Exnessisits conditional unlimited leverage, 0% stop-out on all accounts, and low trading costswith its Pro Low Spread Zero account. It has a high rating of 4.7 on the third-party review site Trustpilot based on 33,819 reviews (as of October 29, 2026), but its official website cannot be accessed from Japan without logging in, and copy trading will be discontinued in June 2026, among other changes to its services for the Japanese market.
Many people are likely searching online because they are worried about things like, "IsExnesssafe?", "Are there any withdrawal refusals?", and "Is Exness going to withdraw from Japan?". While many reputation articles simply copy information from review sites, this article examines approximately 40 articles from the officialExnessHelp Center in their original form and organizes the trading model, fund management methods, withdrawal rules, and leverage restrictions that the official site itself clearly states as the basis for both positive and negative reviews
This article examines based onExness. We have refrained from quoting personal social media posts or reviews, and have focused solely on information verifiable from official sources and public institutions. 's reputation, safety, and withdrawal practices official Exnesshelp (checked October 29, 2026), Trustpilot, publicly available information from the Financial Services Commission and the Financial Services Agency, and MoneyChat's operational records
Conclusion | Key points ofExness's reputation
- Positive reputation: Unlimited leverage with an effective margin of less than $5,000 if certain conditions are met, 0% stop-out for all account types, Pro accounts with spreads starting from 0.1 pips, Zero accounts with zero spreads on the top 30 instruments for 95% of the day, unlimited withdrawals available even on weekends, major currencies, gold, crude oil, indices, and cryptocurrencies are swap-free (depending on trading activity).
- Negative reputation: Leverage decreases gradually, from 2,000x for effective margins of $5,000 or more to 1,000x for $30,000 or more, and is further restricted around economic indicators and weekends. In 2025,Exness's deposit and withdrawal system (cashback withdrawals from MoneyChatExnessaccounts were temporarily suspended) and delays in bank transfers reported by Myforex. The official website cannot be viewed from Japan without logging in, and according to Myforex, Japanese language support has been discontinued since December 2024 (the Japanese help section remains). The Japanese help section explicitly states that the copy trading investment and strategy service ended on June 25, 2026. There are no bonuses.
- Security: The company displayed in the footer of the official website accessed from Japan is listed asExness (SC) Ltd, which holds license SD025 from the Seychelles Financial Services Authority (FSA) (the actual contracting company can be confirmed at the bottom of the member page after opening an account). Customer funds are held in an omnibus account separate from company funds at a major financial institution, the company is a member of the Financial Services Commission, andExnessdoes not comply with the ruling, a compensation fund will pay up to 20,000 euros per person, but the official website clearly states that there is no government-guaranteed compensation system. The service name "Exness" is listed on the Japanese Financial Services Agency's list of unregistered brokers, but this is common to overseas FX brokers, and the regulations apply to the brokers themselves. No unfair refusal to withdraw profits earned from normal trading was found in this investigation, andExnesshas officially stated that it does not restrict withdrawals based on the amount of profit.
*This article was created by the MoneyCharger editorial team in accordance with their content creation policy , based on informationExnesscenter (Exness, regulations, fund security, compensation fund, execution, customer categories, withdrawal rules, leverage, HMR, unlimited leverage, stop-out, swap-free, account types, copy trading, official communication channelsExness, and leverage increases for some financial products), Trustpilot, the Financial Services Commission's member page, the Financial Services Agency's "Names of persons conducting financial instrument business without registration," and MoneyCharger announcements as of October 29, 2026 (the corporate name displayed in the footer of the official website was confirmed on September 24, 2026).Exnessofficial website cannot be viewed without logging in from Japan, the information from the help center is used as primary information. Systems and conditions are subject to change, and the information displayed on the member page (personal area) takes precedence. For precautions regarding the use of overseas FX brokers, please also from official help Japanese versions of approximately 40 articles including articles on , how to contact Since check the information published by the Financial Services Agency , and for investment-related solicitation troubles, please also check the information published by the Consumer Affairs Agency
Good reviews and testimonials about Exness
Exness's positive reputation (advantages)unlimited leverage and 0% stop-out, low trading costs, flexibility in withdrawals, swap-free trading, and account types that allow trading with small amounts. Since the conditions for each of these are written in the official help section, we will confirm "what is true and to what extent" using the official descriptions. Trustpilot has a high rating of 4.7 (Excellent) based on 33,819 reviews, but while the majority of the star ratings are 5 stars, 1 star ratings are the second most numerous (the percentages are not displayed on the page). Furthermore,Exnessrequests reviews from customers regardless of whether they are positive or negative, and Trustpilot notes that they do not verify the facts of the reviews.

