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XS Reviews and User Feedback

XS(XS) Reviews and User Feedback | Thorough Investigation of Safety and Withdrawal Refusal Cases

/ / Author: MoneyChat Editorial Department

XSis a new overseas forex broker that launched its services in 2023

Although the official website is available in Japanese, there is still limited information available online in Japanese. As a result, some people may be hesitant to open an account due to concerns about its safety and reliability, as well as whether there have been any cases of withdrawal refusals

Therefore, in this article, we conducted a thorough investigation intoXS's reputation, user reviews, safety, and instances of withdrawal refusals

What you will learn from this article

  1. Positive reviews and testimonials for XS
  2. Negative reviews and comments about XS
  3. What are the safety and reliability requirements for XS?
  4. What are some examples of withdrawal refusals at XS?
  5. What is XSloyalty program?
  6. Who is XSrecommended for?
  7. What I learned from actually using XS
  8. Bonus campaign currently running at XS
  9. About XSaccount types
  10. How to open an account with XS
  11. XSdeposit and withdrawal methods

Positive reviews and testimonials for XS

Here, we've gathered positive reviews and testimonials aboutXS, primarily from social media

  1. Positive reviews and testimonials about XS: ① Narrow spreads
  2. XS's positive reviews and testimonials ② Generous welcome bonus
  3. XS's positive reviews and testimonials #3: Maximum leverage of 2,000x
  4. XS's positive reviews and testimonials ④ Stop-loss level is 20%
  5. XS's positive reviews and testimonials #5: Supports swap-free accounts
  6. XS's positive reviews and testimonials #6: Fast withdrawals

Positive reviews and testimonials about XS: ① Narrow spreads

XSoffers three types of accounts, each with three different ranks, where higher ranks offer better trading conditions

The account type with the narrowest spread has an average spread of 0.1 pips, which is narrow enough to allow for scalping

Furthermore, the spread is stable, so unless it's a time when the market is prone to sudden changes, such as before or after the release of important economic indicators, the spread is unlikely to widen suddenly

XS's positive reviews and testimonials ② Generous welcome bonus

At XS, after registering an account and completing KYC (Know Your Customer) verification, you will receive approximately $31.25 worth of credit in your dedicated account

Therefore, it is possible to start trading with zero risk without using your own funds

Furthermore, these bonus credits can be withdrawn once certain conditions are met

You can find more details XSabout the bonus campaigns offered by XS.com .

XS's positive reviews and testimonials #3: Maximum leverage of 2,000x

XSoffers leverage of up to 2,000 times, which is among the highest levels for overseas forex brokers

The higher the leverage, the higher the risk, but it also allows you to expect a substantial return even with a small amount of capital

However, sinceXSuses dynamic leverage, the leverage ratio will fluctuate depending on the trading lot size and margin

XS's positive reviews and testimonials ④ Stop-loss level is 10% to 20%

XShas a relatively low stop-loss level of 10% to 20% compared to other overseas forex brokers

The stop-loss level indicates the threshold at which a forced stop-loss will occur. AtXS, a forced stop-loss will occur if the margin falls below 20%

While some overseas forex brokers have a stop-loss level of 0%, even with a stop-loss level of 20%, you can still trade up to the limit of your margin

XS's positive reviews and testimonials #5: Supports swap-free accounts

XSoffers swap-free accounts, allowing you to trade without swap fees

Therefore, even with assets like gold where swaps are a concern, you can hold them without worrying about swaps

However, the period during which swap-free trading is available varies depending on the stock, and it is important to note that it is only for a limited time

XS's positive reviews and testimonials #6: Fast withdrawals

While overseas forex brokers are often criticized for delayed withdrawals,XShas a reputation for fast withdrawals

The speed of withdrawals is a crucial factor in determining a broker's trustworthiness, soXScan be considered a highly reliable overseas forex broker

The time it takes to withdraw funds varies depending on the withdrawal method, so if you want to withdraw funds immediately, you need to consider your deposit method first

You can find detailed information XSabout deposit and withdrawal methods at XS.com .

