Many beginners who are new to overseas forex trading are concerned about whether or not Japanese language support is available
"Can I use Japanese with overseas forex brokers?"
"The Japanese websites of overseas forex brokers that use automatic translation are difficult to understand."
"I want to know about overseas forex brokers that provide support in Japanese from account opening to forex trading."
In reality, the number of overseas forex brokers that support Japanese has increased significantly in recent years
However,the quality and content of Japanese language services vary depending on the overseas forex broker you use,so it's best to research them in advance.
This article introduces recommended brokers for overseas forex beginners who prioritize Japanese-language support from Japanese staff
Conclusion | Key points regarding Japanese language support for overseas forex brokers
- officially state that they offer 24/7FXGTand TitanFX Japanese language support . XMTrading also provides generous support, including support almost all day on weekdays and until the morning on weekends (as of August 2026, confirmed by each company's official sources).
- key factors to consider when choosing a service provider are"response time," "channel (live chat/LINE/phone)," and "availability of Japanese-speaking staff." Even among those offering Japanese language support, the actual services can vary significantly.
- For issues with deposits, withdrawals, or terms and conditions, it's reassuring to use a broker that offers Japanese language support.Using cashback sites in conjunction can also lower transaction costs.
*This article was created by the MoneyCharger editorial team in accordance with our content creation policy , based on individual checks of each broker's official website and official help section (as of August 2026). Support systems and response times may change, so please be sure to check the latest information on each broker's official website. For precautions regarding the use of overseas FX brokers, please also check the information published by the Financial Services Agency , and for consumer troubles, please check the information published by the Consumer Affairs Agency .
Comparing the contact methods of overseas forex brokers that offer Japanese language support
First, I compared the types of customer support (Japanese language support) available for various overseas forex brokers
This list features a selection of overseas forex brokers used in Japan that are particularly recommended for their excellent Japanese-language support
| Overseas Forex Brokers | How to contact Japanese support | Japanese support hours | detail |
|---|---|---|---|
 XMTrading | Live chat , LINE , phone (application required) , Japanese staff | Chat/LINE: Weekdays almost all day (Daylight Saving Time: Monday 6am - Saturday 6am) Weekends: 9am - 1pm | XM inquiry |
 FXGT | • Live chat • Tickets (email) • Inquiry form • Japanese staff | 24 hours a day, 365 days a year | FXGT Inquiry |
 TitanFX | Live chat , LINE , phone (050-3097-7430) , Japanese staff | 24 hours a day, 365 days a year | TitanFX Inquiry |
 BigBoss | Live chat , LINE , Japanese staff , foreign staff | Weekdays: Monday to Friday, 10:00 AM to 1:00 AM | BigBoss Inquiry |
 MYFXMarkets | Email , Form , LINE , Phone , Japanese staff | Weekdays: 8:30 AM - 8:00 PM (Winter hours: 7:30 AM - 7:00 PM) | MYFXMarkets Inquiry |
 HFM(HF Market) | Live chat , Japanese staff , foreign staff | Response times are not officially disclosed (emails are accepted at any time). | HFM Inquiry |
 AXIORY | Live chat , form , Japanese staff | Live chat : Weekdays 9:30 AM - 11:30 PM Support desk : Weekdays 9:00 AM - 12:00 AM | AXIORY Inquiry |
 IS6FX | • Email form • LINE official account • Japanese staff | We accept inquiries 24 hours a day, 365 days a year (we will reply within 24 hours). | IS6FX Inquiry |
 ThreeTrader | Live chat , Japanese staff | Live chat weekdays: 7:00 AM - 8:00 PM | ThreeTrader Inquiry |
 Axi | Live chat , callback , Japanese staff , foreign staff | Japanese language support: 9:00 AM to 8:00 PM daily (Japan time) | Axi Inquiry |
*Please note that details regarding inquiries may vary depending on the time of year, so please check in advance
*Foreign staff: This refers to foreigners who can speak Japanese, or foreigners who provide Japanese support through translation/interpretation. While you can expect high-quality, courteous service from foreign staff, Japanese staff are preferred when explaining complex situations such as deposit/withdrawal problems
What the above overseas forex brokers have in common is that they offer Japanese-language customer support based on live chat and email. On the other hand, the differences lie in"live chat support hours," "whether LINE can be used," and "whether the support is provided entirely by Japanese staff.
The advantage of 24/7 customer support isyou can get a response relatively quickly. For exampleFXGTand TitanFX officially state that they have 24/7/365 Japanese language support, and their prompt response provides a great sense of security.