Exness's positive reputation ① Unlimited leverage if certain conditions are met, and 0% stop-out on all accounts
The most distinctive feature of Exnessis its unlimited leverage, which the official help section describes as "the maximum leverage available for all trading account types." However, it's not always available; it requires an effective margin of less than 5,000 USD and the closing of at least 10 orders (excluding limit orders) totaling at least 5 lots (500 cent lots). The official help section states that "it is recommended for experienced traders and is therefore not available by default." While this previously applied to major and minor currency pairs in FX and gold and silver, according to the official help section "Increased Leverage for Some Financial Instruments" (updated October 22, 2026), changes are planned for October 10 for cryptocurrencies, October 17 for some precious metals and energy, and November 7 for stock indices, with the application of account leverage (including unlimited) scheduled for these dates (dates are subject to change, and HMR will continue to take precedence)
Another highly-rated feature is the 0% stop-out for all account types. The official help explains, "All trading account types have a 0% stop-out. This means that orders will only be automatically closed if the margin maintenance ratio of the trading account reaches 0% or if the effective margin falls to zero." (This feature is not available in some countries, and for stocks it is 100% outside of trading hours.) They also offer "stop-out protection" as an additional benefit, which delays stop-outs when spreads widen (availabilityExness's mathematical model and may not be available for accounts with unlimited leverage). For details on the conditions, is determined by see " ExnessLeverage "
Exness's positive reputation ② Low trading costs for the Pro Low Spread Zero account
The low trading costs are backed by the official specifications of the account types. The Pro account has spreads starting from 0.1 pips and no trading commissions, the Low Spread account has spreads starting from 0.0 pips and a maximum of 3.50 USD/lot one way, and the Zero account "offers zero spreads for 95% of the day for the top 30 most traded instruments and for 50% of the day for other tradable financial instruments (depending on market volatility)," with commissions starting from 0.05 USD/lot one way. The official help lists 10 instruments, including EURUSD, XAUUSD, GBPUSD, USDJPY, and GBPJPY, as instruments with stable spreads for 90% of the time, excluding high volatility periods
Important points to note are that the spreads displayed on the official website are the "average value for the previous trading day," and the initial deposit for the Pro Low Spread Zero account is 200 USD (this may vary by region). For details on spreads for each account type, please see "ExnessSpreads," and for how to use it for scalping, please see "ExnessScalping."
Exness's positive reputation #3: No withdrawal limits, and you can request withdrawals even on weekends
The flexibility of withdrawals can also be confirmed in the official rules. The official help section, "General Withdrawal Rules," states that "there is no limit to the number of withdrawals per day," and explains that the maximum amount that can be withdrawn is equal to the surplus margin in the trading account, and that processing times are displayed in the personal area for each settlement method. Deposit and withdrawal requests can be made on weekends and holidays, however, since these are not business days, "procedures requiring authentication may experience delays."
On the other hand, in 2025,Exness's deposit and withdrawal system, as well as delays in bank transfers reported by Myforex, so we cannot unconditionally evaluate the speed of withdrawals. This pointthe chapters on bad reputation (②)andwithdrawal refusals, based on official rules and the company's own records.
Exness's Good Reputation ④ Major currencies, gold, crude oil, indices, and cryptocurrencies are swap-free
According to the official help section "Swap-Free Status," swap-free status applies to all account types across the entire personal area, including major currency pairs (AUDUSD, EURUSD, GBPUSD, NZDUSD, USDCAD, USDCHF, USDJPY), major minor pairs, commodities such as USDZAR, USDTHB, XAUUSD, XAGUSD, XPTUSD, USOIL, and UKOIL, all cryptocurrencies, and all stock indices. While this is valued by those who want to minimize the costs of long-term holding, it states that "swap fees will be charged on all other precious metals, energy, minor pairs, exotic pairs, and stocks."
The important point is the condition that "the application of swap-free trading depends on trading activity." The official help states that if you do not trade during trading hours and carry over large orders to the next day, swap-free trading may not apply, and that the company reserves the right to cancel the status for all accounts. Please check " ExnessSwaps " for eligible instruments and maintenance conditions
Exness's positive reputation #5: Five account types available, and you can start with a small amount using the cent account
Exnessoffers five account types: Standard Cent, Standard, Pro, Low Spread, and Zero. Their official help section states that you can open up to 100 MT4/MT5 accounts, real/demo accounts, and up to 100 real Cent accounts (10 real MT4 accounts and 20 real MT5 accounts) per account type within a single personal area. The Standard Cent account allows trading in units of "1 cent lot = 1,000 USD = 0.01 standard lot," and the official help section recommends creating this account if you want to start with minimal capital. For details on each account type, please see " ExnessAccount Types ," and for demo accounts, please see " ExnessDemo Accounts ."