Negative reviews and comments about XS

Here, we have gathered negative reviews and comments aboutXS, mainly from social media

  1. Negative reviews and comments about XS① Few bonus campaigns

Negative reviews and comments about XS① Few bonus campaigns

As of October 2025, there is only one bonus campaign currently running onXS

Many overseas forex brokers focus on promotional bonuses, so those expecting significant bonuses might find this somewhat disappointing

However, since cashback bonuses have been offered in the past, there is a high possibility that this will be offered again for a limited time

You can find more details XSabout the bonus campaign currently running on XS.com .

What are the safety and reliability requirements for XS?

Operating companyXS Ltd
Year of establishment2023
locationOffice No. 13, Third Floor, Ebrahim Building, Victoria, Mahe, Seychelles
Licenses heldSeychelles Financial Services Authority (FSA)
Maximum leverageUp to 2,000x
Stop-loss level20％
Fund management methodSeparate management
Trading ToolsMT4/MT5
Japanese supportcan be
Margin callNone (Zero-cut system adopted)

XSestablished in 2023a promising new overseas forex broker.

Although they are behind their competitors in service development, they are making efforts to acquire Japanese users by offering a Japanese-language website and Japanese-language support

The maximum leverage is 2,000 times, which is one of the highest leverage ratios among overseas forex brokers.

The fund management methodemployed by this overseas forex broker is segregated accounts, which is common among such brokers. Operating funds and customer funds are managed separately, socustomer assets are not used for operational purposes.

The financial license we hold is from the Seychelles Financial Services Authority (FSA)

The standard trading tools available are MT4 and MT5

All account types utilize a zero-cut system, so margin calls will not occur

What financial licenses does XShold?

XSacross its group: from the Seychelles Financial Services Authority ( holds three licenses FSA ), the Australian Securities and Investments Commission ( ASIC ), and the Cyprus Securities and Exchange Commission (CySEC)

Among them, provides services to Japan,XS Ltd, which holds a Seychelles Financial Services Authority (FSA) license

While the FSA license is said to be relatively easy to obtain, it does have a certain level of reliability due to the obligation to conduct regular reporting and audits

List of Financial Licenses for Overseas Forex Trading | Explanation of Each License's Characteristics and Reliability

How does XSmanage its funds?

At XS, keeping customer funds and operating assets separate , we manage funds using segregated accounts

Therefore, even ifXSwere to go bankrupt or face other operational difficulties, there is a high probability that customer funds would be returned

Furthermore,XSis enrolled in the civil liability insurance program of Lloyd's of London, which provides coverage up to 5 million USD

Traders are automatically enrolled free of charge, so you can be assured of a high level of security regarding fund management in the event of unforeseen circumstances

What is trust protection for overseas forex trading? We'll also explain how it compares to segregated accounts

Are there rumors of withdrawal refusals at XS?

In conclusion,XSat XS.comthere were no rumors of withdrawal refusals

Since the service has only been running for about two years, it's possible that no major problems have occurred yet. However, there are many posts praisingXS's fast withdrawals, suggesting a high level of reliability regarding withdrawals

There were also posts mentioning that withdrawals were put on hold, which seemed to be due to not reaching the minimum withdrawal amount. Therefore, be sure to check the minimum withdrawal amount before attempting to withdraw funds

What are the reasons for withdrawal refusals in overseas forex trading and how to deal with them? Tax and tax filing information is also explained

What is XSloyalty program?

XSoffers two loyalty programs: a VIP program andXSTrading Miles

VIP Program

The VIP program ranks traders with high trading volume using stars, and traders with stars receive various benefits

Traders with more stars will receive more and higher-tier benefits

The conditions for promotion are as follows:

You can scroll horizontally
3 stars4 stars5 stars6 stars7 stars
Quarterly trading volume (millions)45USD (equivalent)75USD (equivalent)150USD (equivalent)450USD (equivalent)750USD (equivalent)

The benefits are as follows:

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Special Offer3 stars4 stars5 stars6 stars7 stars
special rewardcheckedcheckedcheckedcheckedchecked
VIP-only promotions and campaignsuncheckedcheckedcheckedcheckedchecked
AI Trading Analysis Reportuncheckedcheckedcheckedcheckedchecked
Priority Customer Supportuncheckeduncheckedcheckedcheckedchecked
Dedicated Account Manageruncheckeduncheckedcheckedcheckedchecked
New Tier Achievement Giftuncheckeduncheckeduncheckedcheckedchecked
Meeting with top managementuncheckeduncheckeduncheckeduncheckedchecked
Year-end surpriseuncheckeduncheckeduncheckeduncheckedchecked

Source: From the officialXSwebsite

XSTrading Miles

XSTrading Miles are like points that you earn for each trade

AccumulatedXSTrading Milescan be exchanged for withdrawable cash or gifts.

XSTrading Miles you can earn vary depending on your trading volume and membership level, which is divided into five levels

The higher your level, the moreXSmilesyou can earn.

*XSMiles are only awarded when a position held for 2 minutes or more is closed

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Membership levelEarnXSmilesTrading volume over the past 90 days
traderStandard, Classic, Extra: 50
; Pro, Elite: 25		0USD (equivalent) to 2,000,000USD (equivalent)
Active tradersStandard, Classic, Extra: 60
Pro, Elite: 30		2,000,001USD (equivalent) to 10,000,000USD (equivalent)
Professional traderStandard, Classic, Extra: 80
Pro, Elite: 40		10,000,001USD (equivalent) to 25,000,000USD (equivalent)
NeoTraderStandard, Classic, Extra: 100
; Pro, Elite: 50		25,000,001USD (equivalent) to 100,000,000USD (equivalent)
Top tradersStandard, Classic, Extra: 120
; Pro, Elite: 60		100,000,001USD (equivalent) ~

Who is XSrecommended for?

Here, we'll introduce whoXSis recommended for and who it's not recommended for

XSis recommended for: ① People who want to try trading without using their own capital

XS, after registering an account and completing KYC (Know Your Customer) verification,receive approximately $31.25 worth of credit in your dedicated account.

These credits can be used for trading, and can also be withdrawn if certain conditions are met

Since no deposit is required to receive the bonus, you can start trading with zero of your own funds

Therefore, it is recommended for those who are using an overseas forex broker for the first time, or for those who want to check the user interface and adjust trading lot sizes before actually trading

XSis recommended for people like this ② those who mainly engage in scalping

XSan is also known as overseas forex broker with narrow spreads

Some account types have an average spread of 0.1 pips, making scalping possible, which is generally considered disadvantageous with overseas forex brokers due to spreads

Furthermore, with a maximum leverage of 2,000 times, it is well-suited for scalping, making it possible to generate large profits in a short period of time

XSis recommended for people like this ③ Those considering trading stocks with large negative swap rates

Trading stocks with large negative swap rates is often difficult because the negative swap rates make it hard to hold them long-term, even if you want to

However,XSoffers a swap-free account, so you can hold positions without worrying about negative swaps

However, there is a set grace period, which varies depending on the stock, so caution is advised

XSis recommended for people like this ④: Those who want to trade with one overseas forex broker for a long period of time

XShas a VIP program and a system called XSTrading Miles

The VIP program is a system that provides special benefits, preferential treatment, and exclusive services to traders with high trading volumes

XSTrading Miles are points earned through trading, which can be exchanged for cash or gifts

There's also a level-up system, and the longer you trade, the moreXSmiles you can earn

As such,XSoffers benefits to long-term users, making it a good choice for those planning to trade using just one account

XSis not recommended for the following people: ① Those who want to trade with an overseas forex broker with a long track record

XSis a promising new overseas forex broker founded in 2023

As of October 2025, no major problems have occurred, but some people, especially beginners in overseas forex trading, may feel more secure using overseas forex brokers with a long track record and solid expertise

This service is somewhat unsuitable for those who prefer to use overseas forex brokers that are popular among Japanese users

XSis not recommended for the following people: ② Those who want to use next-generation trading tools such as cTrader

The trading tools available on XSare MT4 and MT5

While it's a popular and standard trading tool, recently, more and more overseas forex brokers are supporting cTrader, which is considered a next-generation trading tool

While it's possible that XSwill support cTrader in the future, as of October 2025, it is not supported. Therefore, those who wish to trade using cTrader will need to find a different overseas forex broker

XSis not recommended for the following people ③ People who want to get a head start using bonus campaigns

As of October 2025,XSoffers a welcome bonus, butdoes not offer deposit bonuses or cashback campaigns.

