ECMarkets Reputation and User Reviews | Thorough Investigation of Security and Withdrawal Rejection Cases (ECMarkets)

ECMarkets is a long-established overseas forex broker founded in 2012

Our services for Japan will begin in 2025

This overseas forex broker is characterized by its high execution rate and fast withdrawals, and its maximum leverage of 1,000 times is also relatively high among overseas forex brokers.

However, it has low recognition in Japan, and many people are probably wondering if Japanese people can use it, its safety, and whether withdrawals will be refused

Therefore, this time we conducted a thorough investigation into ECMarkets' reputation, customer reviews, security, and cases of withdrawal refusals

What you will learn from this article

1. Positive reviews and testimonials for ECMarkets
2. Negative reviews and comments about ECMarkets
3. What are the security and reliability requirements for ECMarkets?
4. Are there any cases of withdrawal refusals on ECMarkets?
5. Who would I recommend ECMarkets to?
6. Things I learned from actually using ECMarkets
7. Bonus campaign currently running at ECMarkets
8. About ECMarkets account types
9. How to open an ECMarkets account
10. ECMarkets deposit and withdrawal methods

Positive reviews and testimonials for ECMarkets

This time, we investigated positive reviews and word-of-mouth primarily on social media, but we couldn't find any posts in Japanese

Therefore, I will introduce reviews from review posting sites

1. Positive reviews and testimonials about ECMarkets ① USD/JPY and Gold are swap-free.
2. ECMarkets' positive reviews and testimonials ② Narrow spreads
3. ECMarkets' positive reviews and testimonials #3: Low minimum deposit, making it easy to start
4. ECMarkets' positive reviews and testimonials ④ Fast execution and stable servers
5. ECMarkets' positive reviews and testimonials #5: Low transaction fees

Positive reviews and testimonials about ECMarkets ① USD/JPY and Gold are swap-free.

ECMarkets allows you to hold USD/JPY and Gold without swap fees

In particular, many overseas forex brokers have large negative swaps for gold, making long-term holding difficult. However, with ECMarkets, you can hold gold long-term without worrying about swaps

Therefore, this is a significant advantage for those considering trading in gold

ECMarkets' positive reviews and testimonials ② Narrow spreads

ECMarkets is an overseas forex broker that boasts narrow spreads, and among its account types, the ECN account and PRO account have the narrowest spreads, starting from a minimum of 0.0 pips, them among the narrowest in the industry .

With a high execution rate, it's well-suited for scalping. While overseas forex brokers are often said to be unsuitable for scalping due to their spreads, ECMarkets is an overseas forex broker that is well-suited for scalping in this respect as well

ECMarkets' positive reviews and testimonials #3: Low minimum deposit, making it easy to start

ECMarkets a minimum deposit of 10 USD (equivalent), which means you can start trading with as little as 1,500 yen.

Therefore, even beginners and users who want to try trading can easily deposit funds and start trading

ECMarkets' positive reviews and testimonials ④ Fast execution and stable servers

ECMarkets is focusing on strengthening its trading environment

Therefore, the servers are stable, and order execution is extremely fast, averaging 0.02 seconds.

As traders become more advanced, they place more importance on the trading environment, so ECMarkets is a recommended overseas forex broker for intermediate to advanced traders

ECMarkets' positive reviews and testimonials #5: Low transaction fees

ECMarkets charges a trading fee of 3 USD round trip per lot for ECN accounts

For similar account types, competitors like TitanFX charge 3.5 USD round trip and XMTrading charges 10 USD round trip, so it's clear that trading fees are relatively inexpensive

Negative reviews and comments about ECMarkets

We also investigated negative reviews and comments, mainly on social media, but we couldn't find any in Japanese

Therefore, I will introduce reviews from review posting sites

1. Negative reviews and comments about ECMarkets ① No permanent bonuses
2. Negative reviews and comments about ECMarkets #2: There are rumors of withdrawal refusals
3. ECMarkets' negative reviews and comments #3: Incomplete Japanese support
4. Negative reviews and comments on ECMarkets #4: Lack of information in Japanese

Negative reviews and comments about ECMarkets ① No permanent bonus campaigns

Instead of offering permanent bonus campaigns such as deposit bonuses, ECMarkets focuses on improving the trading environment by providing features like fast execution and narrow spreads.