Negative reviews and comments about Exness
Exness's negative reputation (disadvantages) consists of four points:leverage tier restrictions and restrictions before and after economic indicators; a failure in the deposit and withdrawal system and delays in bank transfers that occurred in 2025; the fact that the official website is difficult to access from Japan and services for Japan have been reduced; and the lack of bonuses and the fact that support is only available through the member page. All of these points are explained based on facts that can be confirmed from the official help page or the company's own records.
Exness's negative reputation ① Leverage decreases gradually with effective margin, and is further restricted before and after economic indicators and on market holidays
Many complaints about being restricted despite expecting unlimited leverage can be explained in the leverage tier chart in the official help section. The maximum available leverage is determined by your effective margin (USD): 0-4,999.99 is unlimited (if applicable) or 2,000x, 5,000-29,999.99 is 2,000x, 30,000-99,999.99 is 1,000x, and 100,000 or more is 500x. Furthermore, it states that "leverage may be reduced during periods of increased margin requirements (HMR)."

According to the official help documentation, HMR (High Margin Requirements) means that "for most commodities, orders placed within 15 minutes and 90 seconds before high-impact news announcements are subject to increased margin requirements (HMR)." This also applies to approximately 3 hours before and 1 hour after weekend closures (excluding BTC and ETH) and daily before and after closures. The upper limits during HMR are 1:200 for forex, 1:100-1:1000 for gold, 1:50-1:100 for US30, USTEC, and US500, and 1:5 for stocks. This specification is why you might find it difficult to open the desired lot size when trading based on economic indicators or taking positions at the start of the week
Exness's Bad Reputation ② In 2025, there were reports of a system failure onExness's end (affecting CB withdrawals from MoneyChat) and delays in bank transfers
Despite its reputation for fast withdrawals, a system failure onExness's end occurred in 2025. MoneyChat announced on October 13, 2025, that "Currently, there is a system failure onExness's deposit and withdrawal system, and as a result, withdrawal processing from our company toExnessaccounts has been suspended." This refers to the suspension of processing for withdrawing MoneyChat cashback toExnessaccounts, and does not record that users were unable to withdraw from theirExnessaccounts, but it confirms that there was a system failure onExness's end. Between November and December 2025,Exnessalso announced three delays in cashback reflection due to data linkage problems and delays on their end. Regarding withdrawals from the user's side, the overseas FX information site Myforex reported that in April 2025, there were numerous reports of temporary delays in domestic bank transfers, and the maximum withdrawal amount for bank transfers was lowered (article updated October 24, 2026)
The official help section displays processing times in your personal area for each payment method, showing both the "average processing time" and the "expected maximum processing time." It states that "most withdrawals are completed within the average time, but may take up to the maximum processing time shown." The order in which to check if a delay occurs is illustrated in the withdrawal rejection section
Exness's negative reputation #3: The official website requires login from Japan, and copy trading ended in June 2026
As of October 29, 2026, accessingExness's official website (exness) from Japan redirects users to a sign-in screen, and content cannot be viewed without logging in. The official help center also requires users to sign in when opening an article page (this article uses publicly available data from the help center obtained through a different method). Myforex reports that Japanese language support on its official website was discontinued after December 2024, and "Japan" was removed from the list of residential regions for new registrations, although applications through referral partners and Japanese-language My Page, help, and support continue
Furthermore, the official Japanese help section, "Personal Area: Copy Trading," clearly states, "Creating and investing in new strategies is currently unavailable to all customers. All existing investments and strategies were discontinued on June 25, 2026." (The same tab also states, "This will only be displayed if copy trading is available in your region," and Myforex considers this a region-specific measure.) Currently, it is not possible toExness. Due to these circumstances, there are rumors of a "withdrawal from Japan," but Myforex (published March 2, 2026, updated October 24, 2026) states that no official announcement regarding a withdrawal from Japan has been confirmed, and our editorial department has also not seen any official announcement (FAQ).
Exness's negative reputation #4: No bonuses, and support is only available through the member page
Exnessdoes not offer any official bonuses (seethe Bonuses section). Swap-free periods may also be revoked based on trading activity (see Good Reputation ④ for conditions).
