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FXPRO

FXPRO Reviews and User Feedback | Thorough Investigation of Safety and Withdrawal Refusal Cases (FXPRO)

Posted by: MoneyChat Editorial Department

FXPRO is a long-established overseas forex broker founded in 2006

The company operates in over 170 countries, and although it once withdrew from the Japanese market, it made a comeback in 2023

Although it's a long-established overseas forex broker, the fact that it once withdrew from the Japanese market means that many people are concerned about its safety, such as rumors of troubles related to FXPRO or cases of withdrawal refusals

Therefore, this time we thoroughly investigated FXPRO's reputation, customer reviews, safety, and cases of withdrawal refusals

The MoneyChager editorial team has gathered information from the research of over 20,000 users, and we can deliver genuine, real-world reviews and opinions, so please look forward to it. We

also take safety into consideration, referencing the Financial Services Agency and the Financial Futures Trading Act

What you will learn from this article

  1. Positive reviews and testimonials for FXPRO
  2. Negative reviews and comments about FXPRO
  3. What are the safety and reliability requirements for FXPRO?
  4. Are there any cases of withdrawal refusal at FXPRO?
  5. Who is FXPRO recommended for?
  6. What I learned from actually using FXPRO
  7. About FXPRO account types
  8. Bonus campaigns currently running at FXPRO
  9. How to open an FXPRO account
  10. FXPRO deposit and withdrawal methods

Contents

Positive reviews and testimonials for FXPRO

Here, we've gathered positive reviews and testimonials about FXPRO, primarily from social media

Positive reviews and testimonials about FXPRO ① It supports cTrader

FXPRO allows you to use "cTrader," a next-generation trading tool

cTrader has features not found in MT4/MT5, such as the ability to view order book information, and is also characterized by its high execution rate

Since there are still relatively few overseas forex brokers that support cTrader, it's such a popular trading tool that some traders even open accounts with FXPRO specifically to use it

FXPRO's positive reviews and testimonials ②: Wide selection of available instruments

FXPRO handles over 2100 products, including foreign exchange, stock indices, and stocks, as well as niche products

While spreads vary, the more stocks you monitor, the more trading opportunities you'll have, thus broadening your trading horizons

Furthermore, since many currency pairs move in tandem, displaying related currency pairs has the advantage of making it easier to notice trends

Let's check out the recommended currency pairs for overseas forex trading

FXPRO's positive reviews and testimonials ③ Introduction of unlimited leverage

FXPRO originally had a maximum leverage of 10,000 times, but unlimited leverage has now been introduced

Although there is a limit of 0.1 lots per symbol, it is possible to trade with a very small amount of margin if you use it

Additionally, when unlimited leverage is unavailable, the maximum leverage is 1,000 times

Other brokers offering unlimited leverage are introduced in our leverage comparison and recommended overseas FX broker ranking

FXPRO's positive reviews and testimonials ④ Fast execution

FXPRO is known as an overseas forex broker with fast order execution, and its official website states that most orders are executed in 12mm or less

Because trades are executed quickly, requotes are less likely to occur, allowing for stress-free trading

However, please note that order execution may be delayed when the market is volatile due to the release of important economic indicators or unexpected statements from key figures

FXPRO's positive reviews and testimonials #5: They offer generous bonus campaigns, though not on a regular basis

FXPRO does not have any permanent campaigns, but they regularly offer 100% deposit bonuses and account opening bonuses

Since it's not a permanent offer, you can use the 100% deposit bonus again even if you've used it once

While there is an upper limit, you can start trading with margin exceeding your deposit amount, giving you an advantage from the start

You can find more details about FXPRO's ongoing promotional bonuses here

FXPRO's positive reputation and testimonials #6: High-prize money contests are held irregularly

FXPRO holds training contests irregularly, with prizes of up to $10,000 awarded to winners

The top 5 receive a $10,000 prize, 6th to 10th place receive $5,000, and 11th to 15th place receive $1,000, making this a more generous contest compared to others

There is no participation fee, and participation is risk-free, so all FXPRO users have a chance

Negative reviews and comments about FXPRO

Here, we have gathered negative reviews and comments about FXPRO, mainly from social media

Negative reviews and comments about FXPRO ① Wide spreads and high transaction fees