Therefore, strategies such as using a 100% deposit bonus to start trading with double the margin are not possible

While there have been limited-time cashback bonuses offered in the past, they are not permanent, making this service unsuitable for those who want to reliably utilize bonuses in their trading

What I learned from actually using XS

Here, I'll share the advantages and disadvantages ofXSthat I discovered through actual use

Benefits I discovered after actually using it

Fast execution

XSis also focusing on strengthening its servers, and lists its high execution speed as one of its advantages

I actually tried trading during Tokyo hours, and the execution was very fast with no requotes

Therefore, it is also recommended for those who dislike having their trades rejected multiple times

The spread is stable

XSindeed is known as an overseas forex broker with narrow spreads , and , the spreads have remained consistently narrow, never suddenly widening significantly

However, please note that spreads do widen during the release of important economic indicators, so this does not mean they will never widen

Disadvantages I discovered after actually using it

The conditions for dynamic leverage are strict

XSdynamic employs leverage

Dynamic leverage is a system that automatically adjusts leverage according to the trading lot size and margin

For example,XSadvertises a maximum leverage of 2,000x, but in reality, you can only trade at 2,000x leverage for trades of less than 2 lots. For trades between 2 and 10 lots, the leverage drops to half, or 1,000x

If you try to trade with even more lots, your leverage will decrease further. This is not a problem for those trading with small lots, but those who want to trade 2 lots or more should be aware that they cannot trade with 2,000x leverage

Bonus campaign currently running at XS

As of October 2025, the following bonuses are currently available atXS:

Welcome Bonus

  • This applies to both new and existing users
  • This applies to users who have completed KYC (Know Your Customer) verification
  • You can receive 5,000 credits, which can be withdrawn, upon fulfilling the conditions

XSto new and existing users who complete KYC (Know Your Customer) verification is running a bonus campaign offering approximately $31.25 in credits

However, please note that the credit will be automatically credited to your dedicated "Welcome 5000" account when opening your account

Overseas Forex Account Opening Bonus & Deposit Bonus Comparison Ranking! [Latest March 2026] Broker List

About XSaccount types

XSoffers a total of seven account types: five regular and two additional types

Five of the account types are open to anyone, but there are also two account types exclusively for partners (Introducing Brokers)

Standard Account

Minimum deposit amountnone
Average spread (EURUSD)1.1 pips
commissionfree
Stop level0
Swap-freecorrespondence
Minimum lot size0.01 pips
Maximum leverage2,000 times
Margin Call40％
Stop-loss level20％

This is a standard account type with no minimum deposit and no fees

This is recommended for those opening an account for the first time or those who haven't decided on a trading style yet

Cent account

Minimum deposit amountnone
Average spread (EURUSD)1.1 pips
commissionfree
Stop level0
Swap-freecorrespondence
Minimum lot size0.01 pips
Maximum leverage2,000 times
Margin Call60％
Stop-loss level10％

A cent account is an account offered with the smallest trading unit available in the market (1 cent lot = 100,000 cents = 0.01 standard lot)

This account type is popular among traders who want to trade with a small amount of capital, or those who want to check and test their trading methods

ProDrive

Minimum deposit amount500 USD
Average spread (EURUSD)0.7 pips
commissionfree
Stop level0
Swap-freecorrespondence
Minimum lot size0.01 pips
Maximum leverage2,000 times
Margin Call40％
Stop-loss level20％

This account type features narrow spreads and no commission fees

Instead, a minimum deposit amount is set

Elite Account

Minimum deposit amount500 USD
Average spread (EURUSD)0.1 pips
commission6 USD (round trip)
Stop level0
Swap-freecorrespondence
Minimum lot size0.01 pips
Maximum leverage2,000 times
Margin Call40％
Stop-loss level20％

This account type is characterized by its extremely narrow spreads

This account type is designed for scalping, but it incurs a round-trip fee of 6 USD (equivalent)