Support is available through the "Support Hub" in your personal area, where you can create a ticket, use a chatbot, or contact them by phone. The official help page, "How to ContactExness," lists 24/7 support in English, Chinese, Thai, Vietnamese, Arabic, Hindi, and Urdu, but does not include Japanese, nor does it specify the hours for Japanese support (as of October 2026. Myforex has reported that Japanese support is available). According to the official help page, "Support Hub," when creating a ticket, you will be required to submit a screenshot or screen recording of the problem, along with your trading account number and details of the issue
Verifying the safety and reliability of Exness
Exness's safety can be explained by thefact that the legal entity displayed on its official website (from a Japanese perspective)Exness (SC) Ltd, which is licensed by the Seychelles Financial Services Authority (FSA); customer funds are kept separate from company funds and held in major financial institutions; and it is a member of the Financial Services Commission's compensation fund (with a limit of 20,000 euros per person). On the other hand, I will honestly state, based on information from official and public institutions, that there is no government guarantee compensation system, that it is not registered with the Japanese Financial Services Agency and is listed on the list of unregistered brokers, and that tradesExnessis the counterparty.
ExnessCompany Profile: Operating Company and the Company Displayed on the Official Website from a Japanese Perspective
| item | Content (October 29, 2026 - Official Help / Official Website) |
|---|---|
| brand | Exness. Their official help section explains: "ExnessGroup is a multi-asset broker offering trading opportunities in a diverse range of financial instruments, including cryptocurrencies, forex (FX), and CFDs on commodities." |
| Corporations from a Japanese Perspective | Exness (SC) Ltd (Seychelles, registration number 8423606-1). The footer of the official website accessed from Japan displays "Exness (SC) Ltd is a Securities Dealer registered in Seychelles with registration number 8423606-1 and authorized by the Financial Services Authority (FSA) with license number SD025." (Confirmed September 24, 2026; same text as October 29, 2026). The official help page directs users to check the footer at the bottom of the member page for the applicable legal entity |
| authorization | Seychelles Financial Services Authority (FSA) Securities Dealer License SD025 (as stated onExnessofficial website) |
| Group regulations | The official help section states that "Exnessoperates through multiple legal entities authorized and regulated in various jurisdictions," and the legal entities and jurisdictions are listed in the footer of the member page. Our editorial team has confirmed thatExness (UK) Ltd is listed in the UK FCA registry with reference number 730729 (as of September 3, 2026; registration status is not yet available). Other legal entities and numbers listed on referral sites have not been officially verified |
| Customer classification | Seychelles corporate clients are categorized into retail clients and professional clients (Official Help: "Customer Classification") |
| Account type | There are five types: Standard Scent, Standard Pro, Raw Spread, and Zero |
| Trading Tools | MT4, MT5,ExnessTerminal,ExnessTrade (app) |
| support | The member page has a support hub (tickets, chatbot, phone). Official help is available 24/7 in English, Chinese, Thai, Vietnamese, Arabic, Hindi, and Urdu, but there is no mention of Japanese support hours |
While some referral sites list multiple licenses, such as "9 financial licenses," the official help section only explains that you can check the applicable legal entity and jurisdiction in the footer at the bottom of your personal area. When accessed from Japan, the displayed entity is a Seychelles legal entity, and you need to check the bottom of your member page to see which legal entity your account opened from Japan is contracted with. The presence of an FCA registration does not mean that FCA protection extends to accounts in Japan. How to interpret licenses is explained in " Financial Licenses for Overseas Forex Trading ."
Fund security: Segregated accounts and the Financial Services Commission's compensation fund; no government guarantee
The official help page, "Are my funds in myExnesstrading account safe?", explains how customer funds are handled as follows:
- Segregated Accounts: "Your fundsExnessare held in an omnibus account, separate from
- Storage and diversification: Funds are stored in large, regulated financial institutions, and "we diversify our clients' funds across multiple financial institutions whenever possible to ensure proper risk management."
- Withdrawal Verification: Withdrawals require a verification code sent to your registered security type.
- No government guarantee: "There are no government-guaranteed compensation funds or similar schemes available to our customers."

Regarding compensation mechanisms,Exnessis a member of the Financial Commission, an external dispute resolution body. The Commission's member page states that Exness joined on July 22, 2021, and that its compensation fund is limited to €20,000 per person. Users can file complaints with the Commission free of charge, and according to the official help page, the compensation fund will only be used if the member (Exness) refuses to comply with the Commission's ruling. Furthermore, the official help page on the "Compensation Fund" limits its scope, stating, "This fund does not compensate for trader losses incurred during proprietary trading. Also, it does not apply to the broker's entire customer base if the broker becomes insolvent." Unlike the trust protection in domestic FX, there is no mechanism to return customer margin from a trustee in the event of the broker's bankruptcy, so , as with overseas FX in general, it is assumed that only surplus funds will be deposited. The difference between having trust protection and not having it is explained in " Trust Protection in Overseas FX ."