MYFXMarketsandThreeTraderIf the support hours are limited to weekdays during business hours, as with , a disadvantage is that answers to questions may be delayed until the following day or later
Some traders prioritize being able to use LINE, while others, like cryptocurrency traders, prioritize customer support on weekends
When trading forex overseas for the first time, you should consider factors such as the "reliability and security," "ease of use," "maximum leverage," "spreads," and "account opening bonuses and deposit bonuses" offered by the overseas forex broker
There are four ways to contact an overseas forex broker
Here, we will explain the following four methods you can use when contacting overseas forex brokers
- Immediate support via live chat
- Contact us via the inquiry form or email
- Japanese-language callback (telephone) support is available
- Support via LINE and social media
Let's take a closer look at how each of these can be used in specific situations, based on their respective characteristics
Generally, we recommend using email for inquiries, as it allows for more detailed communication
Immediate support via live chat
Live chata common inquiry method used by many overseas forex brokers that offer Japanese language support.
You can access a dedicated live chat form to communicate in real time with Japanese-speaking staff at overseas forex brokers
Normally, the live chat icon and access screen are displayed on the official website or member page. Thisextremely convenient when you need an immediate answer to a question.
Contact us via the inquiry form or email
Using inquiry forms and emailthe most convenient way to contact overseas forex brokers when you're not in a hurry.
Inquiry Form
A contact form is a message that can be sent from the official website or contact page of an overseas forex broker. You enter your question, email address, and account information, and then wait for a response via email
Inquiry by email
Inquiring by email means sending a message to the email address of the overseas forex broker listed on their inquiry page
Essentially,contact forms and email communication are the same thing;the only difference is whether you use a dedicated form to submit your inquiry or send an email directly from your email app.
Japanese-language callback (telephone) support is available
Some overseas forex brokers also offer telephone support in Japanese
Overseas forex phone support is a service where a customer support representative will call you back
Generally, the process involves applying in advance via email or live chat, and thenreceiving a callback (a phone call).
This is a suitable contact method for those who have problems that are difficult to explain in writing or who are uncomfortable with chat-based consultations. If you prefer to talk on the phone, you can use an overseas forex broker that offers a callback system
Support via LINE and social media
Recently, there has been an increase in cases where Japanese language support is provided via external chat tools such as LINE and WhatsApp
Inquiries made via LINE are particularly popular among Japanese people because many of them use LINE. It'salso easy to use on a smartphone while on the go, making it a recommended method of inquiry.
Some overseas forex brokers offer WhatsApp, and in emergencies or when it's difficult to connect, you can also send messages via X (formerly Twitter) or Facebook
Things to prepare when making an inquiry
When contacting customer support for an overseas forex broker, having the following information ready will make the process smoother.
- Account information (name, account number, ID)
- Registered email address
- Content of the problem/question
- Screenshot showing the nature of the problem
- Deposit and withdrawal screenshots
If you encounter any problems with deposits or withdrawals, be sure to take screenshots of the documents showing the date, time, method, and amount of the transaction
Checkpoints when choosing an overseas forex broker with Japanese support
When choosing an overseas forex broker that offers Japanese language support, keeping the following points in mind will help you avoid problems
- They have launched an official website that is fully available in Japanese
- Live chat (Japanese support) hours
- We have a support system in place with Japanese staff
- Numerous reviews from Japanese traders can be found
Some overseas forex brokers only offer Japanese language support on a portion of their official website, making it difficult to use their services for trading, deposits and withdrawals, and customer supportIn some cases, Japanese language support may not be availableSo be careful
They have launched an official website that is fully available in Japanese
If you're choosing an overseas forex broker that offers Japanese language support, the first thing you should do is make sure they have a fully Japanese-language-compatible official website
Overseas forex brokers that offer Japanese language supportgenerally have a Japanese version of their official website.
Also, make sure that the Japanese on the official website is natural and doesn't sound unnatural
If you're creating the Japanese version of your website using machine translation, the translation may sound unnatural, and it's highly likely that Japanese support will also be handled by translation software
Live chat is available in Japanese
If you want real-time support from the staff of an overseas forex broker,check if they offer live chat support in Japanese.
If you choose an overseas forex broker that offers live chat support in Japanese, you can ask various questions in real time, such as about opening an account, trading terms and conditions, and deposits and withdrawals
Live chat support hours vary among overseas forex brokers.
If you require an environment where you can contact them via live chat, be sure to check that the live chat operating hours overlap with your trading hours.
Whether there are Japanese staff members
large, globally operating overseas forex brokers haveJapanese staff at their customer support desks.