FXPRO's standard account spreads are set wider than those of other companies

While zero-spread account types are available, the trading commission is relatively high at 3.5 USD (equivalent) per lot, one way

Therefore, it can be said that this overseas forex broker is not suitable for scalping

Overseas Forex Spread and Commission Comparison List | Introducing Zero Spread Accounts and Brokers with Narrow Spreads

FXPRO's bad reputation/reviews ② It once withdrew from the Japanese market

FXPRO previously withdrew from the market once, in April 2011

Due to instructions from Cyprus (CySec), Japanese users had their positions forcibly liquidated as a result of the withdrawal

Although they have now obtained a new financial license and re-entered the Japanese market, FXPRO was not the only company to withdraw from the Japanese market at the time. Nevertheless, distrust remained among users who experienced forced liquidation or witnessed the withdrawal firsthand

What are the safety and reliability requirements for FXPRO?

Here, we'll explain what kind of company operates FXPRO, and discuss its safety and reliability

Operating companyPrime Ash Capital Ltd
Year of establishment2006
locationC/O LOITA MANAGEMENT SERVICES LIMITED 6 ST DENIS STREET, 1/F RIVER COURT, PORT LOUIS 11328
Fund management methodSeparate management
Financial LicenseMauritius Financial Services Commission ( FSC )
Maximum leverageUnlimited
Japanese supportcan be
Margin callNone (Zero-cut system adopted)
Trading ToolsFxPro Edge
MT4
MT5
cTrader

The company operating the service for Japan is Prime Ash Capital Ltd, a long-established overseas forex broker founded in 2006

Since its competitor XMTrading was founded in 2009 and another competitor HFM in 2010, FXPRO started its service slightly earlier

Although they temporarily withdrew from the Japanese market, they have since re-entered Japan after obtaining a new financial license

While Japanese language support is available, as of May 2025, there are no Japanese-speaking staff members, and inquiries in Japanese can only be made via email

In addition to the standard MT4/MT5 trading platforms, FxPro Edge is a proprietary trading platform, and cTrader . To use these trading tools, you need to open a dedicated account.

Top Recommended Overseas FX Brokers Ranking | Thoroughly Introducing the Best Trading Environments by Category

What are FXPRO's money management methods?

FXPRO's fund management method segregated account management .

With segregated accounts, operating funds and customer funds are managed separately, so customer funds are never used for operating expenses

Therefore, even if FXPRO were to face operational difficulties, there is a high probability that your deposited funds would remain untouched and be refunded

Furthermore, although it is not a trust-based system, FXPRO a member of the Financial Services Compensation Scheme (FSCS) and the Investor Compensation Fund (IFC) , so it is guaranteed up to £50,000 by the FSCS and up to €20,000 by the IFC, which provides a great sense of security.

While segregated accounts are the basic fund management method for overseas forex brokers, very few brokers offer insurance, which suggests that FXPRO is highly reliable

What is trust protection for overseas forex trading? We'll also explain how it compares to segregated accounts

What financial licenses does FXPRO hold?

While FXPROgroup as a whole holds five financial licenses, Prime Ash Capital Ltd, which operates services for Japan, holds from the Mauritius Financial Services Commission ( FSC )

While the license application process involves a wide range of reviews, including assessments of internal control systems, the suitability of directors and senior management, anti-money laundering measures, and capital requirements, it is considered one of the easier financial licenses to obtain

However, just because it's easy to obtain a financial license doesn't mean FXPRO is unreliable

List of Financial Licenses for Overseas Forex Trading | Explanation of Each License's Characteristics and Reliability

What types of trading and activities are prohibited on FXPRO?

The following types of transactions and activities are prohibited on FXPRO:

  • Hedging with accounts other than the same account
  • Submission of inaccurate personal information
  • Misuse of the zero-cut system
  • Transfer or lending of an account to a third party
  • Other actions that FXPRO deems to be malicious

While hedging across different accounts is explicitly prohibited in trading, trading solely to target gap closings or trading only during important economic indicator announcements, which are , should be avoided as they can lead to problems.

Furthermore, trading that exploits system vulnerabilities is prohibited, and if FXPRO deems such activity to be malicious, strict measures such as account freezing may be taken, so please be careful

Are there any cases of withdrawal refusal at FXPRO?

there were no instances of malicious withdrawal refusals at FXPRO .