It is not registered with Japan's Financial Services Agency and is listed under the name "Exness" on the list of unregistered companies
Exnessis not registered with the Financial Services Agency (FSA) of Japan. The FSA's document, "Names of Companies Conducting Financial Instruments Business Without Registration," lists Nymstar Limited, located in Seychelles, in April 2023 (Reiwa 5 April), with a note stating, "The name of the service provided by this company is 'Exness'." (This editorial department confirmed this in the updated version on September 25, 2026). The FSA states that the names and addresses on the list may not be current, and the relationship betweenExness (SC) Ltd, as displayed on the official website, and this company name has not been officially explained, so this article will not make a definitive statement
However, thisExnessis not a problem unique to . Almost all overseas forex brokers that offer services in Japanese are listed on the same list, and the warnings apply to brokers that solicit without registration, with no provisions for punishing users . The risk is not whether it is "illegal" or not, but that it is not covered by Japan's investor protection systems such as trust protection and financial ADR. Myforex has pointed out that the removal of Japanese language display on its official website and the suspension of new applications from Japanese residents may be voluntary measures based on this status, butExnesshas not disclosed its reasons. How to read the warning list and actions that users may take that are illegal are explained in " Overseas Forex is Not Illegal ," and a comparison of the safety of brokers is explained in " Overseas Forex Safety Ranking ."
The trade agreement is officially stated to be a "market maker system" whereExnessis the counterparty
Regarding Exness's order execution, the official help section "Order Execution" clearly states, "The applicable entity is the sole trading partner in your transactions withExness. This means you will be trading directly withExness, not with the underlying market or exchange." It further explains, "Liquidity and order execution are provided internally, as the applicable entity, and/or anotherExnessentity, acts as the market maker." While many brokers claim to be NDD (No Dealing Desk), the fact that Exness officially states that it is the trading partner is a fact that is rarely mentioned in reputation articles
In the same articleExnessstates that its revenue "comes from spreads, fees, and swaps (if applicable), not from the results of individual trades," and that "we avoidExness's services because the definitions are not uniform and can be confusing." How differences in execution methods affect trading , attaching market titles to is explained in " Execution Power of Overseas Forex ."
Beware of messages impersonating Exness: There are only four official ways to contact them
One reason why people search for "Exness scam" and "dangerous" is the use ofExnessname for solicitations. The official help section, "How to protect yourself from fraud?", warns that "we have confirmed that scammers are contacting our customers impersonatingExnessrepresentatives to obtain personal information and access to their funds," and states thatExnessdoes not "offer financial offers or investment opportunities" via text, email, or social media. Official contact methods include email at @exnessand @exness, the MetaTrader internal mailbox, the phone number listed on the member page, and live chat. Telegram, WeChat, Instagram, and TikTok are not used for support contact (in some countries, verification codes may arrive via WhatsApp or Telegram, but these are only for sending security codes). Offers to manage your investments or to transfer money to accounts or wallets of people you don't know are not official
Are there any cases of Exnessrefusing withdrawals?
In conclusion,this investigation (official help rules, top-ranked reviews on Trustpilot andExnesswithin the scope ofin 2025Exnessand delays in bank transfers reported by Myforex. In addition, the official withdrawal rules state that withdrawals may be rejected or held in the case of name mismatches, unverified cards, or accounts with no trading activity. In response to a low-rated review on Trustpilot (April 2026),Exness"Exnessdoes not restrict withdrawals based on the amount of profit. Withdrawal processing times may vary depending on the payment method used and the necessary security checks."

The following four reasons are the main causes of withdrawal problems or delays with Exness, as outlined in the official help section, "General Withdrawal Rules":
- ① Mismatch in name/information: "The account used for payment must be registered with the correct, official nameExnessaccount. Withdrawals will not be possible if they do not match." Incorrect input of account numbers, etc., can also cause delays.
- ② Unverified Cards/Deposit Sources: "If you request a withdrawal using an unverified credit card without prior deposit, the withdrawal will be rejected, and you will be required to complete the card verification process before using it for withdrawal." Customer agreements generally stipulate that withdrawals should be made using the same method as the deposit (with exceptions at the company's discretion).
- ③ Accounts with no trading activity: "Exnessreserves the right to investigate, cancel, and charge fees for withdrawal requests from trading accounts with no trading activity." The maximum amount that can be withdrawn is equal to the surplus margin.