If there are Japanese staff members, you can expect a support system where native Japanese speakers are available and communication in Japanese is not a problem
For those new to overseas forex trading, in particular, we recommend overseas forex brokers that have Japanese staff. For example,FXGTstates on its official website that "Japanese staff are always stationed at the support desk," and XMTrading states that "Japanese staff are available for all Japanese-language support" (as of August 2026)
Even with foreign staff, some are fluent in Japanese and provide high-quality support. It's a good idea to try contacting them before opening an account to see what kind of support they offer
Numerous reviews from Japanese traders can be found
You should be able to find many positive reviews from Japanese traders about overseas forex brokers that offer high-quality Japanese language support
Customer support is a major concern for those using overseas forex trading. Therefore, information on how each broker handles inquiries is frequently shared on social media (X: formerly Twitter). There are both positive and negative reviews for each broker, making it helpful to see what kind of support they provided
If you're interested in a particular overseas forex broker, check out reviews and reputation regarding their Japanese language support on social media (X: formerly Twitter)
Top 10 Recommended Brokers for Overseas Forex Trading with Japanese Language Support
overseas forexbrokers that offer Japanese language support.
- FXGT| 24/7 Japanese live chat for peace of mind!
- XMTrading | The overseas forex broker with the most Japanese users!
- TitanFX | 24-hour Japanese support available via phone and LINE!
- BigBoss| Contact us via live chat until 1 AM!
- MYFXMarkets| Fully supported in Japanese via LINE!
- HFM| Over 15 years of operational experience and guaranteed safety!
- AXIORY| Peace of mind knowing you can connect with Japanese staff in Japan Standard Time!
- IS6FX| Customer support with many Japanese staff members!
- ThreeTrader| Live chat to connect now!
- Axi| Japanese callback is also available!
These overseas forex brokers offer multilingual support systems, including staff in Japanese
If you're new to overseas forex trading, please use the information on Japanese-language support that we'll introduce below as a reference when choosing an account
1st Place:FXGT| 24/7 reliable support with Japanese live chat!
| Japanese language support | contact address | Business Hours | correspondence |
|---|---|---|---|
| Tickets (by email) | Submit from the member page | 24 hours a day, 365 days a year | Within 24 hours |
| Live Chat | Access via FXGTofficial website | 24 hours a day, 365 days a year | Immediately |
| Inquiry Form | From the dedicated form on FXGTofficial website | 24 hours a day, 365 days a year | Within 1-3 business days |
| item | Content |
|---|---|
| Founding | 2019 |
| Fund management system | Separate management |
| Compensation system | Lloyd's of London civil liability insurance provides coverage up to US$5 million. |
| Financial License | Seychelles Financial Services Authority (FSA) Registration Number: SD019 |
The first overseas forex brokerFXGTthat offers Japanese language support is .
FXGT, offers Japanese-language support via tickets (email) live chat, and contact forms. All channels are available 24/7, 365 days a year. With our smartphone app, you can easily contact customer support anytime, anywhere
The official website clearly states that "Japanese staff are always available at the support desk," allowing for natural conversations in native Japanese. Responses are prompt, and even if an issue cannot be resolved immediately, a response is often provided within a few hours
I didn't have very high expectations.
— Jiya (@perfectmance20) August 30, 2025
ButFXGT's support and withdrawal speed are outstanding!!
On weekdays, the money arrived in less than 30 minutes after application.
You can apply once a day, and you can use both a bank account and a virtual wallet.
If you have any questions, they will explain everything thoroughly using a ticket.
A well-balanced broker. 👍
FXGTisa top-tier overseas forex broker offering both no-deposit account opening bonuses and deposit bonuses. It's also attracting attention for its wide range of cryptocurrency options. The Optimus account offers a maximum leverage of 5,000x (limited to major forex currency pairs), and major cryptocurrencies such as Bitcoin can be traded with a maximum leverage of 1,000x.
which offers attractive cryptocurrency trading with support from Japanese staff,FXGT" is introduced in detail on MoneyChat'sFXGTIntroduction Page "
FXGTaccount through our website "Money Charger (Manecha),"you will receive a portion of the spread as cashback for each trade. Take this opportunity to accumulate cashback with the "Manecha" program.
Get great deals with cashback!