On the other hand, I found several posts saying that withdrawals are fast

With FXPRO, withdrawals are usually processed within a few hours, after which the bank handles the rest

Some users reported receiving their funds within about an hour, indicating that FXPRO is an overseas forex broker known for its fast withdrawals

However, please note that with FXPRO, you cannot withdraw funds until you have made a deposit from your bank account

What are the reasons for withdrawal refusals in overseas forex trading and how to deal with them? Tax and tax filing information is also explained

Who is FXPRO recommended for?

Here, we'll introduce who FXPRO is recommended for and who it's not recommended for

FXPRO is recommended for people like this: ① Those who want to trade a wide range of instruments

FXPRO offers over 2100 products, including a wide range of currency pairs, from major to minor currencies

While many minor currencies have low liquidity, some offer high swap rates, making them popular among traders seeking income gains

Furthermore, even if you don't actually trade, simply monitoring certain currencies can reveal their correlation, so it's also recommended to monitor stocks related to the ones you trade

If you can spot signs that something is moving in tandem with a delay, or even ahead of the trend, it presents a great opportunity

Recommended Currency Pairs for Overseas Forex Trading | Explanation of Easy-to-Win Currency Pairs and Their Characteristics

FXPRO is recommended for people like this ② People who want to use cTrader

cTrader is a trading platform often referred to as a next-generation trading tool, offering features not found in MT4 or MT5, such as the ability to view order book information. However, it is still only supported by a limited number of overseas forex brokers

However, FXPRO allows you to use cTrader as your trading tool, so it's also recommended for those who want to trade using cTrader

To use cTrader, you need to open a dedicated account, but even if you already have an account, you can use it by opening an additional account

FXPRO is recommended for people like this ③: Those who want to trade in a stable environment

FXPRO has a long track record of operation, a mature trading environment, and is extremely stable

Some emerging overseas forex brokers may add new trading rules, or have unstable server environments

However, FXPRO has established trading rules over many years of operation, and its servers are stable

Therefore, it is recommended for those who want to trade in a stable environment where trading rules do not change frequently

FXPRO is not recommended for the following people: ① Those who want to take advantage of permanent bonus campaigns

FXPRO occasionally runs bonus campaigns such as deposit bonuses, but does not have any permanent bonus campaigns

Therefore, those who wish to trade using bonus campaigns must wait for these campaigns, which are held irregularly

You can find more details about FXPRO's bonus campaigns here

Overseas Forex Account Opening Bonus & Deposit Bonus Comparison Ranking! [Latest January 2026] Broker List

FXPRO is not recommended for the following people: ② Those who want to trade in an environment that is fully supported in Japanese

While the official FXPRO website is mostly in Japanese, there are some parts where the Japanese is unclear, and some pages are written in English

In addition, while inquiries are accepted in Japanese, live chat and phone inquiries are only available in English and are not supported in Japanese

While Japanese language support may expand in the future, it cannot be said that the service is fully compatible with Japanese at this time

What I learned from actually using FXPRO

Good points and benefits I discovered after actually using it

Here, I'll share the good points and advantages I discovered after actually using FXPRO

Fast execution

FXPRO advertises "high-speed execution and no requotes," and when I actually tried trading with them, I found that execution was fast and no requotes occurred

I decided it wasn't suitable for scalping due to the spread, but the fast execution made trading stress-free and very smooth

I tried trading during a period of high liquidity, and the trade was executed without any problems

We regularly offer generous campaign bonuses

FXPRO does not have any ongoing campaigns

Therefore, I intended to trade without relying on campaigns, but since they regularly offer a 100% deposit bonus, if you use their service for a long time, you can also benefit from bonus campaigns

The 100% deposit bonus will be announced via email and social media, so be sure not to miss it if you want to take advantage of it

While the exact timing of the event isn't fixed, it tends to be held on dates close to the previous year, so keep an eye out for it before major events like Golden Week

Disadvantages and drawbacks I discovered after actually using it

Here, I'll share the downsides and drawbacks I discovered after actually using FXPRO

Overall, there is a delay in localization into Japanese and weak Japanese language support