VIP Account

Minimum deposit amount100,000 Charge
Average spread (EURUSD)0.1 pips
commissionfree
Stop level0
Swap-freecorrespondence
Minimum lot size0.01 pips
Maximum leverage500 times
Margin Call40％
Stop-loss level20％

This is the highest-tier account type

With extremely narrow spreads and no commission fees, traders can trade in the best possible environment

However, the minimum deposit is an extremely high 100,000 USD (equivalent), so only a limited number of people can open an account. But for those who can afford it, this is definitely an account type worth opening

Classic Account

Minimum deposit amountnone
Average spread (EURUSD)1.6 pips
commissionfree
Stop level0
Swap-freecorrespondence
Minimum lot size0.01 pips
Maximum leverage2,000 times
Margin Call40％
Stop-loss level20％

This account type features stable spreads and ultra-fast execution

This account type is exclusively for Partners (Introducing Brokers)

Extra Account

Minimum deposit amountnone
Average spread (EURUSD)2.1 pips
commissionfree
Stop level0
Swap-freecorrespondence
Minimum lot size0.01 pips
Maximum leverage2,000 times
Margin Call40％
Stop-loss level20％

This account type also features stable spreads and ultra-fast execution, and is exclusively for Partners (Introducing Brokers)

How to open an account with XS

This guide explains how to open an account withXS

① Access the official website


Go to the official XShomepage and tap "Open an account" in the upper right corner

You can also access it from here

② Enter the information

Enter your name (in Roman letters), phone number, email address, and a password of your choice, check the two boxes below, and tap "Open a free account now."

③ Enter your PIN

A PIN will be sent to the email address you entered, so please check it and enter it

④ Enter your personal information

Enter your date of birth, gender, and other information

⑤ Enter your trading experience

Enter your trading experience level, risk understanding, and other relevant information

⑥ Enter your financial information

Enter your current employment status and approximate annual income

⑦ Account opening complete → Profile verification

Your account opening is now complete. Next, we will proceed with profile verification

Log in to your My Page and tap "Verify Now" in the Profile Verification section

⑧ Check "Other"

There's an option for "Other than the United States," so check "Other."

Tap Next

⑨ Upload your identity verification documents

I will upload my identification documents

The following documents can be used for identity verification:

  • My Number Card
  • driver's license
  • Basic Resident Register
  • passport

If you are using your smartphone to complete the procedure, the camera will activate, so take photos of both sides of your prepared identification document

⑩ Upload proof of address document

Next, you will upload your proof of address document

The following documents can be used as proof of address:

  • My Number Card
  • driver's license
  • Residence card
  • Resident record
  • Bank account statement
  • Credit card statement
  • Electricity bill, etc

Once the upload is complete, tap Next

⑪ Profile verification complete

XSwill perform a verification, and if there are no problems, you will receive a notification that your trading account has been approved

Your profile verification is now complete

Deposit and withdrawal methods at XS

The following deposit and withdrawal methods are supported by XS:

Payment Methods

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Payment MethodsMinimum deposit amountMaximum deposit amountReflection guideline
International bank transfer250 USDNo restrictions1-7 business days
Domestic bank transferapprox. $6.25approx. $62,500Within 1 hour
BitWalletapprox. $18.75No restrictions30 to 45 minutes
Credit card/Debit card20USD (equivalent)25,000USD (equivalent)Immediately
Cryptocurrency50USD (equivalent)120,000USD (equivalent)Within 30 minutes
Stickpay10USD (equivalent)10,000 USD (equivalent)Within 1 hour
Peska Walletapprox. $6.25approx. $18,750Immediately

Withdrawal methods

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Withdrawal methodsMinimum withdrawal amountMaximum withdrawal amountReflection guideline
International bank transfer250 USDNo restrictions1-7 business days
Domestic bank transferapprox. $6.25approx. $62,5001 business day
BitWalletapprox. $18.75approx. $12,50030 to 45 minutes
Credit card/Debit card5USD (equivalent)25,000USD (equivalent)7-14 business days
Cryptocurrency10USD (equivalent)30,000USD (equivalent)Within 30 minutes
Stickpay10USD (equivalent)10,000 USD (equivalent)Within 30 minutes
Peska Walletapprox. $6.25approx. $12,500Immediately