2nd Place: XMTrading (XM) | The safest overseas forex broker with the most Japanese users!
| Japanese language support | contact address | Business Hours | correspondence |
|---|---|---|---|
| support@xmtrading.com | Weekdays 24 hours (reception) | Within 1 business day | |
| Live Chat | Access via the XMTrading official website | Weekdays: almost all day (Daylight Saving Time: Monday 6am - Saturday 6am) Saturday - Sunday: 9am - 1pm *Closed on public holidays | Immediately |
| LINE | Register via the QR code on the XMTrading official website | Same as live chat | Immediately |
| Phone call (callback) | Please apply in advance via email or other means (if the person in charge deems it necessary) | - | After application |
| item | Content |
|---|---|
| Founding | 2009 |
| Fund management system | Separate management |
| Compensation system | - |
| Financial License | Seychelles Financial Services Authority (FSA) Registration Number: SD010 Mauritius Financial Services Commission (FSC) Registration Number: GB20025835 |
with Japanese language supportis XMTradingす。
XMTradingJapanese language support through four methods: email, live chat, LINE, and callback. Live chat and LINE are available almost all day on weekdays, and also on weekends from 9 AM to 1 PM. The official website clearly states that "Japanese staff are available for all Japanese language support."
As one of the most well-known overseas forex brokers, it offers peace of mind. It also has a reputation for prompt customer service, making it an easy-to-use overseas forex broker even for beginners
recognized by multiple financial media outlets for "Best Customer Support" and "Highly Transparent Broker." They offer bonuses for new account openings and regularly run deposit bonus campaigns.
For beginners in overseas forex trading who want to use a service with peace of mind thanks to high-quality support, choosing XMTrading is a safe bet
For a detailed review of XMTrading, which offers award-winning Japanese language support, please see " XMTrading Reviews and Testimonials "
Many traders using XMTrading utilize cashback websites for overseas forex brokers
For instructions on how to receive your XMTrading cashback, please refer to the guide below
Get great deals with cashback!
3rd Place: TitanFX | 24/7 Japanese support that will leave you completely satisfied!
| Japanese language support | contact address | Business Hours | correspondence |
|---|---|---|---|
| support.jp@titanfx.com | Open all year round | Within 24 hours | |
| Live Chat | Access from the TitanFX official website | 24 hours a day, 365 days a year | Immediately |
| LINE | Register via the QR code on the TitanFX official website | 24 hours a day, 365 days a year | Immediately |
| phone | 050-3097-7430 (Number for calls to Japan) | Open 365 days a year (24-hour Japanese support team available) | Immediately |
| item | Content |
|---|---|
| Founding | 2014 |
| Fund management system | Separate management |
| Compensation system | Membership in the Financial Commission provides compensation of up to €20,000. |
| Financial License | Vanuatu Financial Services Commission Registration Number: 40313 |
Japanese language supportTitanFX, which offers 24-hour support.
TitanFXfull Japanese-language support via email, live chat, LINE, and phone. Their official website clearly states that their Japanese support team is available 24/7, making them one of the few brokers offering phone, LINE, and 24/7 support.
The company also receives high praise for its customer service, and in 2025 it won the Best Customer Support Global Award at the UF Awards, which recognizes outstanding industry professionals in the online trading and fintech sectors
I'm impressed to learn that TitanFX can provide an annual transaction report for tax filing purposes, even for accounts that have been deactivated, with just one click . Their support responses and transfers are also fast, and in terms of facilities other than trading, they seem to be a cut above the rest. pic.twitter.com/OGCTBZwbBt
— Mii-kun@myEABook (@miiiikun85) February 18, 2026
TitanFXis an overseas forex broker with excellent trading conditions, including spreads and execution speed, making it ideal for short-term traders seeking a well-balanced trading environment.
TitanFX, which has been recognized for its excellent support system and Japanese language support, is introduced in detail in " TitanFX Reviews and Testimonials Summary "
Opening a TitanFX account through our website, "Money Charger (Manecha)," is eligible for a great cashback offer. Please take advantage of the "Manecha" program, where you can earn cashback every time you trade.
Get great deals with cashback!
4th Place:BigBoss| Contact us via live chat until 1 AM on weekdays!
| Japanese language support | contact address | Response time | correspondence |
|---|---|---|---|
| support@bigboss-financial.combigbossor form | Monday to Friday 10:00 AM to 1:00 AM | Same day or next business day | |
| Live Chat | BigBossAccess via (chat icon in the lower right corner of the site). | Monday to Friday 10:00 AM to 1:00 AM | Immediately |
| LINE | Contact us via BigBossofficial website's inquiry page | Monday to Friday 10:00 AM to 1:00 AM | Immediately |
| item | Content |
|---|---|
| Establishment | 2013 |
| Fund management system | Separate management |
| Compensation system | Not applicable |
| Financial License | Comoros Union Authority License Number: BFX2024045 |
The fourth-ranked overseas forex brokerBigBoss. with Japanese language support is
BigBoss,live chat, and LINEuntil 1 AM on weekdays. Telephone support is not available, and callbacks are not possible. Even non-members can contact support via live chat through the official website. The official website states that "support is not always provided by Japanese staff, and in some cases, it may be handled by a foreigner who is able to speak Japanese."
bigbossI received a reply to my inquiry from
— Beck FX System Trader (@setsuyakukeitai) February 13, 2025
Just the fact that they responded the same day is amazing 🤣
Unlike some other brokers...