- ④ Delays in the payment system: Processing times are displayed on the member page, showing the average and maximum processing time for each payment method. Authentication may be delayed on weekends and holidays. In October 2025,Exnessfrom MoneyChatExnesstemporarily suspended cashback withdrawals
If your withdrawal is not reflected, follow the official help instructions: filter your transaction history in your personal area by "Withdrawal" to check the processing status. If it is still not reflected after the maximum processing time displayed, send a request from the withdrawal screen by selecting "Get Support." As a general rule, withdrawals must be made using the same method as the deposit (with exceptions based on customer agreements and company discretion), so make sure the payment method or wallet used for the deposit is still usable until the withdrawal. Keep records of deposits and withdrawals, as well as your correspondence with support
The causes of withdrawal refusals in overseas forex trading and where to seek advice are explained in "Reasons for Withdrawal Refusal in Overseas Forex Trading and How to Deal with Them ," and the approach to large withdrawals is explained in " Can You Withdraw Hundreds of Millions of Yen in Overseas Forex Trading ?"
ExnessAccount Types and Trading Conditions
Exnessoffersfive types of accounts: Standard Cent, Standard Pro, Low Spread, and Zero.While leverage and a 0% stop-out are common to all, they differ in spreads, fees, execution methods, initial deposit requirements, and margin calls. This information is based on the official help articles for each account type.
| item | Standard Scent | Standard | professional | Roast Spread | zero |
|---|---|---|---|---|---|
| Minimum initial deposit | Varies by payment method and region (lower) | Varies by payment method and region (lower) | From 200 USD (depending on the region) | From 200 USD (depending on the region) | From 200 USD (depending on the region) |
| spread | 0.3 pips ~ | 0.2 pips ~ | 0.1 pips ~ | 0.0 pips ~ | 0.0 pips or more (95% of the day for the top 30 stocks) |
| Transaction fees | none | none | none | Maximum one-way fare: 3.50 USD/lot | One-way from 0.05 USD/lot |
| Execution method | Market order (no requotes) | Market order (no requotes) | Instant execution (market order in currency; requote possible) | Market order (no requotes) | Market order (no requotes) |
| Margin call/stopout | 60%/0% | 60%/0% | 30%/0% | 30%/0% | 30%/0% |
| Maximum leverage | 1: Unlimited (with conditions and tiered restrictions based on effective margin) | ||||
| Brand suffix | -c (e.g. EURUSDc) | -m | none | None / -r | None / -z |
| Features | 1 cent lot = 0.01 lots. Balances are displayed in cents. JPC-denominated trading is only available on MT5 | Over 120 currency pairs and financial products | For experienced traders. Most products are executed immediately | Ultra-low spreads + fixed fees | Expert Advisors (EAs) are allowed. Stocks other than the top 30 will be worthless for 50% of the day |
Key points to keep in mind when choosing an account
- The Pro Low Spread Zero account requires an initial deposit of 200 USD(this may vary depending on your region). The official help section states, "The minimum initial deposit for a Pro account is 200 USD (this may vary depending on your region)." The actual amount can be confirmed on the account opening screen in your member area.
- Stock CFDs have a 100% stop-out outside of trading hours. The 0% stop-out applies only during stock daytime trading hours, so be careful of your margin maintenance ratio when carrying over positions.
- The maximum trading volume for Standard Pro Low Spread Zero is 200 lots during the day and 60 lots at night(7:00-20:59 GMT+0 and 21:00-6:59 GMT+0. This varies depending on the instrument. Standard Cent is 200 lots even at night). There are time restrictions for large trades.
- Account limit: 100 real and 100 demo accounts for each account type (MT4 and MT5). Cent accounts: 10 real MT4 accounts and 20 real MT5 accounts.
- Corporate Accounts: Within the scope of the official help section that our editorial team has reviewed, we could not find any instructions on opening a corporate account. The account verification process is designed to proceed with personal identification and address verification documents. Please contact support to inquire about the possibility of opening an account in a corporate name.
For detailed information on the differences between each account and how to choose the right one, please see " ExnessAccount Types ," and for the differences between MT4 and MT5, please see " ExnessMT4/MT5 ."
By using Moneychat, you can effectively reduce costs through cashback
Exnessdoes not offer bonuses, but if you open an account through MoneyChat's referral link and register and have your account number approved on your My Page, you will receive cashback for each trade. This is based on the system clearly stated in the official help section, "Through the referral broker (IB) program rebate system, partners can share a portion of their earnings with the clients they referred." The trading conditions are the same as if you registered directly throughExnessofficial website
| Account type | Cashback |
|---|---|
| Standard Account | 40% of the spread |
| Standard Cent Account | 40% of the spread |
| ProDrive | 25% of the spread |
| Low Spread Account | BTC/USD $3.00/lot, XAU/USD $2.70/lot |
| Zero Account | BTC/USD $3.00/lot, XAU/USD $2.70/lot |
The procedure for receiving the cashback is explained with images in " How to Receive ExnessCashback ," and the account opening process is explained with images in "How to Open an ExnessAccount ."