However, since trading using bonuses is not possible, this platform is not suitable for those who want to start with a small amount of capital but have ample margin by utilizing deposit bonuses or account opening bonuses

Negative reviews and comments about ECMarkets #2: There are rumors of withdrawal refusals

we found posts about accounts being frozen and withdrawals being impossible as soon as profits were made, and about withdrawals not being processed even after more than a week had passed since the withdrawal request

While there are few reviews about ECMarkets, many reviews mention withdrawal refusals, suggesting that a significant number of users have experienced withdrawal refusals from ECMarkets

on cases of withdrawal refusals by ECMarkets, please see here

ECMarkets' negative reviews and comments #3: Incomplete Japanese support

ECMarkets does offer support for inquiries in Japanese, and they do have Japanese staff, but they don't seem to be there all the time. Depending on the time of day, you might receive a response in English, or a response in unnatural Japanese that sounds like it was put through translation software

When I contacted them via chat during weekday business hours, I was immediately connected to a Japanese staff member and was able to ask my questions in native Japanese. However, I received no response to my email inquiry

Negative reviews and comments on ECMarkets #4: Lack of information in Japanese

ECMarkets is a long-established overseas marketplace founded in 2012, but its services for Japan only started in 2025, which is quite recent

Therefore, there is little information available on the web or social media, and even the official Japanese website doesn't offer much information

As the number of users increases, so will the number of posts and information available. However, it seems that many users are hesitant to open an account because they feel uneasy about the limited amount of information available

What are the security and reliability requirements for ECMarkets?

Operating company	EC Markets Limited
Year of establishment	2012
location	Cyberati Lounge, Ground Floor, The Catalyst, Silicon Avenue, 40 Cybercity, 72201, Ebene, Republic of Mauritius.
Licenses held	The UK's Financial Conduct Authority ( FCA ), the Australian Securities and Investments Commission ( ASIC ), the New Zealand Financial Supervisory Authority ( FMA ), the Seychelles Financial Services Authority ( FSA ), Mauritius Financial Services Commission ( FSC ), the South African Financial Regulatory Authority ( FSCA ), and the UAE Securities and Commodities Authority ( SCA ).
Maximum leverage	Up to 1,000x
Stop-loss level	30％
Fund management method	Separate management
Trading Tools	MT4/MT5/App
Japanese support	can be
Margin call	None (Zero-cut system adopted)

ECMarkets is a long-established overseas forex broker founded in 2012, but its services for Japan only began in 2025 .

Although they have been operating overseas for a long time, their entry into the Japanese market was delayed, so their name recognition in Japan is still low, and there are hardly any posts in Japanese on social media

However, they are making efforts to attract Japanese users, including translating their official website into Japanese and providing Japanese language support

The maximum leverage is 1,000 times , which is a relatively high leverage ratio among overseas forex brokers.

The fund management method employed by this overseas forex broker is segregated accounts, which is common among such brokers. Operating funds and customer funds are managed separately, so customer assets are not used for operational purposes

Among the financial licenses it holds is one from the UK's Financial Conduct Authority ( FCA ), which is said to be difficult to obtain, so it can be said to be highly reliable.

In addition to the standard MT4/MT5 trading tools, we also offer our own proprietary trading app

All account types utilize a zero-cut system, so margin calls will not occur

Before using a broker, be sure to check if it is highly rated in a comparison ranking of recommended overseas forex brokers

What financial licenses does ECMarkets hold?

ECMarkets as a group holds seven licenses from the following authorities: the UK Financial Conduct Authority ( FCA ), the Australian Securities and Investments Commission ( ASIC ), the New Zealand Financial Supervisory Authority ( FMA ), Financial Services Authority (FSA), the Mauritius Financial Services Commission ( FSC ), the South African Financial Services Authority ( FSCA ), and the UAE Securities and Commodities Authority ( SCA ).

In particular, the UK's Financial Conduct Authority ( FCA ) is known for its strict regulations and difficult-to-obtain financial license, so ECMarkets, which holds an FCA license, can be said to be highly secure.

Furthermore, the Australian Securities and Investments Commission ( ASIC ) has established world-class standards for customer protection, and its standards for FX brokers in particular are said to be extremely strict.

