{"version":"1.0","provider_name":"For overseas forex cashback services, try Money Charger","provider_url":"https://money-charger.com/en/","author_name":"admin","author_url":"https://money-charger.com/en/author/admin/","title":"Recommended overseas forex brokers with Japanese language support! Comparison of support options for beginners - Money Charger (overseas forex cashback service)","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"GSemAr8izd\"><a href=\"https://money-charger.com/en/information/rofx-japanese/\">Recommended overseas forex brokers with Japanese language support! A comparison of support options for beginners</a></blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https://money-charger.com/en/information/rofx-japanese/embed/#?secret=GSemAr8izd\" width=\"600\" height=\"338\" title=\"&amp;quot;Recommended overseas forex brokers with Japanese language support! 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They might ask, \"Can I use Japanese with overseas forex brokers?\", \"Overseas forex websites with automatic translation are difficult to understand,\" or \"I want to know about overseas forex brokers that provide Japanese support from account opening to forex trading.\" In reality, the number of overseas forex brokers offering Japanese language support has increased significantly in recent years. Representative brokers include FXGT, XMTrading, Titan FX, BigBoss, HFM, Vantage Trading, Axiory, MYFX Markets, XS.com, Errante, and Axi, all of which offer Japanese-language official websites and customer support. However, the quality and content of Japanese language services vary depending on the overseas forex broker, so it's best to research beforehand. This article introduces recommended brokers for overseas forex beginners who prioritize Japanese language support from Japanese staff. Based on the results of a survey of over 20,000 users, the MoneyChager editorial team analyzes the safety and trading environment of overseas forex brokers and can introduce truly recommended overseas forex bonus campaigns. We also consider safety, referencing the Financial Services Agency and the Financial Futures Trading Act. Comparing the Inquiry Methods of Overseas Forex Brokers with Japanese Language Support First, we compared the types of inquiry support (Japanese language support) offered by various overseas forex brokers. The table below features a selection of overseas forex brokers used in Japan that are particularly recommended for their extensive Japanese language support. You can scroll. How to contact overseas FX brokers in Japanese Support Details of Japanese support hours XMTrading - Live chat - Email - LINE - Callback - Japanese staff Mon-Fri: 8am-10pm Sat-Sun: 9am-1pm XM Inquiry FXGT - Live chat - Email - Inquiry form - Japanese staff Live chat 24 hours FXGT Inquiry TitanFX - Live chat - Email - LINE - Phone (050~) - Japanese staff Live chat 24 hours TitanFX Inquiry BigBoss - Live chat - Email - Japanese staff - Foreign staff Live chat Weekdays: Mon-Fri 10am-1am BitBoss Inquiry MYFXMarkets - Live chat (LINE) - Email - Japanese staff Live chat Weekdays: 7am-4pm MYFXMarkets Inquiry HFM (HF Market) - Live chat - Whats App, Email, Callback, Japanese Staff, Foreign Staff, Live Chat Weekdays: 9:00-22:00 HFM Inquiry AXIORY Live Chat, Email, Callback, Japanese Staff, Live Chat Weekdays: 9:30-23:30 Email Weekdays: 9:00-24:00 AXIORY Inquiry IS6FX Live Chat (LINE), Email Form, Japanese Staff, LINE Weekdays: 10:00-17:00 IS6FX Inquiry ThreeTrader Live Chat, Email, Japanese Staff, Live Chat Weekdays: 7:00-20:00 ThreeTrader Inquiry Axi Live Chat, Email, Japanese Staff, Foreign Staff, Live Chat Weekdays: 9:00-20:00 Axi Inquiry *Inquiry details vary depending on the time of year, so please check in advance. *Foreign staff: Refers to foreigners who can speak Japanese or foreigners who provide Japanese support through translation/interpretation. Even with foreign staff, you can expect high-quality and courteous service, but for explaining complex situations such as deposit/withdrawal problems, Japanese staff are preferred. What the above overseas FX brokers have in common is that they provide Japanese customer support based on live chat and email. On the other hand, the differences lie in things like \"live chat response times,\" \"whether LINE can be used,\" and \"whether the support is provided entirely by Japanese staff.\" The advantage of 24-hour customer support is that you can get an answer relatively quickly. For example, FXGT and TitanFX offer a great sense of security with their 24-hour rapid response system. In the case of MYFXMarkets and IS6FX, where the response time is limited, the disadvantage is that answers to questions may be carried over to the next day or later. Some traders value the ability to use LINE, while others, like cryptocurrency traders, prioritize customer support on weekends. There are four ways to contact overseas FX brokers Here, we will explain the following four methods that can be used to contact overseas FX brokers. Let's take a closer look at the characteristics of each and in what specific situations they can be used. In general, it is recommended to use email for inquiries as it is easier to have detailed conversations. Immediate response with live chat Live chat is an inquiry method adopted by many overseas FX brokers that offer Japanese support. You can access a dedicated live chat form to communicate in real time with the Japanese-speaking staff of the overseas forex broker. Usually, the live chat icon or access screen is displayed on the official website or member page. This is very convenient when you need an answer to your question immediately. Communication via inquiry form/email Communication via inquiry form/email is the easiest way to contact an overseas forex broker when you are not in a hurry. Inquiry form An inquiry form is a message that can be sent from the official website or inquiry page of the overseas forex broker. You enter your question, email address, and account information and wait for a reply by email. Email inquiry Email inquiry is a method of sending a message to the email address of the overseas forex broker listed on the inquiry page. Basically, the inquiry form and email communication are the same thing, the difference is whether you inquire via a dedicated form or send an email directly from your email app. Japanese-language callback (telephone) support is available Some overseas forex brokers also offer Japanese-language telephone support. Overseas forex telephone support is a service in which a customer support representative will call you. Basically, it is common to apply in advance via email or live chat and then receive a callback (a phone call). This is a suitable inquiry method for those who have trouble explaining problems in writing or who are not comfortable with chat-based consultations. If you find it easier to talk on the phone, you can use overseas FX brokers that offer a callback system. Support via LINE and SNS Recently, there has been an increase in cases where Japanese support is provided via external chat tools such as LINE and WhatsApp. Inquiries using LINE are particularly popular because many Japanese people use LINE. It is a recommended inquiry method because it is easy to use on a smartphone even when you are out and about. Some overseas FX brokers also support WhatsApp, and in urgent cases or when it is difficult to connect, you can also send a message to X (formerly Twitter) or Facebook. What to prepare when making an inquiry When contacting overseas FX customer support, it will be smoother if you have the following information ready. For deposit and withdrawal problems, take a screenshot of the document that shows the date, time, method, and amount of the deposit or withdrawal request. Checkpoints when choosing an overseas FX broker with Japanese support When choosing an overseas FX broker with Japanese support, keep the following points in mind to avoid mistakes. Some overseas FX brokers only display a part of their official website in Japanese, and may not offer Japanese support for trading, deposits and withdrawals, or other support services, so be careful. If you're choosing an overseas forex broker that offers full Japanese language support, the first thing you should do is make sure they have a fully Japanese-language website. [...]"}