\ The terms and conditions are the same as the official site, and you get cash back with every transaction! /
ExnessBonus Campaign
ExnessDoesdoes not offer account opening bonuses, deposit bonuses, or trading bonuses. Their official help page, "Exnessoffer bonuses?" (updated October 2026), lists the types of bonuses and states that they "do not offer any." Cashback and other benefits offered independently by referral sites are the referrer's benefit andExnessnot official
Instead, what the official provider offers is "Exness Rewards" (available to select customers only; check the member page) which allows you to convert EXD (1 EXD = 1 USD) earned from trading into withdrawable cashback that can be used to offset the costs of your next trade, and the Premier Program (login required on the official page; conditions not officially confirmed) which, according to the referral site, is intended for customers with high deposit amounts and trading volumes. MoneyChat is holding a cashback battle with a total prize pool of 7.77 million yen from June 1st to December 31st, 2026, whereExnessaccounts. For more details, please see "ExnessBonuses," which is organized along with the original text of the official help page.
Who is Exnessrecommended for?
Exnessisthose who prioritize trading costs and capital efficiency, and who can check the terms and conditions themselves even without bonuses or a Japanese-language website. Conversely, it is not suitable for those who want to increase their capital with bonuses or who want to manage their investments through copy trading.
People who would benefit from Exness
- For those with a small effective margin of less than $5,000 who meet the conditions and want to use unlimited leverage and a 0% stop-out (understanding that this increases the risk of loss)
- Scalpers and day traders who want to lower their effective costs with the low spreads of the Pro Low Spread Zero account and MoneyChat's cashback
- People who want to hold major currencies, gold, crude oil, indices, and cryptocurrencies on a swap-free basis (within the limits of meeting trading activity requirements)
- People who want to trade using only their own deposited funds, without being bound by bonus withdrawal conditions or expiration rules
People who should NOT recommend Exness
- Those who want to increase their margin with account opening bonuses and deposit bonuses (no official bonuses available. See "Comparison of Overseas Forex Account Opening Bonuses").
- For those who wish to use copy trading (copy trading for accounts used from Japan will end on June 25, 2026)
- People who want to check the conditions on the official Japanese website, or who are hesitant to be asked to log in to view the official website
- Those who want to trade with high leverage before and after economic indicator announcements or at the start of the week (HMR limits foreign exchange to 1:200, etc.)
- People who prioritize trust protection or government-guaranteed compensation schemes (the official statement clearly says, "There is no government-guaranteed compensation fund or similar scheme")
Frequently Asked Questions about Exness's Reputation
Is Exnesssafe?
The company displayed on the official website accessed from Japan isExness (SC) Ltd, which holds license SD025 from the Seychelles Financial Services Authority (FSA). Customer funds are held in omnibus accounts separate from company funds at major financial institutions, and the company is a member of the Financial Services Commission (which provides compensation of up to €20,000 per person if the commission's rulings are not followed). However, the official help section clearly states that there is no government-guaranteed compensation system, and the protection is not the same as that of domestic brokers with trust protection. It is essential to use the funds only within the limits of surplus funds and to understand the withdrawal rules
What country is Exnessa company from?
Exnessis a group of companies operating under licenses in multiple jurisdictions. When accessed from Japan, the official website displaysExness (SC) Ltd (registration number 8423606-1), which is registered in the Republic of Seychelles. The actual contracting company is confirmed at the bottom of the member page after opening an account. There are also group companies, such asExness (UK) Ltd (reference number 730729), which is listed in the UK FCA registry. However, as stated in the official help section, you need to check at the bottom of the member page which company your account opened from Japan is contracted with, and the presence of FCA registration does not mean that FCA protection extends to Japanese accounts. The year of establishment and head office location are not listed in the official help section and are therefore not included in this article
Is Exnessregistered with the Japanese Financial Services Agency?
They are not registered. The Financial Services Agency's "Names of Companies Conducting Financial Instruments Business Without Registration" lists Nymstar Limited, located in Seychelles, under the service name "Exness" as of April 2023. Almost all overseas FX brokers that provide services in Japanese are on the same list, and the warnings apply to the brokers, not to users. The risk lies in the fact that they are not covered by Japan's investor protection system
Are there any reports of withdrawal refusals at Exness?