New account holdersa no-deposit account opening bonusof approximately $93.75. This overseas forex broker is popular with beginners who want to start trading forex without any upfront investment, relying solely on bonuses.
The maximum leverage is 2,222x. A 100% deposit bonus is applied upon deposit, allowing for cost-effective trading
For more details on , a popular overseas forex broker known for its bonuses,BigBoss" please see BigBossReviews and Testimonials Summary "
through our website, "Money Charger (Manecha),"BigBossaccountwill earn you cashback for every trade. A portion of the spread is returned as cashback, making every trade more profitable.
Get great deals with cashback!
5th Place:MYFXMarkets| Fully supports Japanese via LINE!
| Japanese language support | contact address | Business Hours | correspondence |
|---|---|---|---|
| jpsupport@myfxmarkets.commyfxmarkets) (Japanese language support | Reception is open 24 hours a day, 365 days a year | The same day or the next day | |
| Inquiry Form | Access via MYFXMarketsofficial website | Weekdays: 8:30 AM - 8:00 PM (Summer Time) 7:30 AM - 7:00 PM (Winter Time) | The same day or the next day |
| LINE | Register via MYFXMarketsofficial website | Weekdays: 8:30 AM - 8:00 PM (Daylight Saving Time) | Immediately |
| phone | +64 9 889 4022 | Weekdays: 8:30 AM - 8:00 PM (Daylight Saving Time) | Immediately |
| item | Content |
|---|---|
| Founding | 2013 |
| Fund management system | Separate management |
| Compensation system | - |
| Financial License | Seychelles Financial Services Authority (FSA) Registration Number: SD202 |
The 5th ranked overseas forex brokerMYFXMarketswith Japanese language support is .
MYFXMarketsoffersa dedicated email address and inquiry form for Japanese support, as well as Japanese support via LINE and phone. While there are time restrictions, the availability of LINE support is a significant advantage.
Among overseas forex brokers, this company is one that employs a complete Japanese language support system, and its simple service, which is easy for Japanese traders to use, is a major attraction. They irregularly hold account opening campaigns, and recent information suggests that high bonuses tend to be available through official media
MYFXMarketsoffers relatively narrow spreads. With a standard account, you can efficiently aim for profits with leverage up to 1,000x (for account balances up to approximately $4,375)
For more details about , which also offers Japanese support via LINE,MYFXMarkets" please see MYFXMarketsReviews and Testimonials Summary "
MYFXMarketsopening a. Through "Manecha," you can receive a portion of your spread in cash. It accumulates without you even realizing it, so it would be a waste not to use it.
Get great deals with cashback!
6th Place:HFM| Over 15 years of operational experience and safety measures in place!
| Japanese language support | contact address | Business Hours | correspondence |
|---|---|---|---|
| supportjp@hfm.comhfm) (Japanese-only | Applications are accepted at any time (operating hours are not officially disclosed). | The same day or the next day | |
| Live Chat | Access via the official website or member page. | Support hours are not officially disclosed | Immediately |
| From the contact page on the official website | Support hours are not officially disclosed | Immediately |
| item | Content |
|---|---|
| Founding | 2010 |
| Fund management system | Separate management |
| Compensation system | Lloyd's of London civil liability insurance provides coverage up to US$5 million. |
| Financial License | Saint Vincent and the Grenadines International Business Company Registration Number: 22747 IBC 2015 |
The 6th ranked overseas forex brokerHFM(H.F. Markets) with Japanese language support is .
HFM. provides Japanese language support via email (dedicated to Japanese addresses), live chat, and WhatsApp
Founded in 2010,HFMhas over 15 years of operating experience and has been a favorite among many traders thanks to its Japanese-language support staff. While you may occasionally be assisted by foreign staff fluent in Japanese, inquiries are known to be handled quickly and easily connected via live chat
HFM's response to inquiries to be very quick.
— fsn_11 (@fsn_11) June 20, 2024
The swap-free aspect is a big plus.
I've put a small amount in here and am currently trading.
The trading environment offersleverage of up to 2,000x on currency pairs and gold, and supports numerous swap-free instruments, making it advantageous for swing trading. Deposit bonuses are also offered regularly, making it popular with a wide range of traders, from beginners to advanced.