Overseas forex brokers holding both of these licenses are rare, making them extremely safe

List of Financial Licenses for Overseas Forex Trading | Explanation of Each License's Characteristics and Reliability

How does ECMarkets manage its funds?

we manage funds segregated accounts , keeping customer funds and operating assets separate

Therefore, even if ECMarkets were to face operational difficulties, there is a possibility that customer funds would be returned

Furthermore, ECMarkets has implemented a system that provides compensation of up to 1,000,000 USD

Traders are automatically enrolled free of charge, so you can be assured of a high level of security regarding fund management in the event of unforeseen circumstances

Are there any cases of withdrawal refusals on ECMarkets?

Upon investigating cases of withdrawal refusal at ECMarkets on social media and review sites, we found multiple reviews on review sites stating that users had been refused withdrawals by ECMarkets

Although the posts did not include evidence, everyone reported that their withdrawals were denied, and when they inquired about the reason, they were refused disclosure of the reason, citing security concerns

Since the reasons are not disclosed, this is just speculation, but common reasons why overseas forex brokers refuse withdrawals include: ① fraudulent use of bonuses, ② mismatch in account information, ③ failure to meet withdrawal conditions, and ④ engaging in prohibited transactions

ECMarkets does not offer any permanent promotional bonuses, so option ① is not applicable. This means there may have been a discrepancy between the identity verification documents you submitted and the account information you entered, or you may have engaged in any transactions or activities prohibited by ECMarkets

I also inquired about transactions prohibited on ECMarkets, but I did not receive a response

However, it's important to note that hedging or arbitrage (arbitrage trading) between brokers is prohibited by many overseas forex brokers

To protect yourself from withdrawal refusals, it might be a good idea to make frequent withdrawals or try withdrawing a small amount before depositing a large sum of money to check if withdrawals are possible

What are the reasons for withdrawal refusals in overseas forex trading and how to deal with them? Tax and tax filing information is also explained

Who would I recommend ECMarkets to?

Here, we'll introduce who ECMarkets is recommended for and who it's not recommended for

ECMarkets is recommended for: ① People who primarily engage in scalping

ECMarkets narrow spreads, a high execution rate, and high leverage, making it ideal for scalping.

Many overseas forex brokers have wide spreads and are not suitable for short-term trading, but ECMarkets is suitable for scalping

Of course, scalping is not prohibited on ECMarkets, so you can do it as many times as you like

ECMarkets is recommended for people like this (2): Those who want to hold investments long-term without worrying about swaps

Some stocks on ECMarkets are swap-free

Stocks with large negative swaps are not suitable for long-term holding, and may not be possible even if you want to hold them long-term. However, if a stock is designated as swap-free, you can hold it long-term without worrying about swaps

ECMarkets also offers swap-free trading for popular gold , making it especially recommended for traders who primarily trade gold.

ECMarkets is recommended for people like this ③: Those who prioritize the trading environment over bonus campaigns

Instead of running bonus campaigns, ECMarkets is focusing on improving its trading environment.

As of August 2025, there are no ongoing bonus campaigns, and there are no bonus campaigns planned for the future

As a result, server upgrades have been implemented, enabling high execution rates and narrow spreads

The quality of the trading environment has a greater impact on traders who trade frequently, so this overseas forex broker is especially recommended for those who trade often

ECMarkets is not recommended for the following people: ① Those who want to use overseas vendors with many Japanese users

ECMarkets has a Japanese-language website and offers Japanese language support, but the number of Japanese users is still small, and searching for "ECMarkets" on social media yields very few Japanese posts.

While it's understandable to some extent since the service for Japan only launched in 2025, the current situation is still far too limited

Sharing information with other users is currently difficult, so this service is not suitable for those who want to use overseas providers with a large number of Japanese users

ECMarkets is not recommended for the following people: ② Those who want to trade using bonuses

ECMarkets does not offer any permanent promotional bonuses.

Furthermore, no limited-time campaign bonuses have been offered as of August 2025

This is due to a policy of focusing on improving the trading environment instead of offering campaign bonuses, but it is not suitable for people who want to start trading with ample margin from the beginning using bonuses, even with a small amount of capital

Overseas Forex Account Opening Bonus & Deposit Bonus Comparison Ranking! [Latest January 2026] Broker List

Things I learned from actually using ECMarkets

Here, I'll share the advantages and disadvantages I discovered after actually using ECMarkets

Benefits I discovered after actually using it

Fast withdrawals

Some reviews mentioned slow withdrawals, but when I actually submitted a withdrawal request, the money was withdrawn immediately .