FXPRO's official website is available in Japanese, and they offer three ways to contact them: live chat, phone, and email

However, I found the official website to be difficult to understand due to the use of machine-translated Japanese in some parts, and it was also difficult to find information

Please note that inquiries in Japanese are accepted only via email

While live chat is available in English, XMTrading's Japanese support is superior to that of its competitor

About FXPRO account types

This section introduces the account types offered by FXPRO

Standard Account (MT4/MT5)

spread1.2 pips ~
Minimum trade lot0.01 lot
Transaction feesfree
Minimum deposit amount100USD (equivalent)
Maximum leverageUnlimited
Margin callNone (Zero-cut system adopted)

This is a standard account type that's versatile, but it doesn't have any outstanding features

This is recommended for those new to overseas forex trading or those opening an account for the first time

Raw+ Account (MT4/MT5)

spread0.0 pips ~
Minimum trade lot0.01 lot
Transaction fees3.5 USD (one way)
Minimum deposit amount1,000USD (equivalent)
Maximum leverageUnlimited
Margin callNone (Zero-cut system adopted)

This account type has very narrow spreads, but trading fees apply

This account type is suitable for scalping

Elite Account (MT4/MT5)

spread0.0 pips ~
Minimum trade lot0.01 lot
Transaction fees3.5 USD (one way)
Minimum deposit amount30,000 USD (in 2 months)
Maximum leverageUnlimited
Margin callNone (Zero-cut system adopted)
others$1.50 cashback per lot

This account type is a higher tier than the Raw+ account, and it offers a $1.50 cashback per lot

However, you need to deposit more than 30,000 USD in two months, so this is only for those with ample funds

cTrader account (cTrader)

spread0.3 pips ~
Minimum trade lot0.01 lot
Transaction fees45 USD for every 1 million USD traded
Minimum deposit amount100USD (equivalent)
Maximum leverage1,000 times
Margin callNone (Zero-cut system adopted)

This account type allows you to trade using cTrader, a next-generation trading tool

While it boasts narrow spreads and high execution speed, the maximum leverage is 1,000x and a commission of 45 USD is charged for every 1 million USD traded

Bonus campaign currently running at FXPRO

Here, we introduce the bonus campaigns currently being offered by FXPRO as of May 2025

Friend Referral Program

This is a bonus campaign where both the referrer and the referred person can receive a cash bonus of 50 USD (equivalent)

Furthermore, this bonus is withdrawable

The latest overseas forex bonus information is updated regularly on the Overseas Forex Latest Bonus Campaign Ranking

How to open an account with FXPRO

This section explains how to open an account with FXPRO

① Access the official website

Go to the official FXPRO website and click "New Registration" in the upper right corner

You can also access it from here

② Enter the required information

Enter your country, email address, and a password of your choice, then click the "Register" button

③ Enter your personal information

Next, a screen will appear asking you to enter your personal information, so please enter it

Remove the leading 0 from your mobile phone number and enter +81

④ Select your nationality

A screen will appear asking you to select your nationality, so select Japan

⑤ Enter your current address

A screen will appear asking you to enter your current address, so enter your address in Roman letters

Please enter your information carefully, as the address must match the document you will submit later as proof of residence

⑥ Enter employment status and economic status

A screen will appear asking you to enter your employment status and annual income; please fill in the required information

⑦ Set up a trading account

Select your trading platform, account type, leverage, etc

After that, click Save and Continue to complete the account opening process

⑧ Submission of identity verification documents

To activate your account, you will need to submit identity verification documents

The following documents can be submitted as proof of identity:

  1. My Number Card
  2. passport
  3. driver's license

⑨ Submit a selfie image

Take a photo of your face and upload it

⑩ Submission of documents verifying current address

I will submit proof of my current address

The following documents can be used as proof of your current address:

  1. Utility bill
  2. Credit card statement
  3. Tax notice
  4. Certificate of residence (issued within the last three months)

⑪ Account activation complete

FXPRO will review your application, and if there are no problems with the uploaded documents, your account will be activated and you will be able to use all features

[Illustrated Guide] FxPro Account Opening Procedure (New Registration) [Easy Account Creation with Latest Smartphone Images] (FXPro)

FXPRO deposit and withdrawal methods

The deposit and withdrawal methods supported by FXPRO are as follows:

  1. Domestic bank transfer
  2. Credit and debit cards
  3. Binance Pay
  4. USDT
  5. BTC
  6. Ethereum
  7. Clift Pay
  8. Bitwallet (stopped)

While FXPRO does not charge any fees for deposits or withdrawals using any method, bank transfers and other methods may incur fees charged by the bank

When making a withdrawal, you will first withdraw the same amount as your deposit using the same method, and any remaining balance can be withdrawn using any other method of your choice

While Bitwallet was previously supported for deposits and withdrawals, this service is currently suspended as of May 2025

Frequently Asked Questions about FXPRO

Here you'll find a collection of frequently asked questions about FXPRO

Q. Is FXPRO dangerous?

A. No

FXPRO is not any more dangerous than other companies

Q. Has FXPRO received a warning from the Financial Services Agency?

A. Yes

FXPRO has previously received a warning from the Japanese Financial Services Agency for soliciting Japanese citizens residing in Japan without being licensed by the agency

However, other major overseas forex brokers have also received warnings, so FXPRO is not the only one that has received one

Q. Why is FXPRO not licensed by the Financial Services Agency?

A. Because it would restrict me to Japanese law

The leverage limit will be reduced to a maximum of 25 times, and the zero-cut system will no longer be available

The Illegality of Overseas Forex Trading: A Thorough Explanation of Financial Services Agency Warnings, Legal Perspectives, and How to Consult about Problems

Q. Does FXPRO support inquiries in Japanese?

A. Yes

However, inquiries in Japanese can only be made via email

Q. What is the maximum leverage offered by FXPRO?

A. There is no limit

However, there is a limit of 0.1 lots per symbol. The next maximum leverage is 1,000 times

Q. Can I change my account type midway through using FXPRO?

A. No

With FXPRO, you cannot change your account type midway through your account

If you wish to trade using a different account type, you will need to open an additional account

Q. How much does it cost to use a VPS at FXPRO?

A.FXPRO offers VPS services for a monthly fee of 30 USD (equivalent)

Additionally, premium account holders can use a VPS for free

Q. When will the campaign bonus be offered at FXPRO?

A.FXPRO's bonus campaigns are held irregularly, so it's not predetermined when they will take place

However, it is sometimes held before major holidays such as Golden Week, so it's worth paying attention to the timing of events held the previous year

Overseas Forex Account Opening Bonus & Deposit Bonus Comparison Ranking! [Latest January 2026] Broker List

Q. Are withdrawals slow at FXPRO?

A. No

FXPRO is known on social media as an overseas forex broker that offers fast withdrawals, although this may vary depending on the withdrawal method

Q. Are there any cases of withdrawal refusals at FXPRO?

A. We could not find any instances of withdrawal refusals

Here you can find a detailed explanation of cases where FXPRO has refused withdrawals

Q. Will I be required to make a margin call at FXPRO?

A. No

FXPRO employs a zero-cut system for all account types, so you will never be required to make additional margin calls

Q. Can I open a corporate account with FXPRO?

A. Yes

After filling in the required documents and personal information and sending them to backoffice@fxpro.com, you can open a corporate account once approved

summary

FXPRO is a long-established overseas forex broker founded in 2006

While it has a long operating history and would normally be considered a highly reliable overseas forex broker, it has withdrawn from the Japanese market once due to guidance from Cyprus (CySEC), making it an overseas forex broker that still poses some concerns for Japanese users

However, there have been no reported cases of withdrawal refusals, and no rumors of problems , so it can be said that the security and reliability of the transactions are high.

It has a strong reputation for execution speed, and its official website states that most trades are executed within 12mm

However, their Japanese language support lags behind that of their competitors. While there are three ways to contact them, only email support is available in Japanese

While we don't have any permanent campaigns, we occasionally offer generous promotional bonuses, such as a 100% deposit bonus

Although there are concerns because the company once withdrew from the Japanese market, it has now re-entered the market after obtaining a new financial license, so it is unlikely that it will withdraw again anytime soon

With a long track record and a very stable trading environment , this overseas forex broker is recommended for those who want to trade in a stable environment.

Top Recommended Overseas FX Brokers Ranking | Thoroughly Introducing the Best Trading Environments by Category

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