, which offers Japanese language support and is advantageous for swing trading,HFMFor more details on please see "Summary of HFMReviews and Testimonials "
HFMthose partnered with our website, "Money Charger (Manecha)."is one of the most popular overseas forex brokers among
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7th Place:AXIORY| The peace of mind of being able to connect with Japanese staff in Japan Standard Time!
| Japanese language support | contact address | Business Hours | correspondence |
|---|---|---|---|
| axiory | Monday to Friday: 9:00 AM to 12:00 AM the following day | Within 1 business day | |
| Live Chat | Access via AXIORYofficial website | Monday to Friday: 9:30 AM to 11:30 PM | Immediately |
| Inquiry Form | Access via AXIORYofficial website | Monday to Friday: 9:00 AM to 12:00 AM the following day | Within 1 business day |
| item | Content |
|---|---|
| Founding | 2011 |
| Fund management system | Trust protection |
| Compensation system | Membership in the Financial Commission provides compensation of up to €20,000. |
| Financial License | Belize Financial Services Commission (FSC) registration number: 000122/8 |
The 7th ranked overseas forex brokerAXIORYwith Japanese language support is .
AXIORY, offers Japanese language support via email live chat, and contact forms. Our official website is fully available in Japanese, ensuring you understand all aspects of our services and terms of trade
◆◇━━━━━━━━━━
— MoneyCharger [Official] (@moneycharger_jp) February 25, 2026
AXIORY 15th Anniversary 🎉
Welcome Campaign 🔥
━━━━━━━━━━◇◆
AXIORYto celebrate its 15th anniversary
is launching a super luxurious bonus campaign
This time,
we have a 🎁 No deposit bonus
🎁 and a 100% first deposit bonus. Whether you're
a new customer or haven't made a deposit yet,
now's the perfect time to start 🔥 pic.twitter.com/2wBgdwW8FI
AXIORY's Nano and Terra accounts,which utilize an NDD ECN system directly connected to the interbank market, are popular among short-term traders who prioritize execution speed, such as scalpers and day traders.
which offers full Japanese language support and execution capabilities allowing orders of up to 1,000 lots,AXIORY" is introduced in detail in AXIORYReviews and Testimonials Summary "
AXIORYTo open anplease use our website, "Money Charger (Manecha)." Applying through "Manecha" will qualify you for our cashback program. For more details, please check the account opening page!
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8th Place:IS6FX| Customer support with many Japanese staff!
| Japanese language support | contact address | Business Hours | correspondence |
|---|---|---|---|
| support@is6.com | 24 hours a day, 365 days a year (reception) | Within 24 hours | |
| Inquiry Form | Access via IS6FXofficial website | 24 hours a day, 365 days a year (reception) | Within 24 hours |
| LINE Official Account | Register via IS6FXofficial website | - | - |
| Founding | 2016 |
| Fund management system | Separate management |
| Compensation system | - |
| Financial License | Mauritius Financial Services Commission (FSC) Registration Number: GB21026947 |
The 8th ranked overseas forex brokerIS6FXwith Japanese language support is .
IS6FXoffersJapanese language support via email and inquiry forms. Their official website states that they accept customer inquiries 24/7, 365 days a year, and aim to respond within 24 hours.
While immediate response channels are limited,IS6FXis popular among Japanese traders and is known as a broker where communication in Japanese is not a concern. Email replies may take some time, but there is plenty of information available online
I had a question so I contacted them and got a reply and it was all done in just a few minutes.IS6FX's customer service is too good!! pic.twitter.com/W5OH5aS8Q4
— Akechi 🔥 (@akechi_da) April 11, 2022
In addition,IS6FX.actively offers account opening bonuses and 100% deposit bonusesIt's ideal for those who want to raise funds with bonuses starting from a small initial investment.
For more details on , which boasts a comprehensive Japanese language support system and numerous bonus campaigns,IS6FX" please visit MoneyChat'sIS6FXIntroduction Page "
If you want to reduce the spread costs of overseas forex trading,apply for an account opening through our website, "Money Charger (Manecha)". You'll be eligible for our cashback program, and you'll earn cash with every trade! Click below for details.
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9th Place:ThreeTrader| Connect instantly with our live chat for peace of mind!
| Japanese language support | contact address | Business Hours | correspondence |
|---|---|---|---|
| threetrader | Weekdays 24 hours (reception) | The same day or the next day | |
| Live Chat | Access from ThreeTraderofficial website | Monday to Friday: 7:00 AM to 8:00 PM | Immediately |
| item | Content |
|---|---|
| Founding | 2021 |
| Fund management system | Separate management |
| Compensation system | Membership in the Financial Commission provides compensation of up to €20,000. |
| Financial License | of the Financial Services Commission of the Republic of Vanuatu : 40430 |
The 9th recommended overseas forex brokerThreeTrader. with Japanese language support is
ThreeTraderoffersJapanese language support via email and live chat. Email inquiries are accepted anytime, and live chat support is available for relatively long hours, from 7 AM to 8 PM.