Processing times vary depending on the withdrawal method, but if you want to withdraw your funds as quickly as possible, we recommend using a method other than bank transfer for deposits and withdrawals

Incidentally, the official website states that the withdrawal rate within two hours is 98.5%

If your withdrawal hasn't been processed after two hours, it may be on hold, so please check if you've received an email from the support team

The trading environment is favorable

As stated on their official website, ECMarkets is committed to improving its trading environment, achieving high execution rates and narrow spreads

In particular, the execution was extremely fast, and there was no slippage whatsoever.

There were some reviews mentioning that the spread widens depending on the time of day, but I couldn't confirm this while trading during Tokyo hours

However, be aware that spreads may widen significantly during periods of market volatility, such as before and after the release of important economic indicators

Disadvantages I discovered after actually using it

You may not receive an answer through chat support

ECMarkets supports inquiries in Japanese

I actually tried contacting them via chat, and I was immediately connected to Japanese support

However, when I inquired about the terms of the transaction, I was told that they could not answer due to authority issues

I've made similar inquiries to other companies before, but this is the first time I've been refused on the grounds of lack of authority, and I haven't been able to get the information I most wanted

The stop-loss level is high

ECMarkets' stop-loss level is 30%

A margin call will be issued if the margin falls below 50%, and a forced stop-loss will occur if it falls below 30%

Many overseas forex brokers have stop-loss levels ranging from 0% to 20%, which is slightly higher than other companies

In actual trading, I found that, due to the high leverage, I was frequently stopped out. While this is a system designed to protect traders, I felt it was quite stressful for traders who want to trade up to their margin limit

Bonus campaign currently running at ECMarkets

As of August 2025, we could not find any bonus campaigns currently running on ECMarkets

We were also unable to find any information about upcoming bonus campaigns

About ECMarkets account types

STD account

spread	1.0 pips ~
Transaction fees	none
Maximum leverage	1,000 times
Minimum deposit amount	10USD (equivalent)
Minimum trading lot	0.01 lot
Maximum order quantity	Unlimited
Maximum number of orders per order	50 lots
Margin Call	50％
Stop-loss level	30％
Zero Cut System	can be

This is a standard account type

The spread is a bit wide, but there are no transaction fees

This is recommended for those opening an account for the first time or those considering various trading strategies

ECN account

spread	0.0 pips ~
Transaction fees	1.5 USD per lot (one way)
Maximum leverage	1,000 times
Minimum deposit amount	10USD (equivalent)
Minimum trading lot	0.01 lot
Maximum order quantity	Unlimited
Maximum number of orders per order	50 lots
Margin Call	50％
Stop-loss level	30％
Zero Cut System	can be

This account type offers extremely narrow spreads, but incurs transaction fees

This account type is designed for scalping and does incur trading fees, but they are set lower than those of competitors

While it's designed for scalping, it's also suitable for medium- to long-term trading such as swing trading

PRO account

spread	0.0 pips ~
Transaction fees	none
Maximum leverage	1,000 times
Minimum deposit amount	5,000USD (equivalent)
Minimum trading lot	0.01 lot
Maximum order quantity	Unlimited
Maximum number of orders per order	50 lots
Margin Call	50％
Stop-loss level	30％
Zero Cut System	can be

This is the highest-tier account type

While it offers extremely narrow spreads and no trading fees, the minimum deposit is a hefty 5,000 USD (equivalent)

This is the type of account you should open if you can meet the minimum deposit amount

How to open an ECMarkets account

This section explains how to open an account with ECMarkets

① Access the official website

Go to the official ECMarkets website and tap "Register" in the upper right corner

You can also access it from here

② Perform email verification

Enter your email address and tap "Get email verification code"

A verification code will be sent to the email address you entered, so enter it in the email verification code field

If you don't receive the email, please check if the email address you entered is correct and if it has been filtered into your spam folder

③ Enter a password of your choice

Enter a password of your choice, check the "I have read and agree" box at the bottom, and tap "Register"

Make sure to write down your password so you don't forget it

④ Open an account

Tap "Open an actual trading account"

Enter your personal information on the next screen

The information you enter must match the identification documents you will submit later, so please double-check everything after entering the information to ensure there are no errors