Frequently Asked Questions on XS

Here you'll find a collection of frequently asked questions aboutXS

Q. Is usingXSillegal?

A. No

Using XSis not illegal

Q. Can Japanese people useXS?

A. Yes

Japanese citizens residing in Japan can also useXS

Q. HasXSreceived a warning from the Financial Services Agency?

A. Yes

In September 2024, the company received a warning from Japan's Financial Services Agency for "soliciting over-the-counter derivative transactions via the internet."

Q. Is it dangerous to useXS?

A. No

XShas received a warning from Japan's Financial Services Agency, but this warning is for soliciting Japanese citizens without proper authorization. Other major overseas forex brokers have also received similar warnings

Therefore, this does not mean thatXSis dangerous

Q. What is the maximum leverage offered byXS?

A.XS's maximum leverage is 2,000x

Q. Are there any cases of withdrawal refusal onXS?

A. No posts were found regarding withdrawal refusals byXS

Here you can find a detailed explanation XSof cases where XS.com has refused withdrawals

Q. DoesXSsupport inquiries in Japanese?

A. Yes

XSoffers support in Japanese, and you can contact us via email or chat

While chat support allows for real-time inquiries, it can be difficult to connect during peak hours

Q. IsXSrunning any bonus promotions?

A: Yes

XSis offering a welcome bonus

You can find more details XSabout the bonus campaigns currently running on XS.com .

Q. Is scalping prohibited onXS?

A. No

XSdoes not prohibit scalping

Q. Do slippage requotes occur onXS?

XSis characterized by its fast execution

Because the server is stable, the rate of slippage and requotes is very low, but there is no guarantee that they will never occur

Q. Can I open a corporate account atXS?

A. Yes

You can open a corporate account by submitting the necessary documents when opening the account

Q. Is automated trading available onXS?

A. Yes

Automated trading is available at XS

Q. What is the stop-loss level forXS?

A. It varies depending on the account type, but it's either 10% or 20%

Q. Is opening an account withXSfree?

A. Yes

You can open an account at XSfor free

Q. Can I reactivate myXSaccount after canceling it?

A. No

Even if you cancel your account, you can reactivate it by sending an email to customer support

However, if too much time has passed since your account was canceled, it may not be possible to reactivate it

summary

XSis a promising new overseas forex broker founded in 2023

Its distinguishing features are its narrow spreads and high execution speed, even among overseas forex brokers .

The trading environment is among the best of overseas forex brokers, providing a satisfying experience for all traders, from beginners to advanced users

Furthermore, they offer a welcome bonus that can be withdrawn, and by taking advantage of this bonus campaign, you can start trading immediately without investing your own funds

Like other overseas forex brokers, they use segregated accounts for fund management, butup to 5 million USD, so their reliability and security regarding money are high.

Although our operational track record is still relatively short, we are actively conducting public relations and campaigns to acquire Japanese users, and the number of Japanese users is rapidly increasing

There aren't many reviews on social media yet, but judging from the rate at which the number of users is increasing, I think the number of reviews will increase very soon

cases of withdrawal refusalson social media, and many posts mentioned fast withdrawals, suggesting a high level of reliability regarding withdrawals.

Some may feel that the bonus campaigns are somewhat weaker compared to competitors, but the fact that they offer withdrawable bonuses is very rare, and I think there is a high possibility that they will continue to offer unique bonus campaigns in the future

As of October 2025, there is also a demo account trading competition with a grand prize of approximately $6,250, so you can test your skills for free and win prize money if you place in the competition

Opening an account is free, sothere's no harm in opening an account with this overseas forex broker.

Please consider opening an account withXSat this opportunity

MoneyChat Editorial Department

The person who wrote this article

MoneyChat Editorial Department

The Money Charger editorial team is the official editorial team behind Money Charger, which has a cumulative cashback payment record of over approx. $125M. We publish information based on direct partnerships with 25+ overseas Forex brokers.

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