Within the scope of this investigation, we could not find any instances of unfair refusal to withdraw profits earned through normal trading. The only instances we could confirm were a system failure onExness's end in 2025 and delays in bank transfers reported by Myforex. The official withdrawal rules state that withdrawals may be rejected or put on hold in cases of name mismatch, unverified cards, or accounts with no trading activity.Exnesshas officially stated that it does not restrict withdrawals based on the amount of profit, and if a withdrawal is not reflected, you should check the processing status and maximum processing time in your transaction history on the member page, and contact support if it exceeds the limit
Are the search results showing "Exness scam" and "dangerous" actually true?
While there is no official information to confirm that Exnessitself is a fraudulent company, the official help page warns against fake solicitations usingExnessname. Official contact withExnessis only via email at @exnessand @mail.exness.com, internal email onexness, the phone number listed on the member page, and live chat. They do not offer investment opportunities through Telegram, Instagram, or other platforms. Do not accept offers to manage your investments on your behalf or to transfer funds to accounts or wallets of people you don't know, as these are not official
Is Exnesswithdrawing from Japan?
As of October 29, 2026, there has been no official announcement regarding a withdrawal from Japan. The facts that can be confirmed are that the official website cannot be viewed from Japan without logging in, Myforex reported the discontinuation of Japanese language support and the removal of "Japan" from the new registration screen after December 2024, and the official help page clearly states that copy trading will end on June 25, 2026. Myforex reports that applications through referral partners and Japanese My Page support will continue (Japanese is not included in the languages that the official help page provides 24-hour support for). Please check the official help page and member page notifications for any future changes
What is Exness's rating on Trustpilot?
As of October 29, 2026, the rating is 4.7 (Excellent) based on 33,819 reviews. However, Trustpilot notes thatExnessrequests reviews from customers regardless of whether they are positive or negative, and does not verify the facts of the reviews. In terms of star ratings, one-star reviews are the second most common after five-star reviews, and the top-ranked reviews include invited reviews, so it is recommended to use the score as a reference value and to check the content of the low-rated reviews along withExness's responses
Is copy trading (social trading) possible with Exness?
This feature is not available for accounts used from Japan. The official Japanese help section, "Personal Area: Copy Trading," clearly states that creating and investing in new strategies is unavailable, and existing investments and strategies were discontinued on June 25, 2026 (this may vary by region). The official help also states that it is still possible to view past history and access investment wallets from the Copy Trading tab in the Personal Area on the web (the tab's appearance may vary by region). Automated trading can be done using EAs (Expert Advisors) in MT4 and MT5
Summary:Exness's reputation is based on "conditional unlimited leverage and low costs," and its safety should be understood as stated officially
We examined Exness's reputation using approximately 40 official help articles and information from third-party and public institutions. Here's a summary of the key points
- Reasons for its good reputation: Unlimited leverage with an effective margin of less than $5,000 and a specified trading history; 0% stop-out for all accounts; Pro accounts starting from 0.1 pips; Low spread of 0.0 pips + a maximum of $3.5 USD one way; Zero spreads for 95% of the day on the top 30 instruments; Unlimited withdrawals; Swap-free for major currencies, gold, indices, and cryptocurrencies.
- Reasons for the bad reputation: Leverage that decreases gradually with effective margin, HMR before and after economic indicators and holidays,Exness's deposit and withdrawal system failure in 2025 and delays in bank transfers reported by Myforex, no official website in Japanese requiring login to access, copy trading for accounts used from Japan will end on June 25, 2026, no bonuses.
- Safety: The legal entity displayed on the official website from a Japanese perspective isExness (SC) Ltd, which holds a license from the Seychelles FSA (the contracting legal entity can be confirmed on the member page). While there is segregated accounts and a compensation fund from the Financial Services Commission (up to €20,000 in case of arbitrage default), there is no government guarantee. The trade execution isExnessas the counterparty. Exness is listed on the Financial Services Agency's list of unregistered brokers under the service name "Exness" (common to overseas forex brokers).
- Withdrawals: No instances of unfair refusal to withdraw profits earned through normal trading were found in this investigation. The reasons for delays include name mismatch, unverified cards, inactive accounts, and delays on the payment side or system. These can be checked in the transaction history and longest processing time on the member page.
Exnessis an excellent choice in terms of trading costs and capital efficiency for those who can check the conditions themselves. Please check the conditions for each account type in " ExnessAccount Types " and the leverage conditions in " ExnessLeverage "
If you're trading with Exness, we recommend opening an account through MoneyChat, where you get cash back for every trade, even though there are no bonuses. For instructions on how to open an account, please see " ExnessHow to Open an Account ," and for instructions on how to receive cashback, please see "How to Receive ExnessCashback ."
\ The terms and conditions are the same as the official site, and you get cash back with every transaction! /