat currencies:

  1. Euro (EUR)
  2. Brazilian Real (BRL)
  3. Russian ruble (RUB)
  4. Turkish Lira (TRY)

Unfortunately, as of May 2025, we do not accept deposits in Japanese yen

I look forward to future updates

Bitset Card

Bitget Card is a credit card issued by Bitget

As of May 2025, only VIP members at level 1 or higher can obtain this, but it has been announced that it will be available to all users in the future

Bitget is recommended for users who use it as their main cryptocurrency exchange because it offers BGB, a unique coupon program from Bitget

Of course, you can use it at other stores that accept VISA

Frequently Asked Questions about Bitget

Here you'll find a collection of frequently asked questions about Bitget

Q. Is using Bitget illegal?

A. No

Using Bitget is not illegal

Q. Which country is Bitget operated in?

A. Although the company is established in Singapore, its terms of service state that it operates under the Seychelles AMLCFT Act, making it a company of the Republic of Seychelles

Q. Can Japanese people use Bitget?

A. Yes

Japanese people living in Japan can also use Bitget

Q. Has Bitget received a warning from the Financial Services Agency?

A. Yes

On November 28, 2024, the company received a warning for "conducting cryptocurrency exchange business via the internet with Japanese residents as the counterparty."

Q. What are the disadvantages of Bitget receiving a warning from the Financial Services Agency?

A. In the event of a problem, you may not be protected under Japanese law

However, Bitget adheres to global standards, so there are no security issues

Q. What is the maximum leverage on Bitget?

A. The maximum leverage is 125 times

Q. How do I deposit money into Bitget?

A. Bitget offers the following five payment methods:

  1. credit card
  2. Cryptocurrency
  3. P2P
  4. Some legal currencies
  5. Bitset Card

Q. What are some examples of Bitget refusing withdrawals?

A. While there have been no instances of malicious withdrawal refusals, there have been instances where transactions deemed abnormal were rolled back

You can find a detailed explanation of Bitget's withdrawal refusal cases here

Q. Does Bitget support inquiries in Japanese?

A. Yes

Bitget supports inquiries in Japanese

Q. Is Bitget running any bonus campaigns?

A. Yes

In addition to its permanent bonus campaigns, Bitget frequently runs limited-time bonus campaigns

You can find more details about the bonus campaign currently running at Bitget here

Q. Can I open a corporate account with Bitget?

A. Yes

Bitget allows you to open a corporate account

summary

Bitget is an overseas cryptocurrency exchange established in 2018

Although the company was established in Singapore, the current operating company is located in the Republic of Seychelles

This cryptocurrency exchange is characterized by its wide selection of cryptocurrencies and generous bonus campaigns, and its maximum leverage of 125x is among the highest levels for cryptocurrency exchanges.

Although we have over 120 million users worldwide, our brand recognition in Japan is still relatively low compared to our competitors, so we are actively disseminating information through social media and other channels

Regarding cases of withdrawal refusal, there have been no cases of malicious withdrawal refusal, but there have been instances of rollbacks due to abnormal transactions in the past

You can find a detailed explanation of Bitget's withdrawal refusal cases here

Although its operational track record in Japan is shorter compared to other cryptocurrency exchanges, it is launching various incentives and campaigns , making it a very promising overseas cryptocurrency exchange for the future.

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