A distinctive feature of this company is that it has Japanese staff members and actively disseminates market information in Japanese
I started trading at approximately $62.50, partly to test out ThreeTraderbroker . I entered a sell position because the USD/JPY pair seems likely to fall. The spread is quite narrow for an overseas broker, which I find appealing . #FX #USDJPY pic.twitter.com/DACjTfLMsJ
— A certain system trader @EA developer (@FX_TST) May 16, 2022
Regarding trading conditions, the Raw Zero account, with its low spreads and low transaction fees, is highly regarded by Japanese traders. It's also worth noting that they constantly run campaigns such as account opening and deposit bonuses
which features Japanese language support and low spreads,ThreeTrader" , is detailed in ThreeTraderReviews and User Feedback Summary "
ThreeTraderOpening athrough our website, "Money Charger (Manecha)," is the most advantageous optionす。「マネチャ限定」でスプレッドの一部が還元されるキャッシュバック・プログラムを適用。詳しくは以下よりご覧ください！
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10th Place:Axi| You can also request callbacks in Japanese!
| Japanese language support | contact address | Business Hours | correspondence |
|---|---|---|---|
| axi | Reception is open 24 hours | Within 1 business day | |
| Live Chat | Access via Axiofficial website | Japanese language support: Daily from 9:00 AM to 8:00 PM (Japan time) | Immediately |
| Phone call (callback) | Apply from Axiofficial website | Japanese language support: Daily from 9:00 AM to 8:00 PM (Japan time) | After application |
| +61 2 9965 5836 | Reception is open 24 hours | The same day or the next day |
| item | Content |
|---|---|
| Founding | 2007 |
| Fund management system | Separate management |
| Compensation system | Membership in the Financial Commission provides compensation of up to €20,000. |
| Financial License | Saint Vincent and the Grenadines International Business Company Registration Number: 25417 BC 2019 |
The 10th recommended overseas forex brokerAxi. with Japanese language support is
Axi, offers Japanese language support via email live chat, and phone callback . Japanese language support is available daily from 9:00 AM to 8:00 PM (Japan Standard Time)
In addition, you can also contact them through WhatsApp, an app provided by Meta Inc. This app is gaining popularity in Japan and is convenient when using overseas services. It can be installed for free on your PC or smartphone
axi's chat support is a great system.
— A (@Chippai_aa) July 3, 2024
Once the chat was closed, I received an email with the chat history of both myself and the support representative.
It's great to be able to review it later.
Some users have reported that email inquiries can take a long time to receive a response, and the response time seems to vary depending on the timing. On the other hand, somehave received replies within one business day andAxi's support as responsiverate
In addition to comprehensive Japanese language support, Axiaccounts that provide fundingAxi offers a wide range of services, including Elite accounts with low trading costs and Select . For more details, please see " AxiReviews and Testimonials Summary "
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Advantages and disadvantages of using Japanese support for overseas forex trading
Some traders who are proficient in English might think that not being able to use Japanese wouldn't be a problem
However, depending on the nature of the problem, such as deposits or withdrawals,explaining it in Englishmay be difficult. It's reassuring to know that you can also contact them in Japanese in case of an emergency.
This article explains the advantages and points to note when using overseas forex brokers that offer Japanese language support
They will carefully answer any questions you have about the detailed procedures and system aspects
The advantage of Japanese language support isthey can thoroughly address even the smallest procedural questions and system inquiries.
When using an overseas forex broker for the first time, it's natural to have many questions about the detailed procedures and systems
Therefore, for beginners, it is important to be able to explain even detailed questions in Japanese. If there is a system in place that allows for easy inquiries,even beginners who tend to be confusedcan smoothly resolve their problems in Japanese.
Points to note：With newer companies, translation software is sometimes used to answer inquiries. Often, you receive a generic, templated response, and the problem isn't properly understood
You can also consult with us with peace of mind regarding deposit and withdrawal problems
Another advantage of Japanese language supportyou can consult with them with peace of mind if you encounter any problems with deposits or withdrawals.
Being able to speak Japanese offers the advantage of making it easier to explain complex situations involving financial institutions. Smooth communication makes it easier for the person in charge to understand the situation
Deposits and withdrawals are the biggest source of anxiety when using overseas forex brokers. Until you get used to it, you'll likely have many questions, so it's reassuring to be able to easily consult in Japanese at any time
Points to note：If the person in charge is a foreigner, it's possible that they may have difficulty conveying the workings of Japanese financial institutions or the nuances of the Japanese language
It is easy to ask questions about transaction terms and conditions
And the third advantage of Japanese language support isit makes it easier to check the terms and conditions of the transaction.