⑤ Submission of identity verification documents

Upload identification documents such as your driver's license or passport

Make sure the entire identification document is visible and that there are no parts that are illegible due to reflections

⑥ Submission of proof of current address (certificate of residence)

I will submit proof of residence

The following documents can be used as proof of residence:

• Bank statement
• Internet, cable TV, and telephone line bills
• Local tax invoice
• Utility bill
• Tax return
• Government-issued residence certificate

Please prepare a document issued within the last three months

⑦Account opening completed

After uploading your proof of residence, tap "Confirm"

After that, EC Markets will conduct a review, and you will usually receive an email with the review results within 1-2 business days

If your application is successfully approved, your account will be opened

ECMarkets deposit and withdrawal methods

The following are the deposit and withdrawal methods supported by ECMarkets:

1. Bank transfer
2. Debit card / Credit card
3. STICPAY
4. OTC365
5. Cryptocurrency

ECMarkets does not charge any fees, but the other party may charge fees

Be especially careful with bank transfers, as banks are highly likely to charge fees

ECMarkets Frequently Asked Questions

Q. Is using ECMarkets illegal?

A. No

Using ECMarkets is not illegal

Q. Can Japanese people use ECMarkets?

A. Yes

Japanese citizens residing in Japan can also use ECMarkets

Q. Has ECMarkets received a warning from the Financial Services Agency?

A. Yes

In October 2022, the company received a warning from Japan's Financial Services Agency for "soliciting over-the-counter derivative transactions via the internet."

Q. Is using ECMarkets dangerous?

A. No

ECMarkets has received a warning from Japan's Financial Services Agency, but this warning is for soliciting Japanese citizens without proper authorization. Other major overseas forex brokers have also received similar warnings

Therefore, this does not mean that ECMarkets is dangerous

Q. What is the maximum leverage on ECMarkets?

A. The maximum leverage is 1,000x for all account types

Q. Have there been any cases of withdrawal refusals on ECMarkets?

A. Several posts regarding withdrawal refusals by ECMarkets have been found

Here you can find a detailed explanation of cases where ECMarkets has refused withdrawals.

Q. Does ECMarkets support inquiries in Japanese?

A. Yes

ECMarkets offers support in Japanese, and you can contact them via email or chat

Q. Is ECMarkets running any bonus campaigns?

A. No

ECMarkets does not currently offer any ongoing bonus campaigns

Q. Is scalping prohibited on ECMarkets?

A. No

ECMarkets does not prohibit scalping

Q. Does slippage occur on ECMarkets?

A.ECMarkets is characterized by its fast execution, as indicated by its listing of execution times of 0.02 seconds

Because the server is stable, the slippage rate is low, but it's not 100% guaranteed to never occur

Q. Can I open a corporate account with EC Markets?

A. Yes

You can open a corporate account by submitting the necessary documents

When opening a corporate account, you need to contact support in advance

Q. Is automated trading possible on ECMarkets?

A. Yes

Automated trading is available on ECMarkets

Q. Can I change my account type in ECMarkets midway through my account?

A. No

ECMarkets does not allow you to change your account type midway through your account

Q. What is the stop-loss level for ECMarkets?

A. 30% for all account types

Q. Is opening an ECMarkets account free?

A. Yes

ECMarkets allows you to open an account for free

summary

ECMarkets is a long-established overseas forex broker founded in 2012

However, services for Japan are scheduled to begin in 2025, so their operating history in Japan is still relatively short.

This overseas forex broker is characterized by its high execution rate and fast withdrawals, and its maximum leverage of 1,000 times is also relatively high among overseas forex brokers

permanent campaign bonuses, they focus on improving the trading environment , which is indeed good. However, there are few Japanese users, and I could hardly find any posts from ECMarkets users on social media.

There were posts on review sites from users who reported that ECMarkets had refused or withheld withdrawals, with the reason given being that they could not disclose the reason for security reasons

Therefore, although the exact reason is unclear, overseas forex brokers with good trading environments often have strict trading rules, and violators may have their accounts frozen or their profits refused

While it doesn't offer bonuses, it boasts narrow spreads and high execution rates, making it a suitable overseas FX broker for intermediate to advanced traders who prioritize a good trading environment. Depending on future promotions targeting Japan, there's a possibility of advantageous campaigns for new registrants, making it an overseas FX broker to watch in the future

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