When using overseas forex brokers, you'll likely have many questions regarding trading conditions and terms and conditions. Asking questions in English can be troublesome, or you might struggle to express yourself clearly
Overseas forex brokers have different trading conditions and rules. For example, you might be concerned about restrictions on scalping or leverage restrictions on accounts using bonuses
Therefore, with live chat, which is easily accessible in Japanese, you can ask a representative any questions you have right away
Points to note：We've heard of cases where people unknowingly violate the terms and conditions and end up having their withdrawals refused. It's best to check the terms and conditions in Japanese to avoid any mistakes
Choosing a broker with excellent Japanese language support allows you to focus on trading comfortably without worrying about deposits and withdrawals. Using an overseas forex broker with a good reputation for Japanese language support offers significant psychological benefits
Frequently Asked Questions and Answers Regarding Japanese Language Support for Overseas Forex Brokers
Finally, here is a summary of frequently asked questions and answers regarding Japanese language support for overseas forex brokers
Do all overseas forex brokers offer Japanese language support?
No, not all overseas forex brokers offer Japanese language support
Some companies only offer support in English
For Japanese traders to use a broker with peace of mind, it is advisable to choose one whose official website and support desk are available in Japanese
Can I use overseas forex trading even if I'm not good at English?
Yes. Even if you're not good at English, trading in overseas forex is perfectly fine
overseas forexbrokers offer services and support through their official websites in Japanese. Trading tools such as MT4 and MT5 can also be set to Japanese. While some parts may be in English, the language environment for overseas forex brokers is almost identical to that of domestic forex brokers.
Are the customer support staff for overseas forex brokers Japanese?
Customer support representatives may not always be Japanese
Some overseas forex brokersforeign staff who speak Japanese to assist you. However, general questions should be fine even if you speak to a foreigner.
While whether the staff are Japanese is important,the quality of customer support itself often plays a more significant role. In other words, just because a Japanese person is handling your inquiry doesn't necessarily mean you'll be satisfied.
Which overseas forex brokers offer 24-hour Japanese language support?
As of August 2026, the official websites of each company state thatFXGTand TitanFX offer 24/7 Japanese language support.
XMTrading also offers live chat and LINE support almost all day on weekdays and until the morning on weekends, so in practical terms, you can contact them in Japanese almost anytime. If you trade late at night or on weekends, choosing from these three companies will give you peace of mind
Which overseas forex brokers, even those offering Japanese language support, are not recommended?
Even if a broker offers Japanese language support, you should avoid overseas forex brokers thathave low reliability, poor customer reviews and reputation, and frequent withdrawal problems.
It has been reported that companies with poor reputations tend to have low-quality customer service (e.g., no replies, inability to contact them)
Furthermore, you should be cautious of brokers that do not have a financial license and frequently run extremely high-priced promotions, as they may have operational problems . The general risks of using overseas forex trading are summarized in " Is Overseas Forex Trading Recommended? A Thorough Explanation of the Dangers ."
Which broker is recommended for beginners in overseas forex trading?
For beginners, we recommend brokers that offer comprehensive Japanese language support and allow trading with small amounts
At MoneyChat, we introduce recommended overseas forex brokers in our " Recommended Overseas Forex Comparison Ranking ," based on multiple evaluation criteria including safety, reliability, trading conditions, and bonuses, as well as Japanese language support. If you want to learn how to get started with overseas forex trading , please also refer to our " Overseas Forex Beginner's Guide ."
What are the key points to consider when choosing an overseas forex broker, besides customer support?
In addition to the support system, you should also pay attention to the following points
- The presence and reliability of financial licenses
- Narrow spreads and trading fees
- Leverage and stop-loss levels
- Availability of deposit and withdrawal methods
- Zero-cut policy and customer fund management system
It's important to consider all these factors and choose a broker that suits you. If you want to compare spreads, please also refer to the " Overseas FX Spread and Fee Comparison List ."
Summary: Choose an overseas forex broker that is easy to use and supports Japanese!
When people hear about overseas forex trading, some might think it's difficult to use unless you can speak English
However, in reality,many overseas forex brokers offer Japanese-language forex services on their official websites. This means you can trade without the stress of language barriers, just like with domestic forex brokers, providing peace of mind.
However, as explained above,that the quality of Japanese language support and response times vary depending on the provider.
Choose an overseas forex broker that is easy to use and suits your individual circumstances
